FAQ Project Plan 365

Account

Sales & Billing

How do I...?

Other

Browse by Category

Sign In/Activation issue
Subscription Info
Trial Info
Forgot password
All FAQs
What are the differences between the Standard and the Business Subscription?
Question Link
Answer

Compared to Standard Subscription, the Business Subscription adds some extra features like:
1. Master project and subprojects
2. Risk Management
3. Real-Time Collaboration
4. Visual Reports
5. Custom Views
6. Export to My Calendar
7. Task Notification

Does the Task Notification feature is available for Standard Subscription?
Question Link
Answer
The Task Notification feature is available only for the Business Subscription.
What does the "Task Notification" functionality do?
Question Link
Answer
The "Task Notification" functionality allows you to export a specific task to your personal calendar and set a reminder for it.
How do I export the milestones from the current project to my personal calendar?
Question Link
Answer
To export the milestones to your personal calendar, go to menu Share – Export – Export to My Calendar.In the next dialog, on the Criteria section choose Milestones only option and click on the OK button.
How do I export the tasks to my calendar from the current view?
Question Link
Answer
To export the selected tasks from the current view to your personal calendar, go to menu Share – Export – Export to My Calendar. In the next dialog on Items section choose Selected option then click on the OK button.
How do I set a reminder for a task?
Question Link
Answer
To set a notification for a specific task, select the task and go to the menu Task – Task Information. On the Notification tab, set the Reminder and the Details you want to export then click on the Set notification button. Another way to open the Notification tab is to right-click on that specific task and select the Export to My Calendar option from the contextual menu.
How do I export the tasks to my personal calendar?
Question Link
Answer
To export the tasks to your personal calendar, go to menu Share – Export – Export to Calendar. On the Reminder section you can select when to be notified: None, On Start or 15 minutes before. On the Items section you can select to export the tasks from the entire project (Project option), the tasks from the current view (View option) or the selected tasks (Selected option). On Details section you can select what information to export about the tasks: Task Name, Notes, Resource Names. On the Criteria section you can specify the criteria to export the tasks: No criteria, Only the future tasks (Future only option) or Milestones only.
Does the Export to My Calendar feature is available for Standard Subscription?
Question Link
Answer
The Export to My Calendar feature is available only for the Business Subscription.
What does the “Export to My Calendar” functionality do?
Question Link
Answer
The “Export to Calendar” functionality allows you to export the tasks from the current project to your personal calendar.We recommend to export your tasks to your personal calendar after you finished your plan, then if you need to export extra tasks, add a notification for that specific task from Task Information dialog. For more information, please read the Task Notification article.
How to remove constraints?
Question Link
Answer
If you want to remove a constraint for a task, select the task and go to Task menu - Task Information dialog. Go to Advanced tab and from Constraint Type select "As Soon As Possible" and click OK. This is the default Constraint type.
What does Backlog Sheet?
Question Link
Answer
The Backlog Sheet helps you visualize your workflow and limit the amount of work in progress. It contains a prioritized list of items that the team has agreed to work on next. The items ranked highest on the list represent the most important or urgent items for the team to complete.
Where can I find Cost table?
Question Link
Answer
The Cost table can be found in the Project menu - Table option.
How to add a project description?
Question Link
Answer
You can add a description for your project in the Comments box. In order to do that, go to the File menu - Options dialog. Select the Project Info tab and add your description in the Comments box and then press OK.
Where is Team menu?
Question Link
Answer
The menu "Team" can be found inside our application right next to the "Task" menu in the ribbon.
Can I share without emailing?
Question Link
Answer
Inside the application, you can't share files without emailing them but you can export the project to PDF, MPP, Excel, XML and send it to your team members.
What does indent mean?
Question Link
Answer
The indent option allows you the possibility to create summary tasks and subtasks. When you indent a task, that task becomes a child of the task above.
How to remove the question mark from duration?
Question Link
Answer
In order to remove the question mark from duration, please enter in edit mode in the cell and then edit the duration and press on the Enter button from your keyboard or press on the up and down arrow keys.
How to uninstall Project Plan 365?
Question Link
Answer

To uninstall Project Plan 365 for Windows Web/Server open Start - Control Panel - Add Remove Programs. Select Project Viewer 365 and then Remove.

To uninstall Project Plan 365 for Mac select the app icon from the Applications folder, right-click on it and from the contextual menu select Move to Trash.

To uninstall Project Plan 365 for your Android Phone/Tablet, go to your device's Settings menu - Apps or Application Manager. Select Project Plan 365 and touch the Uninstall button.

To uninstall Project Plan 365 from your iPad/iPhone hold down the app's icon in Launchpad until the ProjectPlan365 icon starts to jiggle, and then click the app's delete button (x) to uninstall the app. If you don't see the delete button, you can't uninstall the app. You can reinstall the app by viewing the App Store Purchases list and clicking the Install button for the app.

What happens when I Register with a license key and I Signed In with a Standard or Business Subscription?
Question Link
Answer
If you Signed In with a Standard or Business Subscription when a license key is used to register, a message will appear, to register the application with a license key you need to Sign Out. Press on the Sign Out button from the Alert dialog or from the upper right corner.
How can I view two project plans side by side?
Question Link
Answer
To view two project plans side by side, you can open another instance of Project Plan 365 app and split the screen in two (have one project on the left side and the other one on the right side).
How do I clear the baseline?
Question Link
Answer
To clear the baseline, go to the menu Project - Clear Baseline.
How do I set multiple baselines?
Question Link
Answer
We are sorry, but at this point, you cannot set multiple baselines.
How do I set my max units to decimal?
Question Link
Answer
We are sorry, but at this point, the Max Units are only displayed in percent.
Where is the project information dialog box?
Question Link
Answer
The Project Information dialog is located under the menu Project - Project Information.
When does this project end?
Question Link
Answer
To see the project finish date, please go to the menu Project - Project Information dialog.
123…75Next »