FAQs Purchase Subscription

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FAQ › Sales & Billing › Category: Purchase Subscription
How is the finish date calculated if I have expired Standard/Business subscriptions and I want to purchase one or multiple subscriptions?
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Answer
If your subscriptions expired and you want to purchase one or multiple subscriptions, the quantity in database will be the new quantity purchased and the expiration date will be after 1 year from the day you make the new purchase.

Example:

You have 5 expired licenses with expiration date on 8/21/2018.

          On 9/21/2018 you purchase 5 licenses.

          totalQuantity = 5;

          ExpirationDate = 9/21/2018​
How is the finish date calculated if I have active Standard/Business subscriptions and I want to purchase one or multiple subscriptions?
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Answer
The finish date will be calculate like this:

           daysToAdd = (daysRemained + daysPurchased)/totalQuantity

          newExpirationDate = actualDate + daysToAdd

Example:

You have 5 licenses that expires on 8/21/2018.

               You want to purchase 2 more licenses on 7/21/2018.

               daysRemained = (oldExpirationDate – actualDate) * oldQuantity

               daysRemained = (8/21/2018 – 7/21/2018) * 5 = 155 days.

               daysPurchased = newQuantityPurchased * 365 = 2 * 365 = 730 days

              totalQuantity = oldQuantity + newQuantityPurchased = 5 + 2 = 7

              daysToAdd = (155 + 730) / 7 = 126 days

              newExpirationDate = 7/21/2018 (actualDate) + 126days = 12/25/2018
Does the Enterprise license have any geographical restrictions?
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There is no geographical restriction on the Enterprise model. You can use the Enterprise license key on any Windows or Mac device.
Can I use the same subscription on multiple devices?
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With the subscription from our website or App Store/Microsoft Store, with one simple Sign In, you can use our product on multiple devices and multiple platforms.

Can I upgrade to the Business Subscription only some of the users from my organization?
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Only the entire organization can be upgraded to Business Subscription.

Can I purchase multiple Business Subscriptions under the same account?
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You can purchase multiple Business Subscriptions under the same account and this will be the owner of the organization in Project Plan 365 Portal.
Can I purchase multiple Standard Subscriptions under the same account?
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You can purchase multiple Standard Subscriptions under the same account and this will be the owner of the organization in Project Plan 365 Portal.

Can I assign more users then purchased Business subscriptions?
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You can have more team members than purchased subscriptions but the extra team members need to have the Read-Only role. The Editors in your organization need to have a purchased subscription assigned. The Read-Only team members do not need a purchased subscription.

Are there any monthly subscriptions, or is it annually only?
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We sell our product only with annual subscription.​

After I buy the Standard package from the website will I receive a license key?


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After you buy the Standard Subscription you will have the subscription assigned to the email address on which you were logged in when the payment has been done. In order to use the purchased subscription, you need to Sign In with your email and password inside Project Plan 365 app (look upper right corner for Sign In button).

After I buy the Business package from the website will I receive a license key?
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Answer
After you buy the Business Subscription you will have the subscription assigned to the email address on which you were logged in when the payment has been done. In order to use the purchased subscription, you need to Sign In with your email and password inside Project Plan 365 app (look upper right corner for Sign In button).
Is Project Plan 365 free or do I have to pay?
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You can use our application in free read-only mode and you can open and view the .mpp files. If you want to advanced features for editing, saving and sharing files, you need to purchase the Standard or the Business Subscription from our website. 

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