FAQs Other
FAQ › Category: Other
Is there any equivalent in the Mac Version for Dashboard?
Question Link
Answer

Please download and install our latest application from our website: https://www.projectplan365.com/download/

Is it possible to outdent multiple tasks at a time?
Question Link
Answer
Outdenting multiple tasks can be done via mouse drag to the left after selecting multiple grid rows (using the Shift or Ctrl keys). It can also be done using the Outdent menu option.​
How do I change the outline of multiple tasks?
Question Link
Answer
Indenting or outdenting multiple tasks can be done via horizontal mouse drag after selecting multiple grid rows (using the Shift or Ctrl keys). It can also be done using the ribbon menu options available in the TASK tab.​
Is it possible to indent multiple tasks at a time?
Question Link
Answer
Indenting multiple tasks can be done via mouse drag to the right after selecting multiple grid rows (using the Shift or Ctrl keys). It can also be done using the Indent menu option.​
How to create an Outline structure?
Question Link
Answer
To create an outline structure, select the desired tasks then use indenting and outdenting functionality to create the summary tasks and subtasks.
How to create a subtask?
Question Link
Answer
To create a subtask, indent a task below another task.
How to create a summary task?
Question Link
Answer
To create a summary task, indent a task below another task. By default, the summary tasks are bold and outdented, and the subtasks are indented beneath them.
How are the summary task values calculated?
Question Link
Answer
The summary task information summarizes the period between the earliest start date and latest finish date of all the included subtasks. It does not show the sum of all the subtask durations. Because application calculates the summary task values, they cannot be edited. If you need to change a summary task's values, such as duration, update the individual subtasks. Summary task values are then recalculated.
How to Indent a task?
Question Link
Answer
To indent a task, use Indent button under Task menu or drag and drop with mouse.
How to Indent a task using mouse?
Question Link
Answer
To Indent a task with mouse, point to the first letter of the task name. When the pointer changes to a double-headed arrow, drag right to indent. You can indent single task corresponding to single row selection  or multiple tasks corresponding to multiple row selection.
How to Outdent a task?
Question Link
Answer
To Outdent a task, use Outdent button under Task menu or drag and drop with mouse.
How to Outdent a task using mouse?
Question Link
Answer
To Outdent a task with mouse, point to the first letter of the task name. When the pointer changes to a double-headed arrow, then drag left to outdent the task. You can outdent single task corresponding to single row selection   or multiple tasks corresponding to multiple row selection.
Is there a way to use the app on an ios device and have the functionality of my bluetooth keyboard?
Question Link
Answer
You can use Project Plan 365 with a keyboard on ios device.
Why can't I open an mpp file?
Question Link
Answer

If you are unable to open a mpp file please contact our support https://www.projectplan365.com/contact-support/.

Can I still view and print app project files after the trial period expires?
Question Link
Answer
After your trial expires, you can use our web application in free viewer mode and you can view and print your files https://www.projectplan365.com/projectviewernow/tViews.aspx.
How can I download the updated app?
Question Link
Answer

To download the latest version of Project Plan 365 please go to the https://www.projectplan365.com/download/ page - select the Platform and click on Download Project Plan 365 button.

I got this error message when I open the mpp file: MPPFile.Reprocess:MPPFile.process: switch (format) (type=14): Index was outside the bounds of the array. – just say I get the following message when I open the mpp file: MPPFile.Reprocess:MPPFile.process: switch (format) (type=14): Index was outside the bounds of the array.
Question Link
Answer
​Please download and install the latest application​ from App Store.
I have an issue with Resource Usage view
Question Link
Answer
Please download and install the latest app from the following link: https://www.projectplan365.com/download/
Why my format changes are not saved?
Question Link
Answer
Please download and install our latest application from the following link: https://www.projectplan365.com/download/​
What is the price for 5 users or per user?
Question Link
Answer
You can find the cost for Individual/Business Subscription at the following link: https://www.projectplan365.com/purchase/
There is a WBS numbering issue.
Question Link
Answer
​Please download and install the latest app from this link: https://www.projectplan365.com/download/​
I want to just export the task sheet, but I don't want to lose the formatting, which does happen when you're in Task Sheet view.
Question Link
Answer
​Please download and install our latest application from our website.
I'm using MacOS Mojave: 10.14. Gant chart is not displayed with tasks.
Question Link
Answer
Please download and install our latest application from App Store or from our website.​
What is a project?
Question Link
Answer
A project is a set of planned activities whose execution aim at accomplishing objectives.
Where should I start when planning a project?
Question Link
Answer
When planning a project, the following questions must be addressed: what is to be done ( the result is a WBS), when it should be done (Critical Path Analysis), who must do it (resource assignment), how much does it cost ( cost estimation).