FAQs Invoice

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FAQ › Sales & Billing › Category: Invoice
I just purchased this but haven't received an email confirmation.
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If you purchased the application and you didn't receive the order confirmation email, please submit a ticket at https://www.projectplan365.com/newticket/index.

I didn't receive the invoice after payment. I purchased the app from store.
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If you have purchased the subscription from App Store, Microsoft Store or Google Play Store we cannot generate any invoice for orders because the order was not placed with us and because we have no access to your account. You will need to contact them directly to obtain the invoice. We cannot reach out to them in your behalf.​​
Can you send invoice after purchase?
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We automatically send to you the invoice attached to the confirmation order email. We send the confirmation order email on the email address you used when you placed the order.​
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