FAQs Other
FAQ › Category: Other
Can I create a project with phases, subtasks, and milestones?
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Yes. Describe the structure you want to include in the project.For example: “Create a Company Website Launch project with Planning, Design, Development, Testing, and Launch phases. Include subtasks under each phase and a Website Launched milestone.”
What information should I provide when creating a project?
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Provide the project details you know, such as:
  • Project name and objective.
  • Project start date.
  • Main phases and tasks.
  • Task durations and dependencies.
  • Key milestones.
  • Resources and assignments.
  • Working calendar and scheduling requirements.
You can start with a general description and refine the plan during the conversation.
How do I create a project plan using the Project Plan 365 ChatGPT Plugin?
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To create a project plan, follow the steps below:
  1. Start a ChatGPT conversation using the Project Plan 365 plugin.
  2. Describe the project you want to create. For example: “Create a kitchen renovation project starting November 2, 2026.”
  3. Provide any additional details requested, such as the project scope, tasks, resources, or scheduling requirements.
  4. Review the proposed project structure and request adjustments if needed.
  5. Ask the plugin to create the project using the agreed structure.
  6. Download the generated MPP file or ask to open it in Project Plan 365 Web.
Note: Review the generated schedule to make sure its tasks, durations, dependencies, and resource assignments match your requirements.
Does Project Plan 365 receive my entire ChatGPT conversation history?
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No. Project Plan 365 receives only the information ChatGPT sends when using the plugin to carry out your request. This may include an uploaded MPP file, project details, or instructions for creating or changing a project.For more information, refer to the Project Plan 365 privacy policy.
What file format does the plugin support?
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The plugin supports Microsoft Project files in the .mpp format. You can open an existing MPP file, create a new project, and download the resulting project in MPP format.
How do I uninstall the Project Plan 365 ChatGPT Plugin?
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To uninstall the plugin, follow the steps below:
  1. Open the Plugins section in ChatGPT.
  2. In the Installed section, click the Project Plan 365 icon.
  3. On the plugin’s main page, click Manage.
  4. Click Uninstall.
  5. In the confirmation dialog, click Uninstall again.
Note: After uninstalling the plugin, you will need to install it again before you can use it.
How do I start using the plugin after installation?
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Open the Plugins section, find Project Plan 365, click its three-dot menu, and select Try now.You can also click Try now in the installation confirmation message or open the plugin’s main page and click Try in chat.
Do I need to install Microsoft Project or the Project Plan 365 desktop application?
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No. You do not need to install Microsoft Project or the Project Plan 365 desktop application to use the plugin in ChatGPT.You can download the resulting MPP file and open it in either application if you want to continue working on your device.
Do I need a Project Plan 365 account to connect the plugin?
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Yes. During installation, you will be redirected to Project Plan 365 to sign in with an existing account or create a new one. You must then authorize the connection by clicking Allow.
How do I install the Project Plan 365 ChatGPT Plugin?
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To install the plugin, follow the steps below:
  1. Open the Plugins section in ChatGPT.
  2. Search for Project Plan 365.
  3. Click the + button next to Project Plan 365.
  4. In the Connect Project Plan 365 dialog, click Continue to Project Plan 365.
  5. You will be redirected to Project Plan 365 to sign in with an existing account or create a new one.
  6. If you are new to Project Plan 365, select Sign Up, enter your Email Address, Password, and Confirm Password, then click Sign Up.
  7. On the Authorize access screen, review the requested permission and click Allow.
  8. You will return to ChatGPT and receive the message “Project Plan 365 plugin installed.”
  9. Click the three-dot menu next to Project Plan 365 and select Try now to start using the plugin.
Note: You must click Allow to complete the plugin installation. If you select Cancel, the installation will not be completed.
Where can I find the Project Plan 365 ChatGPT Plugin?
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You can access the Project Plan 365 ChatGPT Plugin directly, or open the Plugins section in ChatGPT and search for Project Plan 365.After installation, you can also find it in the Installed section.
Is the Project Plan 365 ChatGPT Plugin an application?
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The plugin is an integration that connects ChatGPT to Project Plan 365 services. It is installed through the Plugins section in ChatGPT and provides the Project Plan 365 app for working with MPP files.It is separate from the Project Plan 365 desktop application and the MS Project Copilot custom GPT.
What are the benefits of using the Project Plan 365 ChatGPT Plugin?
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The Project Plan 365 ChatGPT Plugin helps you:
  • Create project plans: Turn a project description into a structured plan with phases, tasks, durations, dependencies, resources, and milestones.
  • Open Microsoft Project files: Work with existing MPP files directly in a ChatGPT conversation.
  • Analyze project information: Ask questions about dates, progress, tasks, resources, assignments, costs, dependencies, and critical paths.
  • Edit projects using natural language: Describe the changes you want to make to your schedule.
  • Review changes before applying them: Check a preview and approve the proposed changes before they are saved.
  • Download and view projects: Download your project in MPP format or open it in Project Plan 365 Web.
How to create a new project using Erix.AI?
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To create a project with Erix.AI, follow the steps below:

  1. Go to menu File – New – Create project with Erix.AI (or go to the Landing Page).
  2. In the form that appears, provide a Project Name – click Next.
  3. Enter a Project Description – click Next.
  4. Add milestones by typing in a name and selecting a date and clicking Add milestone button – then click Next. Note that this step can be skipped.
  5. Select a Project Timeline if needed and click Next. Note that this step can be skipped.
  6. Upload a MPP or PDF file and click Generate Project. Note that this step can be skipped.
  7. The project will be generated and opened on the Gantt Chart View.

​Note: If project was generated from the Landing Page, click on the Download button to save the project to your local device or you can click on the Continue editing button to save the project in Drive 365 which can then be opened from the app on any platform. ​

Does Project Plan 365 for Mac run on Apple Silicone?
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Project Plan 365 runs natively on Apple Silicon (M1, M2, M3).​​​
Can I still view and print app project files after the trial period expires?
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After your trial expires, you need to purchase a subscription in order to use the application.

Is Project Viewer 365 compatible with MS Project 2021?
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Project Viewer 365 is compatible with MS Project 2024, 2021, 2019, 2016, 2013 and 2010.

Is Project Plan 365 compatible with MS Project 2021?
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Project Plan 365 is compatible with MS Project 2024, 2021, 2019, 2016, 2013 and 2010.

How can I send feedback?
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To share your feedback with us, please go to our Feedback Page.
Do you offer a demo of the app?
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We offer a one-on-one demo of Project Plan 365 to walk you through the basic functionalities of the tool and show you how it can help streamline your projects. Plus, we'll answer any questions you have along the way. If you are interested in a demo of Project Plan 365, please submit a ticket at our Support Team.
Help me get started.
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To get to know our app better, you can check our 5 minutes Kick Start YouTube Video.You will also find a lot of other video tutorials on most of our app’s functionalities on our YouTube Channel.Please know that we also provide a free Online Training on our website. In our Online Training you can find articles as well as video tutorials on how to use all of our app’s functionalities.
Can I make a digital signature?
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We are sorry, but at this point, we do not support digital signatures in our app.
Does Project Plan 365 support dark mode?
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At this point, Project Plan 365 does not support the dark mode.
What is Project Viewer 365?
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Project Viewer 365 is a solution for opening and viewing any project plan created in the Microsoft Project planning tool's native file format - .MPP, without import or export.
Where is table variance?
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Where is table variance?
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