FAQs Refund

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FAQ › Sales & Billing › Category: Refund
Why can't I get a refund if I’ve already filed a dispute with my bank?
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Once a dispute or chargeback is initiated with your bank, the case is handled directly between the bank and our payment processor. At that point, we are no longer permitted to issue a refund or take independent action on your account while the dispute is under review. This is a security and compliance measure enforced by the banking and card network systems.
I bought from Google Play Store and want a refund.
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We cannot refund your money from Google Play Store as we have no access to your account and cannot contact them on your behalf. Please reach out to them to cancel your subscription and get refunded: https://support.google.com/googleplay/answer/2479637?hl=en
I purchased from App Store and I would like a refund.
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If you have purchased from App Store and need a refund we are sorry to announce you that we have no access to your account in App Store and cannot contact them on your behalf. Please reach out to them to cancel your subscription and get refunded: https://support.apple.com/en-us/HT204084.

I bought from Microsoft store and want a refund.
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We cannot refund your money from Microsoft Store as we have no access to your account and cannot contact them on your behalf. Please reach out to them to cancel your subscription and get refunded: Microsoft store refund

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