FAQCategory: Cancel SubscriptionHow do I stop the next renewal?

How do I stop the next renewal?

1 Answers

If you purchased a subscription from our website and you want to cancel the auto-renewal, go to Project Plan 365 Portal page, click the “Billing” tab and in the “Subscription Information” section click the “Manage subscription renewal options”. A dialog will be displayed where you can click the “Stop Auto-Renewal” button, then to enter a reason why you want to stop the Auto-Renewal and click the “Stop Auto-Renewal” button again. You will receive a confirmation email of canceling the Auto-Renewal.

Note that if you cancel the Auto-Renewal, you will have to manually renew the subscriptions to avoid service interruption.

If you purchased  a subscription from App Store and you want to cancel the auto-renewal, you will need to follow the steps from Apple Support as we have no control over your apple account.

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