FAQs Sales & Billing

Account

Sales & Billing

How do I...?

Other

Browse by Category

Purchase Subscription
Renew Subscription
Upgrade Subscription
Cancel Subscription
Invoice
Refund
All FAQs
FAQ › Category: Sales & Billing
What is Credit card payment?
Question Link
Answer
Credit card payment represents a regular payment made by the user of a credit card to a credit card company to pay for what they bought.
What is Payment accepted?
Question Link
Answer
Payment accepted refers to the moment when the transfer of one form of good in exchange for a sum of money has been completed.
What is Subscription start date?
Question Link
Answer
Subscription start date is the date when the payed product becomes active.
What is Subscription end date?
Question Link
Answer
Subscription end date is the date when the payed product becomes inactive.
What is Volume discount?
Question Link
Answer
A volume discount is a deduction from the face amount of an invoice for a large quantity of products.
What is Discount?
Question Link
Answer
A discount is a deduction from the face amount of an invoice, made in advance of its payment.
What is Refund?
Question Link
Answer
A refund represent a compensation paid to a customer for over-invoicing or for returned products.
What is Payment terms?
Question Link
Answer
Payment terms represent conditions under which a seller will complete a sale.
What is Wire transfer?
Question Link
Answer
A wire transfer is an electronic transfer of funds across a network administered by hundreds of banks around the world.
What is Receipt?
Question Link
Answer
A receipt is a written acknowledgment that something of value has been transferred from one party to another.
What is Vat?
Question Link
Answer
A value-added tax(Vat) is a consumption tax placed on a product whenever value is added at each stage of the supply chain.
What is Invoice?
Question Link
Answer
An invoice is a written verification of the agreement between the buyer and seller of the goods or services.
What is Universal platform subscription?
Question Link
Answer
Universal platform subscription is a subscription that allows the use of a product on multiple devices and operating systems.
What is Perpetual license?
Question Link
Answer
A perpetual license represents a software license that authorizes an individual to use a program indefinitely.
What is Upgrade?
Question Link
Answer
An upgrade is a new version of a software or a hardware product that is already installed or in use.
What is Microsoft?
Question Link
Answer
Microsoft is a leading global vendor of computer software.
What is CO-TERM info?
Question Link
Answer
CO-term info refers to general and special arrangements, specifications and standards that form an integral part of an agreement or contract.
What is App store?
Question Link
Answer
App store is an online portal through which software programs are made available for procurement and download.
How do I decrease the required quantity on renewal?
Question Link
Answer

Please Sign In with your email and password in our Online Portal page.

Then, go to Team page and assign the read-only role for the necessary team-members. After that, click on the Renew Subscriptions button in My Account page.

Why I cannot access a Business feature?
Question Link
Answer
If you already purchased our Business Subscription, please Sign Out and back Sign In with your email and password inside the Project Plan 365 app.
Will I be charged after the trial subscription expires?
Question Link
Answer
If you started the trial period from our website, we don’t automatically charge your card.If you started the trial from App Store, please cancel your subscription to stop the automatic renewal: https://support.apple.com/en-us/HT202039
How many computers can we connect to the same account?
Question Link
Answer

Each editor needs to purchase a Standard/Business Subscription from our website. You can purchase all subscriptions under one single account and this will be the owner of the organization. It is forbidden for multiple users to use the same account.

You can find the cost for Standard/Business subscription in our Purchase page.

What is the minimum quantity of licenses for Enterprise Plan?
Question Link
Answer

We offer perpetual site licenses for more than 100 users. For more info, please Contact us.

How much does the perpetual license cost?
Question Link
Answer

We offer perpetual site licenses for more than 100 users. For more info, please Contact us.

How do I purchase the Enterprise Plan?
Question Link
Answer

We offer perpetual site licenses for more than 100 users. For more info, please Contact us.

« Previous1…345678Next »
Contact
Chat