FAQCategory: Sign In/Activation issueThe application blocks when I click on Sign In button.

The application blocks when I click on Sign In button.

1 Answers

Looks like your firewall settings are preventing our app to connect to our server to activate and that’s why the app blocks when you click on Sign In button.  Or maybe you connect with a VPN and that may cause the issue.​​ If you are using the application on OS X Yosemite, please submit a ticket about your issue at our Support Team.