FAQs Subscription Info

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How do I Sign Up if I did not download the product?


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To Sign Up if you didn’t download the product, go to our Sign Up page and insert your email and password or Sign Up with a third-party account (Apple, Google, Microsoft or LinkedIn).

How do I create an account on Project Plan 365?
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To create an account you need to access the Sign Up page. 

Insert your email and password or Sign Up with a third-party login.

How can I Sign In on Android device?
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Go to the backstage menu Account on your Android device. Click on the Sign In button and enter your email and password.

How can I Sign In on iOS device?
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Go to the backstage menu Account on your iOS device. Click on the Sign In button and enter your email and password.

How can I install the application on other device or platform?
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​If you purchased the subscription from our website, please download and install our latest application from this link: https://www.projectplan365.com/download/.

Then, Sign In with your email and password inside the application (look upper right corner for Sign In button).

Can I use the application without internet?
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You need to Sign In just the first time using the internet connection in order to activate the subscription, then you can use the application without internet​.

Why is the Business edition not supporting the mobile platforms?
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The Business Subscription is available for iOS devices. On Android devices, you can Sign In with your email and password, but the real-time collaboration and the master project and subprojects features are not available at this point.
Why can I not edit if I did pay?
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If you have paid from a Store and cannot edit or use the application please follow the activation specific steps for the Store from which you have bought the subscription. If you purchased from our website, please Sign In with your email and password inside the application.
How long is the trial period?
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The trial period is 30 days.
The trial offers the same functionalities like the purchased application?
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The trial offers the same functionalities like the purchased application.
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