FAQ Project Plan 365

Browse by Category

How do I get a reseller quote?
Question Link
Answer

In order to receive a reseller quote please send us the client name, client address and the number of licenses required for the quote.

How do I pay for a reseller order?
Question Link
Answer
Resellers pay online with a Credit Card.
How do I know the reseller order was completed?
Question Link
Answer
Once the order was fulfilled we will email you an email with the invoice attached.
How do I place a reseller order?
Question Link
Answer
The reseller order may be placed via a Purchase Order.
What is the reseller discount for Project Plan 365 Subscription?
Question Link
Answer
The discount is typically driven by the size of the opportunity, prior relationship with us and client size.
How do I become a Project Plan 365 reseller?
Question Link
Answer
In order to become a Project Plan 365 authorized reseller please contact us via www.projectplan365.com/contact
Who are Project Plan 365 authorized resellers?
Question Link
Answer
Here is a link to Project Plan 365 authorized resellers: http://projectplan365.com/resellers
What is a Project Plan 365 authorized reseller?
Question Link
Answer
A Project Plan 365 authorized reseller is allowed to re-sell Project Plan 365 licenses to their clients.
How do I insert the Duration Variance column?
Question Link
Answer
In order to Insert the Duration Variance column, go to the Format menu and select Insert Column option. From "Field Name" select "Duration Variance" and then press OK in the dialog.
How to import information from another file?
Question Link
Answer
In order to import information from another file, go to the File menu - Import/Export and select the Import option. Choose from the options available in our application, select the file and then press "Open".
How to make the Gantt Chart smaller?
Question Link
Answer
To make the Gantt Chart smaller, position the cursor on the middle bar between the grid and the Gantt Chart until a two-arrow icon appears, and then drag the bar to the right.
How can I change the application to Thai language?
Question Link
Answer
We are sorry but the Thai language isn't available in our application at this point.
Can we please enquire how this is metered, is it per user or per install?
Question Link
Answer
Project Plan 365 annual subscription is licensed per named user.
How can I customize the Cash Flow report?
Question Link
Answer
We are sorry but the Cash Flow report can't be customized at this point.
What does the “Delete Calendar” functionality do?
Question Link
Answer
The “Delete Calendar” functionality allows you to delete a specific calendar that you think is no longer necessary for your project.
How can I set the project name to appear in my file?
Question Link
Answer
After you changed the name of the project, you are able to see it in your file by going to the File menu – Options. In the “Options” dialog click on the “Advanced” tab and check the “Show Project Summary Task” checkbox and then click “OK”.
What does the “Purchase Standard Subscription” functionality do?
Question Link
Answer

The “Purchase Standard Subscription” functionality allows you to purchase the Standard Subscription from our Purchase page,from Project Plan 365 Portal or directly from our Project Plan 365 application.

What does the “Purchase Business Subscription” functionality do?
Question Link
Answer

The “Purchase Business Subscription” functionality allows you to purchase the Business Subscription from our purchase page, from Project Plan 365 Portal or directly from our Project Plan 365 application.

How do I print the Network Diagram view?
Question Link
Answer
To print the Network Diagram view, please go to menu View - Network Diagram. Then, go to menu File - Print - Page Setup and make the desired changes. After this, you can export the Network Diagram view to PDF.
How can I see the legend on the bottom of the page?
Question Link
Answer
To see the legend on the bottom of the page, please follow the steps below:
1. Go to File-Print-Page Setup.
2. Go to Legend tab.
3. Select Every page.
How do I print in landscape on Mac?
Question Link
Answer
To change the orientation to Landscape, go to the File menu - Print - Print then click on the Show Details button and from Orientation choose the second option.
How do I see the overall duration of tasks including predecessors?
Question Link
Answer
To see the overall duration of tasks and predecessors, in Gantt Chart view insert the Duration and Predecessors column. To achieve this, go to menu Format - Insert Column.
How do I change baseline date?
Question Link
Answer
To change the Baseline dates, using the Gantt Chart view, go to menu Project - Table and select Variance table. Then, you can change the Baseline Start and Finish dates.
How do I hide a task?
Question Link
Answer
To hide a specific task, you can use the autofilter feature by going to menu Project - Autofilter and in Task Name column uncheck that specific task.
How can I hide the start and end date in the Network Diagram view?
Question Link
Answer
We are sorry, but you cannot hide the start/end date in Network Diagram view at this point.
Contact
Chat