FAQ Project Plan 365

Account

Sales & Billing

How do I...?

Other

Browse by Category

Sign In/Activation issue
Subscription Info
Trial Info
Forgot password
All FAQs
Where are the Overview reports?
Question Link
Answer
In order to access the overview reports, click on the "Report" menu - Overview.
Does your Project Plan 365 for Windows application support high contrast?
Question Link
Answer
We are sorry but our application doesn't support high contrast at the moment.
How resources are affected when you upload multiple subprojects in a Master Project?
Question Link
Answer

After you consolidate files into a master project file, the tasks from subprojects files remain separate, resources are combined from all subprojects.

You can change resource information in the master project and the changes will be replicated in the subproject's source file.

You can view all resources in the master project and subprojects together in the Resource Sheet view, the resource can be edited /assigned.

If the same resources are used in multiple subprojects, you see the resource names just once because the resources are combined. However, it is recommended to use organization Team Members, then assign the resources in different subprojects.

Keep in mind that if you use the same resource in multiple projects, in Master Resource Sheet will appear one resource. If that resource uses different Std rate values in the subproject source file, the Master Project file will calculate an average value based on std rate value and cost per use.

What is the shortcut to save the file?
Question Link
Answer
The keyboard shortcut to save a file is CTRL + S.
How can I increase the number of the printed pages for clarity?
Question Link
Answer

If you want your printed file to be more clearly, you can change the Paper Size from the “Page Setup” dialog and then use the “Print Preview” option in order to see the changes made in the Page Setup dialog.

Also, please make sure you don’t have checked the “Fit to” option and that “Adjust to” is set to “100%”.

What is Project Plan 365?
Question Link
Answer

Project Plan 365 is a solution for project planning in traditional Gantt Chart or modern Agile which offers support for efficiently building a project plan, tracking the plan during execution and sharing the plan with team members that have restricted write access as decided by the PM.

Can I use this application without having Microsoft Project installed?
Question Link
Answer
Yes, you can use our application without having Microsoft Project installed on your device. Please know that our software is not part of Office 365. Our tool is called Project Plan 365 and it is compatible with Microsoft Project in the sense that you can open in our tool the files saved in Microsoft Project or you can open in Microsoft Project the files created in our tool, but we are not a Microsoft owned application.
How to see only the tasks?
Question Link
Answer
To see only the tasks, you can use the Task Sheet view. In order to use the Task Sheet view, please go to menu View – Other Task Views- Task Sheet or in View Bar click on Task Sheet button.
The "Project Statistics" button doesn't appear in the "Info" tab.
Question Link
Answer
Please make sure you have installed, on your device, our latest application from the store or from our website: Download Project Plan 365.
Why aren't my "Done" tasks visible in the Backlog sheet?
Question Link
Answer
The Backlog view is actually the Task Board view but with a filter applied and this is the reason why the completed tasks aren’t shown in the view.

If you want to view all the tasks by categories (Not Started, In Progress, Done), please use the Task Board view.

You can find the Task Board view in the left side view bar or in the View menu – Other Task Views – Task Board.
How do I insert the "Status" column?
Question Link
Answer
In order to insert the "Status" field, go to the Format menu - Insert Column option. From Field Name select "Status" and press "OK".

The "Bubble" view is missing from the application.


Question Link
Answer
At this point, the "Bubble" view is available only for our Web application.
How can I edit the EAC field?
Question Link
Answer
We are sorry, but at this point the EAC field is not editable.
How can I edit the CPI field?
Question Link
Answer
We are sorry, but at this point the CPI field is not editable.
How can I edit the SPI field?
Question Link
Answer
We are sorry, but at this point the SPI field is not editable.
How can I edit the BCWS field?
Question Link
Answer
We are sorry, but at this point the BCWS field is not editable.
How can I separate project files to be accessed only by certain team members?
Question Link
Answer
In order to restrict member access to certain projects based on assigned division you can use the "Manage Divisions" functionality. For more information, please read the Manage Divisions article.
Where can I find a report for the Timeline view?
Question Link
Answer

We are sorry but we don't have any reports available in our application that look the same as the Timeline view.

You can export the Timeline view to PDF or as Image.

In order to do that, select the Timeline view from the left side view bar, go to the File menu – Export – Export to PDF or Export as Image. Type the name of the file and press “Save”.

Can I add a time off for a team member if I have a Standard subscription?
Question Link
Answer

Adding a time off and setting a schedule for a team member is available only for Business subscription.

How can I take a full screenshot of the Network Diagram view?
Question Link
Answer
To take a full screenshot of the Network Diagram view, you can export the entire view on one page. To achieve this, go to menu File - Print. Click on the Page Setup button and a dialog will open and you will see that there is the Scaling option. Check the option Fit to 1 page wide by 1 tall. Then, go to menu File-Export-Export to PDF.
When I try to invite a team member it says that the account already exists.
Question Link
Answer

Please make sure you downloaded and installed our latest version from the following link: Download. If the message still appears, please submit a ticket with your issue at our Support Team.

Why did my role change to Read-Only?
Question Link
Answer
If you recently accepted an invitation to join a new team, you have been added to that team with a Read-Only role. Only Admin users can change the team members role. Please contact your team administrator for more information.
Do I lose all my projects if I join a new team?
Question Link
Answer
Joining a new team results in losing access to your Drive 365 projects. Please, save them locally before joining the new team.
Can I add to my team a team member that is already in another existing team?
Question Link
Answer
To add a team member that is already in another existing team, go to “Team” menu and click the “Add Member” button. Type the email address of the team member you want to add and click anywhere in the dialog. A dialog will appear immediately, and it allows you to invite the team member to your team. Right after you click the “Invite” button, an invitation will be sent to the entered email address. If user accepts the invitation, he will be added to the new Team with a Read Only role.
Can I open multiple .MPP files at the same time?
Question Link
Answer

 Opening multiple files at the same time is possible in our Project Plan 365 for Mac and for Windows applications.

123…108Next »
Contact
Chat