Erix Chatbot

Online Help > Erix Chatbot

What is a Chatbot?

A chatbot is an artificial intelligence software that can simulate a conversation with a user in natural language through messaging applications, websites or mobile apps.

What is Erix?

Erix is a virtual Project Manager assistant trained to help you with basic project planning questions.

What questions can Erix answer?

Erix answers to questions regarding project planning that usually start with “What is…” or “How do I…”.

We recommend using the same format for a better experience and for an easier learning process for Erix.

How do I remove Erix chat?

You can remove Erix by pressing "X" from the "Chat with Erix" button, and then clicking on “OK” button from the dialog that appears. You can then show it again by going to the File menu – OptionsAdvanced tab – check “Show Erix” checkbox and press the “OK” button.

What language does Erix know?

English is Erix's native language.

How can I interact with Erix on Project Plan 365 website?

In order to interact with Erix, go to our website page, click on the green chat icon at the bottom right side of the page, in the Type here box ask the desired question and press Enter.

How can I change Erix's place?

We are sorry but the place of the Erix Chatbot can't be moved.

How can I show again the Erix chat after I removed it? 

You can show “Erix Chat” again by going the File menu – OptionsAdvanced tab – check “Show Erix” checkbox and press the “OK” button.

On which platforms is the “Remove Erix Chat” option available?

Erix Chat can be removed on Windows, Mac and iOS platforms.

Step by step instructions on how to interact with Erix:

1. Click on the “Chat with Erix” button.

2. On the right side of the application a dialog box will appear. In the Type here box ask the desired question and press Enter.

We recommend asking questions with the “What is…” or “How do I…” format for a bigger success rate.

3. If Erix knows the answer to your question, he will provide it and ask for feedback.

Giving feedback is important for Erix so he can improve and be the best.

4. If Erix does not recognize your question, you will receive a set of related questions to choose from.

If you cannot find your question in the given set, we recommend you to try to ask again in another context.


Step by step on how to interact with Erix on our website:

               1. Go to our website page.

               2. Click on the green chat icon on the bottom right side of the page.

               3. In the Type here box ask the desired question and press Enter.


               4. If Erix knows the answer to your question, he will provide it and ask for feedback.

               5. If Erix does not recognize your question, you will receive a set of related questions to choose from.

                Note: If you cannot find your question in the given set, we recommend you to try to ask  again in another context.

Step by step on how to remove Erix Chat:

                 1. Click on “X” from the “Chat with Erix” button.


                 2. Click “OK” in the dialog that appears.


                 3. “Chat with Erix” button disappears.

Step by step on how to show "Erix Chat" again after removing it:

                 1. Go to the File menu and select “Options”.


                 2. Click on “Advanced” tab.


                  3. Check the “Show Erix” checkbox and then click on the “OK” button.

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