Microsoft Store – More Info

Online Help > Microsoft Store – More Info

Invoice Request

We cannot generate any invoice for orders placed in Microsoft store, because the order was not placed with us and because we have no access to your account.
You will need to contact them directly to obtain the invoice. We cannot reach out to them on your behalf.​

Cancel Subscription

To cancel your subscription from Microsoft Store, please follow the steps in the link below:

https://support.microsoft.com/en-us/help/4027815/microsoft-account-cancel-a-microsoft-subscription

Refund 

We have no access to your account in Microsoft Store and cannot contact them on your behalf. Please reach out to them to cancel your subscription and get refunded.

https://support.microsoft.com/en-us/help/4026286/microsoft-store-get-the-status-of-your-return-and-refund