FAQ Project Plan 365
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All FAQ
I want to export my plan, but it keeps showing me an alert box saying “There is no email, you need to configure an email account to use this feature“ after I choose any option in export to (pdf, image, mpp)
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The message that you received should only appear if you don’t have an email account set up and emails cannot be sent. This is not our implementation, we just ask the system if a mail can be sent and if the answer is “Yes” we then proceed with our implementation.

Please check Settings -> Contacts -> Default account to make sure the correct account is set.

Also you need to make sure that you have the correct credentials in Mail app. We found a discussion thread about a similar issue, maybe it helps:

https://discussions.apple.com/thread/4733175
The application blocks when I click on Sign In button
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Looks like your firewall settings are preventing our app to connect to our server to activate and that’s why the app blocks when you click on Sign In button. Or maybe you connect with VPN and that may cause the issue.
Is there any difference between the version on your website and the App Store version?
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There’s no difference in terms of functionalities and features.
How to change the language from English to Spanish in Project Plan 365?
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Please go to menu Format-> Select Language and select Spanish. Then, restart the application.
What is the difference between Export to MPP and Save As MPP?
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There’s no difference between export to mpp and save as mpp.
How to see Duration month by month?
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You can use the Filter dialog. Go to menu Project > Filter and select Date Range. Insert the start date, press ok. Then, insert the finish date and press ok. Another solution is to access the autofilters. Please go to menu Project and select Autofilter button. Then in Start and finish dates column check only the month that you want.
When I export to a PDF it is unreadable. I use Project Plan 365 for Mac.
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The Export to PDF functionality takes into consideration the settings you made in Page Setup dialog. Please set Scaling option in Page Setup dialog that value to a bigger one. You can also use the Print dialog in order to see a real time preview of the changes you makes to the print settings.

We have been attempting to purchase…the online system is failing to let us process the purchase, with message of “invalid Requested Domain”.
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Please clear your browser cache and try again.
What are the differences between Microsoft Project and Project Plan 365 for Windows?
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Please see the list below with comparison between Project Plan 365 for Windows and Microsoft Project
https://www.projectplan365.com/articles/project-plan-365-pc-versus-microsoft-project-2016-comparison/

I'm not able to save the schedule as Microsoft Project 2007.
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You can’t save mpp file in 2000 or 2007 format. Our format is compatible with Microsoft Project 2010 and higher.
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