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Could you please extend my trial period?
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Please submit an online ticket with your request at https://www.projectplan365.com/newticket.

What is a Chatbot?
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A chatbot is an artificial intelligence software that can simulate a conversation with a user in natural language through messaging applications, websites or mobile apps.
Can I open a project by drag-and-drop?
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Opening projects by drag-and-drop is available only for Windows.

What is Basecamp?


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Basecamp is a management tool that helps managing projects and collaborating with clients.

How to remove a file from My Projects - Drive 365 folder on iOS or Android device?
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To remove one of the files in My Projects - Drive 365 on iOS or Android, long tap on the file in file-picker and click on Delete.
When I save the file from Project Online, the project will be overwritten?
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When a project file is open and updated in Project Plan 365, it can be saved (overwritten) just like any other file, by pressing the “Save” button. The project file will be updated.
What is Microsoft Project Online?
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Microsoft Project Online is a flexible online solution for project portfolio management that provides powerful project management capabilities for planning, prioritizing, and managing projects and project portfolio investments
What is Microsoft Project Server?
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Microsoft Project Server is a project management server solution made by Microsoft.

Where are all the Business Projects saved?


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All the business projects are saved in My Projects - Drive 365 folder. You can also view your files in Online Portal - Projects page.​
Can I copy/move files on iOS device?
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Once you have files in the “Project Plan 365” folder, you can copy/move them to other locations, share them through emails or open them in other applications.

Can I save a project plan on Project Server 2019?
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For saving the plans, Project Plan 365 is compatible with Project Server 2013, 2016 and 2019.
What is a link?
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A link is a selectable connection from one word, picture, or information object to another in a multimedia environment such as the World Wide Web.
Can I open a project from an URL?
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To open a project from a given URL go to File - Open - URL and then place the URL address and click Open.
Why am I not able to save more projects on the Drive 365?
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The quota for each user on My Projects-Drive 365 is 100 MB. Adding new files after the maximum size is not possible. In order to save new files you must delete existing files to make room for the new project.
How to remove a business project from Drive 365?
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To remove a project from My Projects-Drive 365 please follow these steps:
1.Sign In on Online Portal page.
2. Go to Projects tab and click on recycle bin icon on the project you want to remove.
OR
1. Open Project Plan 365 app.
2. Go to File-Open-My Projects-Drive 365 and click on X button on the project you want to remove.
How do I open a project from Folder Explorer?
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Unless you are using our Web application you can open files directly from the Explorer. Browse the desired project (.mpp) and then just double click on the file.
What is Folder Explorer?
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Folder Explorer is a file manager application. It provides to the user a graphical user interface for accessing the file systems.
How to open a .mpp file from iCloud Drive?
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To open a file from iCloud Drive, go to File - Open - iCloud Drive. Browse for the iCloud Drive location where the mpp file resides and then select the file you want to open. Choose the desired mpp file from a recent folder or by using the browse facility. Click the project you want, and then click Open.

What does the "Open iCloud Drive" functionality do?
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The "Open iCloud Drive" functionality allows you to open a .mpp file stored on iCloud Drive service, enabling distributed teams to work in an efficient way.

Does Project Plan 365 utilize iCloud drive for Mac users?
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​Project Plan 365 for Mac has the iCloud Drive feature available.
I have a XML file exported from MS Project. How can I import it?
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To import a XML file go to menu File - Open - Computer. Select your XML file and press OK button.
What is a Sample Project?
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A Sample project is project available by default within Project Plan 365 that has the main purpose of reflecting the functionalities available in the application.

How do I see a sample project?
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To open the provided Sample Project from the app click on File - Open - Sample Project.
What are Recent Files?
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Recent Files are files that have been opened or edited in the recent past.
How do I open the last project I worked on?
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To open a project that has been recently used go to File - Open - Recent Projects.
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