FAQCategory: Trial InfoHow can I cancel my trial on Project Plan 365?

How can I cancel my trial on Project Plan 365?

1 Answers

If you downloaded the trial version from App / iTunes Store then Apple store will bill you automatically after 30 days. You need to make sure you cancel your subscription before 30 days. We have no access to your account and cannot reach them on your behalf: https://support.apple.com/en-us/HT202039.

In Windows Store – they will ask you to confirm that you agree with the purchase so you can say No:https://support.microsoft.com/en-us/help/4027815/microsoft-account-cancel-a-microsoft-subscription.

And with the account created on our website – you should cancel the Auto-Renewal by going to our Project Plan 365 Portal and in the Account page click on the Cancel Subscription button. Click on Stop Auto-Renewal button. Insert the reason and a comment then click on the Stop Auto-Renewal button. You will receive a confirmation email of canceling the Auto-Renewal.