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How do I format the Start & Finish dates?
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To change the date format, please go to menu File - Options and in General Settings tab select the desired date format.

How do I enable the full screen mode?
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To enable the full-screen mode, go to menu Window - Full Screen.

What are the Export Control Classification Numbers (ECCN) on Housatonic Products?
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Housatonic Products (Project Viewer and Project Plan) are uncontrolled items, thus under the designator "EAR99" for ECCN.
How can I change the status date on Android app?
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We are sorry, but at this point, you cannot change the status date on Android app.
How can I find the critical path?
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In order to find the Critical Path, go to menu Project - Critical Path. All the tasks that are on a critical path will have the task bar red in Gantt Chart view.
Can I upload a PDF file?
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We are sorry, but you cannot import a PDF file.
Where do I find box styles for Network Diagram view?
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We are sorry, but you cannot change the box style in Network Diagram view.
Can I open Dashboard file from Drive 365 or upload files from Drive 365 in Dashboard?
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At this point, you can open dashboard files from Drive 365 or upload files from Drive 365 in Dashboard dialog only in Project Plan 365 for Windows and Mac.

What is Board Status field?
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The Board Status field allows you to prioritize the tasks by setting the "Not Started, In progress, Next Up and Done" status. This field is used in Agile – Kanban methodology.
What is Agile field?
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The Agile field allows you to set which tasks are used when planning the project in an Agile methodology.
What information is displayed on a custom report?
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In a custom report, you can find information relating to resource and tasks. As you work on the project, the reports will reflect the latest info — no manual updates required!
How do I create a custom report?
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To create a new custom report go to menu Project - Report - Custom - New and fill in all the fields with desired settings.
I was wondering if is there a residential home builder schedule template?
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Please use the Residential Construction template. Go to menu File-New-Residential Construction.
What file size support your application?
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On our web application, the limit is set to 1 GB. For our desktop applications, there's no limit.
How can I open .pod file?
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We are sorry, but at this point, you cannot open a .pod file in our application.
Do you have any app for desktop?
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You can download our Project Plan 365 app on your local machine from the following link: https://www.projectplan365.com/download/.
How do I get the free version of MS Project?
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In order to use our Project Plan 365 editor tool, you need to purchase the Individual or Business Subscription from our website: https://www.projectplan365.com/purchase/. If you want the view-only tool, you can use our web application in free viewer mode: https://www.projectplan365.com/projectviewernow/tViews.aspx
Page setup gives me an unhandled exception.
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If you encounter any issue with our application, please contact our support team at https://www.projectplan365.com/newticket.
I have an issue opening a mpp file.
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​​If you have issue opening a .mpp file you might be in one of the following cases:
1. You are trying to open a newer MS Project mpp file with an older version of our app.
2. You may have a corrupt mpp file.
3. There may be a bug in our system.

Please make sure you have installed, on your device, our latest application from the store or from our website: https://www.projectplan365.com/download.

If your issue is not solved, please contact us at https://www.projectplan365.com/newticket/index

How can I add the status for a task?
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You can set a “Status” for tasks by creating a Custom Field. To do so, select Insert Column option from the Format menu. Choose one Field name from Text 1 to Text 30. Change the Title to “Status” and click ok.

Does Project Plan 365 read custom enterprise fields from Project?


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Project Plan 365 app support enterprise custom fields (view/edit, save) for Project Server 2013 and newer.

How many levels can I zoom in/out inside application?


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The Zoom engine currently implements seven levels of details:1. One week level (the visible unit is one week).
2. Two weeks level.
3. One month level (the visible unit is one month).
4. Three months level.
5. Selected tasks.
6. Entire project.
7. Custom level: the user can select multiples of Days/Weeks/Months/Years to see in the chart panel or in the print preview format.
Can Zoom be used in Timeline view?
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In the Timeline view, you can use the “Zoom” options from the “Project” menu. You can “Zoom in” or “Zoom out” to see the tasks in more or less details.

Where I can find the "zoom" functionality?
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The Zoom option is under menu Project - Zoom.

What is Project Zoom?
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The "Zoom" functionality allows you to rapidly get an overall picture of how the tasks in your project are linked over the timespan of your project.

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