FAQCategory: Cancel SubscriptionHow can I cancel my trial on Project Plan 365?

How can I cancel my trial on Project Plan 365?

1 Answers

If you downloaded the trial version from App / iTunes Store then Apple store will bill you automatically after 30 days. You need to make sure you cancel your subscription before 30 days. We have no access to your account and cannot reach them on your behalf: https://support.apple.com/en-us/HT202039.

In Windows Store – they will ask you to confirm that you agree with the purchase so you can say No: https://support.microsoft.com/en-us/help/4027815/microsoft-account-cancel-a-microsoft-subscription.

And with the account created on our website, please go in our Online Portal and in Account page click on the Cancel Subscription button. Insert the reason and a comment then click on the Cancel Subscription button. Please know that when your trial expires we do nothing – the only thing it’s that once the trial expires you will not be able to use it until you purchase it.​

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