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All FAQs
How can I change the status date on Android app?
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We are sorry, but at this point, you cannot change the status date on Android app.
How do I edit the Successors field?
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We are sorry, but at this point, you cannot edit the Successors field. You can only specify the predecessor for a task.
How do I add costs?
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To set the costs for resources, go to Resource Sheet view and set the standard rate for each resource.
How can I fit to one page?
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To fit the entire project to one page, got to menu File - Print. Click on the Page Setup button and a dialog will open and you will see that there is the Scaling option. Check the option Fit to 1 pages wide by 1 tall.
How can I find the critical path?
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In order to find the Critical Path, go to menu Project - Critical Path. All the tasks that are on a critical path will have the task bar red in Gantt Chart view.
Can I upload a PDF file?
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We are sorry, but you cannot import a PDF file.
How do I share a project?
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In Project Plan 365 you can share a project as a link, as a .MPP file or as a PDF file. To share a project, go to menu Team.
Where do I find box styles for Network Diagram view?
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We are sorry, but you cannot change the box style in Network Diagram view.
Can I upload a subproject from the local device?
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At this point, you can upload a subproject from the local device only on Project Plan 365 for Windows and Mac. In order to upload a file from the local device, go to menu Project - Subproject - Computer.

Can I open Dashboard file from Drive 365 or upload files from Drive 365 in Dashboard?
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At this point, you can open dashboard files from Drive 365 or upload files from Drive 365 in Dashboard dialog only in Project Plan 365 for Windows and Mac.

How do I update the Resource Pool?
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To update the Resource Pool, in Online Portal go to the Resources page and you can assign and remove subscriptions. After you make any changes, click on the Save Changes button.
What is Board Status field?
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The Board Status field allows you to prioritize the tasks by setting the "Not Started, In progress, Next Up and Done" status. This field is used in Agile – Kanban methodology.
What is Agile field?
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The Agile field allows you to set which tasks are used when planning the project in an Agile methodology.
What information is displayed on a custom report?
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In a custom report, you can find information relating to resource and tasks. As you work on the project, the reports will reflect the latest info — no manual updates required!
How do I create a custom report?
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To create a new custom report go to menu Project - Report - Custom - New and fill in all the fields with desired settings.
How do I selective format the task background color in the Timeline view?
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If you want to customize individual tasks in Timeline view, please follow thesesteps:1. Select the task you want to customize.2. Select the Font option under the Format menu.3. In the "Font" dialog you can change the Font, Font Style, Size, Text color and the Background color for the tasks.4. Press "OK" and the changes will be applied in the Timeline view.
I was wondering if is there a residential home builder schedule template?
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Please use the Residential Construction template. Go to menu File-New-Residential Construction.
How do I wrap text in a field?
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If you want the text to wrap to multiple lines if the column is too narrow to display it on one line, double-click on the header of the column and select the Header Text Wrapping checkbox and press OK.
What file size support your application?
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On our web application, the limit is set to 1 GB. For our desktop applications, there's no limit.
How can I open .pod file?
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We are sorry, but at this point, you cannot open a .pod file in our application.
I need to link with others in my company.
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In order to share the link of your file with other team members, you can save the file in a cloud service and then open the file and go to menu File-Share-Share Link. Copy the link and send it to your team members.
Do you have any app for desktop?
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You can download our Project Plan 365 app on your local machine from the following link: https://www.projectplan365.com/download/.
How do I get the free version of MS Project?
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In order to use our Project Plan 365 editor tool, you need to purchase the Individual or Business Subscription from our website: https://www.projectplan365.com/purchase/. If you want the view-only tool, you can use our web application in free viewer mode: https://www.projectplan365.com/projectviewernow/tViews.aspx
Page setup gives me an unhandled exception.
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If you encounter any issue with our application, please contact our support team at https://www.projectplan365.com/newticket.
I have an issue opening a mpp file.
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​​If you have issue opening a .mpp file you might be in one of the following cases:
1. You are trying to open a newer MS Project mpp file with an older version of our app.
2. You may have a corrupt mpp file.
3. There may be a bug in our system.

Please make sure you have installed, on your device, our latest application from the store or from our website: https://www.projectplan365.com/download.

If your issue is not solved, please contact us at https://www.projectplan365.com/newticket/index

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