FAQ Project Plan 365

Account

Sales & Billing

How do I...?

Other

Browse by Category

Sign In/Activation issue
Subscription Info
Purchase Info
Trial Info
Upgrade Subscription
Forgot password
Cancel Subscription
All FAQs
What is the cost of the software in Canadian Dollars?
Question Link
Answer
The Project Plan 365 costs are in US dollars and the costs can be found at https://www.projectplan365.com/purchase/.
How do I make a start to start relationship between tasks?
Question Link
Answer

To make a Start-to-Start relationship between tasks, you need to establish a Start to Start dependency in the Predecessors column or in Task Information dialog under the Predecessors tab. For example, you have task ID 1 and task ID 2 and you want to establish a Start-to-Start dependency. In task ID 2 on Predecessors columns write 1SS.

How can I draw PERT chart?
Question Link
Answer
The PERT chart is called the Network Diagram in Project Plan 365 app. You can view the Network Diagram view by going to menu View - Network Diagram.
I just purchased this but haven't received an email confirmation.
Question Link
Answer

If you purchased the application and you didn't receive the order confirmation email, please submit a ticket at https://www.projectplan365.com/newticket/index.

How do I add color to a cell?
Question Link
Answer
To make format changes to a cell click on the cell then go to menu Format - Font and make the desired changes.
How can I take a full screenshot of the Gantt Chart?
Question Link
Answer
To take a full screenshot of the Gantt Chart view, you can export the entire view on one page. To achieve this,  go to menu File - Print. Click on the Page Setup button and a dialog will open and you will see that there is the Scaling option. Check the option Fit to 1 pages wide by 1 tall. Then, go to menu File-Export-Export to PDF.
How can I convert this file to MS Project 2013?
Question Link
Answer
The MPP files saved with Project Plan 365 are compatible with Microsoft Project 2010 and newer versions.
Do you have an early version of Project Plan 365?
Question Link
Answer
Our earliest version available on our website is the 2016 version that can be downloaded at https://www.projectplan365.com/articles/pp365downloadarchive/.
Do you have a new version of Project Plan 365?
Question Link
Answer
Our latest version can be found at https://www.projectplan365.com/download/.
Where is the task board?
Question Link
Answer
In order to see the Agile boards, please go to menu Project - Agile.
What is Task Mode field?
Question Link
Answer

The Task Mode field indicates whether a task is scheduled manually or automatically, which gives you the option of deciding how much control you want over task scheduling in a project. By default, tasks are set as automatically scheduled.

How can I fit to one page?
Question Link
Answer

To fit the entire project to one page, go to menu File - Print. Click on the Page Setup button and a dialog will open and you will see that there is the Scaling option. Check the option Fit to 1 pages wide by 1 tall.

How do I only include specific items in the legend?
Question Link
Answer
You can include only some specific items in the legend by going to Page Setup - Legend tab. Make the desired changes and click on the Ok button.
How do I build a WBS?
Question Link
Answer
To create a WBS, you need to Indent and Outdent tasks from menu Task - Indent/Outdent. In order to see the WBS, please insert the WBS column in Gantt Chart view.
How do I find when tasks were added?
Question Link
Answer
To see when the tasks were added you can insert the Created column in Gantt Chart view.
How do I see the successor?
Question Link
Answer
To see the successor for a task, insert the Successor field in Gantt Chart view. Go to menu Format - Insert Column. Select the Successors field and click on the Ok button.
How do I freeze column?
Question Link
Answer
We are sorry, but this feature is not available at this point.
How can I print in A1 format in the online version?
Question Link
Answer
We are sorry, but you cannot print in A1 format on our web application at this point.
How do I roll up to a total project % complete?
Question Link
Answer
To change the %complete for the entire project, please insert the Summary Project in your plan by going to menu File-Options-Advanced tab and check Show Project Summary Task. Then, in the Gantt Chart view, change the percent complete for the project summary task.
How do I save as MS Project 2007 format?
Question Link
Answer
We are sorry, but the MPP files saved with Project Plan 365 are compatible with Microsoft Project 2010 and newer versions.
How to make the next task start at end of the previous task?
Question Link
Answer
To make a task start when another task is finished, you need to establish a Finish to Start dependency in Predecessors column or in Task Information dialog under the Predecessors tab.
Is there a way to have a task begin X number of days before another task ends or begins?
Question Link
Answer
To have a task begin X number of days before another task, you need a lead time. Lead time is overlap between tasks that have a dependency.

For example, if a task can start when its predecessor is half-finished, you can specify a finish-to-start dependency with a lead time for the successor task. You enter lead time as a negative value.

Let's say you have two tasks. Task ID 1 with a duration of 5 days and Task ID 2 with a duration of 3 days. You want that task ID 2 starts with 2 days before task ID 1 ends. In the Predecessors field, we establish a Finish-To-Start dependency and set the lead time -2days: 1FS-2days
How to make all cells bigger and smaller?
Question Link
Answer
To customize a table in Project Plan 365, click on the “Table” option under the “Project” menu and then choose the “More tables” option. Then choose the “Edit” option to make the changes you need. In the Row Height field insert the desired size and click on the Ok button.
What is the difference between automatic and manual schedule?
Question Link
Answer
The difference between automatically and manually scheduled tasks is that the manually scheduled tasks are not calculated by Project Plan 365 app.
Can you open shared project in mobile app?
Question Link
Answer
To open a shared project in the mobile app, go to the backstage menu and click on Open-URL insert the link and click on the Open button.
123…68Next »