Purchase Standard Subscription

Online Help > Purchase Standard Subscription

What does the “Purchase Standard Subscription” functionality do?

The “Purchase Standard Subscription” functionality allows you to purchase the Standard Subscription from our Purchase page,from Project Plan 365 Portal or directly from our Project Plan 365 application.

How much does the Standard Subscription cost?

To find the information about the cost for Standard Subscription, please visit our Purchase page.

How do I purchase the Standard Subscription?

In order to purchase the Standard Subscription, go to our Purchase page and click on the Buy Subscription button that is associated with the Standard Subscription. Sign In with your email and password, select the desired quantity and insert the billing info and the credit card info.

Another way to purchase the Standard Subscription is to go to Project Plan 365 Portal and Sign In with your email and password. In Account page click  the Buy Subscription button and follow the steps described above.

Also, you can purchase the Standard Subscription directly from our Project Plan 365 app. Go to File menu – Account and click the Purchase button.

What are the differences between the Standard Subscription and the Business Subscription? 

Compared to Standard Subscription, the Business Subscription adds some extra features like:

  • Master project and subprojects
  • Risk Management
  • Real-Time Collaboration
  • Visual Reports
  • Custom Views
  • Export to My Calendar
  • Task Notification
  • Global Settings
  • Manage Divisions

How to buy the Project Plan 365?

To purchase the Project Plan 365 app, please go to our Purchase page.

If I buy the Project Plan 365 app can I invite multiple users?

You can purchase multiple subscriptions under the same account and then you can invite team members in your organization and you can share the files created with your team.

I've tried to purchase, but got the error: "An error has occurred. Please contact the system administrator" 

Based on the error looks like a temporary issue with Pay Pal service. Please try again in 1 hour.

Can I use the same subscription on multiple devices?

With the subscription from our website, with one simple Sign In, you can use our product on multiple devices and multiple platforms.

When I try to purchase the subscription I get the message “Invalid Requested Domain”.

Please clear your browser cache and try again.​

Are there any monthly subscriptions, or is it annually only?

We sell our product only with annual subscription.

What subscription do I need to edit and save the file?​

To edit and save .mpp files you can purchase the Standard Subscription or the Business Subscription from our Purchase page. 

After I buy the Standard package from the website will I receive a license key?

After you buy the Standard Subscription you will have the subscription assigned to the email address on which you were logged in when the payment has been done. In order to use the purchased subscription, you need to Sign In with your email and password inside Project Plan 365 app (look upper right corner for Sign In button).

What are the subscription terms if I buy?

Our terms and conditions can be found here: Terms

Why has my account reverted to the trial version?

If you have a paid Standard Subscription and you have started the Business Trial by mistake please follow these steps:

1. Go to Online Portal.
2. Sign In with your email and password.
3. Then, in Account page, click on the Cancel Subscription button.
4. Sign Out and back Sign In inside application with your email and password.

You can also cancel the subscription directly from app by following the steps:

1. Sign In with your email and password.

2. Then, go to File menu – Account and click the Cancel Subscription button.

3. Sign Out and Sign In back inside the application with your email and password.

Do I need to purchase a subscription for each user?

You need to purchase a subscription for each user that needs to edit the file (each Editor in your organization). For Read-Only team members, you don’t need to purchase a subscription. Please note that it is forbidden for multiple users to use the same account.

Can I purchase multiple Standard Subscriptions under the same account?

You can purchase multiple Standard Subscriptions under the same account and this will be the owner of the organization in Project Plan 365 Portal.

How do I see when my subscription expires?

To see when your subscription expires Sign In to our Online Portal. The expiration date can be found in Account page.

You can also see the Subscription End Date directly in out Project Plan 365 app. Go to File menu – AccountAccount Information.

How to use the Project Plan 365 app over different platforms and devices?

In order to use Project Plan 365 on multiple platforms (macOS, iOS, Windows, Android) you should purchase the Standard/Business Subscription from our website. You can purchase the Standard/Business Subscription from our Purchase page. Please download and install our latest app from the Download page. In order to use the purchased subscription, just Sign In with your email and password inside the Project Plan 365 app (look upper right corner for Sign In button).

I want to know if there were any discounts on a Standard Subscription.

We are sorry but, for Standard subscription, we don't have a discount at this time. Also, I think our rate is more convenient than other alternative apps. With this subscription, you can edit your files on any platform, just by signing in inside the application.​​

Can I assign more users then purchased subscriptions?

You can have more team members than purchased subscriptions but the extra team members need to have the Read-Only role. The Editors in your organization need to have a purchased subscription. The Read-Only team members do not need a purchased subscription.

Will I be notified when the subscription expires?

We notify you by email before your paid subscription expires. If you are in trial, we notify you only if you checked "Yes, add me to your mailing list" when you created your account.

I just purchased this but haven't received an email confirmation. 

If you purchased the application and you didn't receive the order confirmation email, please submit a ticket at https://www.projectplan365.com/newticket/index.

What is the cost of the software in Canadian Dollars? 

The Project Plan 365 costs are in US dollars and the costs can be found on our Purchase page.

Can you send invoice after purchase?

We automatically send to you the invoice attached to the confirmation order email. We send the confirmation order email on the email address you used when you placed the order.​

How do I upgrade to Business Subscription?

To upgrade to Business Subscription, go to Project Plan 365 Portal and Sign In with your email and password. In My Account page click on the Upgrade to Business button.

Click on the Upgrade to Business Now button. You are redirected to a page where you enter your Credit Card information.

You can also upgrade to Business Subscription directly form our Project Plan 365 app. Go to File menu – Account Purchase and click the Upgrade to Business button.

Note: When you upgrade from Standard to Business Subscription, the end date for the Business Subscription will be automatically calculated.

How do I purchase the Standard Subscription directly from the application?

In order to purchase the Standard Subscription directly from our application, Sign In in our application with your Standard Trial account or Standard Trial Expired account and click on the “Buy” button from the “Standard Trial Subscription Expires in… days” bar. Or go to File menu – Account and click the Purchase button. A dialog will appear where you have to choose what subscription you want to buy (Standard or Business). After the desired subscription is chosen, another dialog will appear where you have to select the desired quantity and insert the billing info, the credit card info and then click on Place Order button.

Can we please enquire how this is metered, is it per user or per install?

Project Plan 365 annual subscription is licensed per named user.

How many computers can we connect to the same account?

Each editor needs to purchase a Standard/Business Subscription from our website. You can purchase all subscriptions under one single account and this will be the owner of the organization. It is forbidden for multiple users to use the same account.

You can find the cost for Standard/Business subscription in our Purchase page.

Which plan is right for me?

To find what is the best plan for you, please go to our Purchase page and see the features included in each plan. We also offer 30-day free trial for the fully functional product for both Standard and Business plan in order to evaluate our tool without putting a credit card on record.

If you need help in choosing the right plan for you, please contact our Support Team: https://www.projectplan365.com/newticket/index

How does our pricing work?

Our prices depend on 2 factors: the plan you’d like to use, and the number of users on the platform. Once you’ve decided on the plan and users, you can purchase our yearly subscription for each Editor team member. Please know that the Read-Only team members can use the app for free. We sell only yearly subscription.

Do you offer any discounted price?

The discount depends on the number of users you would like to purchase our tool for.

Discounts offered based on the number of users:

2 users - 2% discount

3 users - 3% discount

4 users - 4% discount

5 users - 5% discount

6 users - 6% discount

7 users - 7% discount

8 users - 8% discount

9 users - 9% discount

10 users - 10% discount

11+ users – Contact Us

What payment methods do you accept?

We accept the following payment methods:

1. All the major credit cards (excluding debit cards) - Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay.
2. We accept wire transfer for orders that meet a minimum fee - Feel free to reach out to our Support Team for more info.

I am trying to purchase the app and I'm having difficulties. Please advise.

Please try to purchase our application again from our Purchase page or contact us at Contact Support .

What is Upgrade?

An upgrade is a new version of a software or a hardware product that is already installed or in use.

What is Universal platform subscription?

Universal platform subscription is a subscription that allows the use of a product on multiple devices and operating systems.

What is Invoice?

An invoice is a written verification of the agreement between the buyer and seller of the goods or services.

What is Vat?

A value-added tax(Vat) is a consumption tax placed on a product whenever value is added at each stage of the supply chain.

What is Receipt?

A receipt is a written acknowledgment that something of value has been transferred from one party to another.

What is Wire transfer?

A wire transfer is an electronic transfer of funds across a network administered by hundreds of banks around the world.

What is Payment terms?

Payment terms represent conditions under which a seller will complete a sale.

What is Refund?

A refund represent a compensation paid to a customer for over-invoicing or for returned products.

What is Discount?

A discount is a deduction from the face amount of an invoice, made in advance of its payment.

What is Volume discount?

A volume discount is a deduction from the face amount of an invoice for a large quantity of products.

What is Subscription start date?

Subscription start date is the date when the payed product becomes active.

What is Subscription end date?

Subscription end date is the date when the payed product becomes inactive.

What is Payment accepted?

Payment accepted refers to the moment when the transfer of one form of good in exchange for a sum of money has been completed.

What is Credit card payment?

Credit card payment represents a regular payment made by the user of a credit card to a credit card company to pay for what they bought.

What is Electronic software delivery?

Electronic software delivery represents the distribution of software to users electronically via download or streaming.

What is Delivery terms?

Delivery terms refer to conditions in sales contract that specify details as additional charges, time of delivery, etc.

What is Delivery country?

Delivery country represents the country where the product must be sent.

What is Non profit discounts?

Non profit discounts are a deduction from the face amount of an invoice, made in advance of its payment available only for non profit organisations.

What is order confirmation?

An order confirmation is a written confirmation of an order which is sent by the producing company that accepts the order placed by a customer.

What is order number?

An order number is a number identifying a purchase or order placed by a customer.

What is one time discount?

A one time discount is a deduction from the face amount of an invoice that can be used once.

What is device?

A device is a unit of physical hardware or equipment.

What is platform?

A platform is a group of technologies that are used as a base upon which other applications, processes or technologies are developed.

What is debit card?

A debit card is a card that allows the holder to transfer money electronically.

Can I edit the MS Project files with Project Plan 365 app?

With Project Plan 365 app, you can edit, save, share and collaborate on files created in Microsoft Project.

Step by step on how to purchase the Standard Subscription

 

1. Go to the Purchase page.


                 2. Click on the “1 user” arrow to open the dropdown from where you can choose the quantity.

3. Press on the Buy Subscription button that is associated with the Standard Subscription.

4. You will be redirected to the Sign In page. If you already have an account on our website, please enter your email and password and click on the Sign In button or Sign In with a third-party account.

5. If you haven’t previously selected the quantity, select the desired quantity and insert the billing info and credit card info then click on the Place Order button.

6. If the order was successful, you will be redirected to Thank You page.

7. You will receive an email with the attached invoice on the email address used when you entered the credit card details.

Step by step on how to upgrade from Standard Subscription to Business Subscription:

1. Go to Project Plan 365 Portal.

2. Sign In with your email and password.

3. In Account page click on the Upgrade to Business button.

4. Insert the billing info and the credit card info and click on the Place Order button.

5. You will receive an email with the attached invoice on the email address used when you entered the credit card details.

Step by step on how to purchase the Standard Subscription directly from our application when your Standard Trial is Almost Over/ Standard Trial is Over: 

  1. Open the Project Plan 365 Once you open the application, the following bars will appear according to each situation you are in.
    • If your Standard Trial is almost over, the following bar will appear:

  • If your Standard Trial is over, the following bar will appear:

  1. Along with these bars, a suggestive pop-up dialog will appear.
    • If your Standard Trial is almost over, you will notice the following pop-up dialog:

    • If your Standard Trial is over, you will notice the following pop-up dialog:

  1. For each case, click on the Buy Now button. 

    Note: You can also go to File menu – Account and click the Purchase button.


    A pop-up dialog that allows you to choose which subscription you want to buy (Standard or Business) will appear. Also, a dropdown to select the desired quantity is available in this dialog.

  2. Select the desired purchase option by clicking on “Buy Standard Subscription” or “Buy Business Subscription” buttons.

  3. After that, choose the Quantity (if you haven’t chosen it from the previous dialog) for your order and analyze the Total Cost. If everything looks good, insert the billing information along with the credit card information and then click on the Place Order button. Do not forget that by clicking the Place Order button, you agree to non-refundable policy, our terms of use and privacy policy.

  4. If the order is successful, a Thank you pop-up dialog will appear.

  1. You will receive an email with the attached invoice on the email address used when you entered the order information.

Step by step on how to upgrade from Standard Subscription to Business Subscription directly from our application:

  1. Sign In with your email and password.

  2. Go to File menu – Account and click Purchase



  3. Click the Upgrade to Business

  4. After that, choose the Quantity (if you haven’t chosen it from the previous dialog) for your order and analyze the Total Cost. If everything looks good, insert the billing information along with the credit card information and then click on the Place Order button. Do not forget that by clicking the Place Order button, you agree to non-refundable policy, our terms of use and privacy policy.

  5. If the order is successful, a Thank you pop-up dialog will appear.

  6. You will receive an email with the attached invoice on the email address used when you entered the order information.
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