FAQCategory: Cancel SubscriptionHow can I cancel my trial on Project Plan 365?

How can I cancel my trial on Project Plan 365?

1 Answers

To cancel your subscription from App Store please follow the instruction from Apple Support. We have no access to your account and cannot reach them on your behalf.
 
To cancel your subscription from Microsoft Store please follow the instruction from Microsoft Store. We have no access to your account and cannot reach them on your behalf.
 
If you started a trial on our website and you want to cancel it, please go in our Online Portal and in Account page click on the Cancel Subscription button. Insert the reason and a comment then click on the Cancel Subscription button. Please know that when your trial expires we do nothing – the only thing it’s that once the trial expires you will not be able to use it until you purchase it.
If you purchased a subscription from our website and you want to cancel the Auto-Renewal, go to Project Plan 365 Portal, click the “Billing” tab and in the “Subscription Information” section click the “Manage subscription renewal options”. A dialog will be displayed where you can click the “Stop Auto-Renewal” button, then to enter a reason why you want to stop the Auto-Renewal and click the “Stop Auto-Renewal” button again. You will receive a confirmation email of canceling the Auto-Renewal.
 
Note that if you cancel the Auto-Renewal, you will have to manually renew the subscriptions to avoid service interruption.

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