FAQ Project Plan 365

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How can I download the updated app?
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To download the latest version of Project Plan 365 please go to the https://www.projectplan365.com/download/ page - select the Platform and click on Download Project Plan 365 button. You will be redirected to the “Thank you for Downloading the Project Plan 365” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365” page in order to locate the installer.

How to install the Project Plan 365 for Mac?
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In order to install Project Plan 365 for Mac, follow the steps below: 

1. Go to our Download page.

2. Select the Mac platform and click on the Download Project Plan 365 button. 

3. You will be redirected to the “Thank you for Downloading Project Plan 365 for Mac” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365 for Mac” page in order to locate the installer.

4. Run ProjectPlan_365_Mac.pkg and follow the onscreen instructions.

5. Click Close to end the installation process. 

After installation, the application is automatically installed in the /Applications folder, and the application icon appear in Launchpad.​ 

How to custom install the Project Plan 365 for Windows?
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To custom install Project Plan 365 for Windows, follow the steps below:     

1. Go to our Download page.

2. Select the Windows platform and click on the Download Project Plan 365 button.

3. You will be redirected to the “Thank you for Downloading Project Plan 365 for Windows” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365 for Windows” page in order to locate the installer.

4. Run ProjectPlan_365_PC.msi and follow the onscreen instructions.

5. Select Custom on Setup Type dialog, and then in Custom Setup dialog choose what clouds features to be installed.

6. Click Finish, to end the installation process.

How to Install the Project Plan 365 for Windows?
Question Link
Answer

In order to install Project Plan 365 for Windows, follow the steps below:

1. Go to our Download page.

2. Select the Windows platform and click on the Download Project Plan 365 button.

3. You will be redirected to the “Thank you for Downloading Project Plan 365 for Windows” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365 for Windows” page in order to locate the installer.

4. Run ProjectPlan_365_PC.msi and follow the onscreen instructions.

5. Click Finish to end the installation process.

I downloaded the Project Plan 365 application but I can’t locate the installer.
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The downloading process depends on the browser from which you downloaded our application. Please follow the “Download Instructions” from the “Thank you for downloading Project Plan 365” page in order to locate the installer.
I downloaded the Project Plan 365 for Mac application but I don’t know how to install it.
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If you downloaded the Project Plan 365 for Mac application but you don’t know how to install it, please click on the “How to Install Project Plan 365 for Mac” button from the “Thank you for Downloading Project Plan 365 for Mac” page and follow the instruction from our article.
I downloaded the Project Plan 365 for Windows application but I don’t know how to install it.
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If you downloaded the Project Plan 365 for Windows application but you don’t know how to install it, please click on the “How to Install Project Plan 365 for Windows” button from the “Thank you for Downloading Project Plan 365 for Windows” page and follow the instruction from our article.

I clicked on the download button but the download hasn’t begun.
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If you clicked on the download button but the download hasn’t begun, please click on the “Click here to try again” link in the “Thank you for Downloading” page.

If I change the 24 hour calendar halfway through the project, does it affect the other tasks timing?
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This will affect the entire project. You can also set only just for some tasks another calendar by going to Task information dialog and in Advanced tab set the desired Calendar. By default, the Calendar is set to None so the task start and finish dates are calculated using the Project Calendar.

Note that these changes will not affect the completed tasks (100% complete) from your project.

How often do you update the software. Is there an additional cost for such updates?
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We put features and enhancements every month so with the purchased subscription you are entitled at free support and upgrades as long as the subscription is active.
How can I see the planned %complete vs actual %complete?
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We are sorry but at this point we don’t automatically calculate the %complete planned. As a workaround you can create a custom field of type Text and insert there the %complete planned.In order to see the planned finish date for a task vs the actual finish date, please set a baseline by going to menu Project-Set Baseline.

After this, if you encounter some delays on tasks, please change the Start/Finish dates in the Gantt Chart view. These dates will be the actual start and finish dates. The planned dates can be seen in the Baseline Start and Baseline Finish fields.

How can I split the Timeline view?
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We are sorry but the Timeline view can't be displayed in split view yet.

How to Outdent tasks using a mouse?


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To Outdent a task with the mouse, point to the first letter of the task name. When the pointer changes to a double-headed arrow, then drag left to outdent the task. A vertical line will appear. You can outdent single task corresponding to single row selection  or multiple tasks corresponding to multiple row selection.

How to Indent a task using a mouse?


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To Indent a task with the mouse, point to the first letter of the task name. When the pointer changes to a double-headed arrow, drag right to indent. A vertical line will appear. You can indent a single task corresponding to single row selection  or multiple tasks corresponding to multiple row selection.

Can I format the rows in Real-Time Collaboration?
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In order to format the rows in Real-Time Collaboration, select a task/multiple tasks or a cell/multiple cell, then go to the Format menu – Font option. Another way to access “Font” dialog is to select a task/multiple tasks or a cell/multiple cell, right click on them and from the contextual menu select "Font" option. A dialog will appear from which you can make the desired format changes.

What does the “Help” button inside the “Zoom” dialog do?
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The “Help” button inside the “Zoom” dialog redirects you to the “Zoom” article in our Online Help page.
What does the “Help” button inside the “User Activity” dialog do?
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The “Help” button inside the “User Activity” dialog redirects you to the “User Activity” article in our Online Help page.
What does the “Help” button inside the “Agile Methodology” dialog do?
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The “Help” button inside the “Agile Methodology” dialog redirects you to the “Use Agile In Project Plan 365” article in our Online Help page.
What does the “Help” button inside the “Timescale” dialog do?
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The “Help” button inside the “Timescale” dialog redirects you to the “Timescale” article in our Online Help page.
What does the “Help” button in the Task Information dialog do?
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The “Help” button in the Task Information dialog redirects you to the “Task Information” article in our Online Help page.
What does the “Help” button inside the “More Tables” dialog do?
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The “Help” button inside the “More Tables” dialog redirects you to the “Tables” article in our Online Help page.
What does the “Help” button inside the “Sort” dialog do?
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The “Help” button inside the “Sort” dialog redirects you to the “Sort” article in our Online Help page.
What does the “Help” button inside the “Resource Information” dialog do?
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The “Help” button inside the “Resource Information” dialog redirects you to the “Resource Information” article in our Online Help page.
What does the “Help” button inside the “Replace” dialog do?
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The “Help” button inside the “Replace” dialog redirects you to the “Replace” article in our Online Help page.
What does the “Help” button inside the “Project Information” dialog do?
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The “Help” button inside the “Project Information” dialog redirects you to the “Project Information” article in our Online Help page.
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