Microsoft Store - Start 30-Day Trial and Purchase Standard Subscription

Online Help > Microsoft Store - Start 30-Day Trial and Purchase Standard Subscription

How do I start trial or purchase the Standard Subscription from Microsoft Store?

To purchase the Standard Subscription from Microsoft Store, please follow the steps below:

1. Download and install our latest Project Plan 365 application from Microsoft Store.

2. Open the application.

3. Once you open the application a dialog will appear to start a 30 days free trial. Click on the Start your free 30 days Trial Now button.

4. Sign Up to Project Plan 365 Portal. Insert your email and password or Sign Up with a third party account.

5. Insert the Company Name, select the Company Size and Project Management Experience and click on the Create Your Team button.

6. In the next dialog you can invite other team members into your organization.

7. A banner will appear on top that you have 30 days Trial.

8. Click on the Buy button in the upper banner.

9. In the next dialog click on the Start Complete Editor Subscription button.

 

10. In the next dialog click on the Continue button.

Note: If you don’t start a 30 days trial, you can use the application in Free Read-Only mode:

How can I cancel my trial on Project Plan 365?

If you downloaded the trial version from App / iTunes Store then Apple store will bill you automatically after 30 days. You need to make sure you cancel your subscription before 30 days. We have no access to your account and cannot reach them on your behalf: https://support.apple.com/en-us/HT202039.

In Windows Store - they will ask you to confirm that you agree with the purchase so you can say No: https://support.microsoft.com/en-us/help/4027815/microsoft-account-cancel-a-microsoft-subscription.

And with the account created on our website - we do nothing - the only thing it’s that once the trial expires you will not be able to use it until you purchase it.​

I didn't receive the invoice after payment. I purchased the app from the store.

If you have purchased the subscription from App Store, Microsoft Store or Google Play Store we cannot generate any invoice for orders because the order was not placed with us and because we have no access to your account. You will need to contact them directly to obtain the invoice. We cannot reach out to them on your behalf.​​

How to activate the Standard subscription from Microsoft Store?

To activate your subscription please follow the steps below:
1. Make sure you are Signed In in store with the same email address and password you used when you purchased the application. 
2. Open the Project Plan 365 app.
3. Go to menu Help - Subscriptions. 
4. Press on Start Complete Editor Subscription button.
5. Wait for the confirmation message.

I renew my subscription from Microsoft Store. How can I update my Project 365 account info?

For the data from your account to be updated after you renew your subscription please follow the steps below:

1. Make sure you downloaded and installed our latest application from Microsoft Store.
2. Open application.
3. Go to menu Help - Subscriptions.
4. Press on Start Complete Editor Subscription.
5. Wait for the confirmation message.
6. Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from Microsoft Store to your Project 365 account.

I purchased the Complete Editor subscription from Microsoft Store. How can I use this subscription on another platform or device?

To use your subscription on multiple platforms please follow the steps below:

1. Make sure you downloaded and installed our latest application from Microsoft Store. 
2. Open application. 
3. Go to menu Help - Subscriptions. 
4. Press on Start Complete Editor Subscription. 
5. Wait for the confirmation message. 
6. If you don’t have a Project 365 account, Sign Up in our Online Portal page. 
7. Sign In with your email and password inside the application in order to copy the subscription information from Microsoft Store to your Project 365 account. 
8. Then, if you want to use the subscription on other device or platform you need to download and install on that device the latest app from our Download page. 
9. Sign In with your email and password inside Project Plan 365 application (look upper right corner for Sign In button).  

Why I cannot purchase from Microsoft Store?

If you cannot purchase from Microsoft Store please download and install our latest application from our website https://www.projectplan365.com/download/. Then proceed with the purchase from our website directly: https://www.projectplan365.com/purchase/.

I bought from Microsoft store and want a refund.

We cannot refund your money from Microsoft Store as we have no access to your account and cannot contact them on your behalf. Please reach out to them to cancel your subscription and get refunded: https://support.microsoft.com/en-us/help/4026286/microsoft-store-get-the-status-of-your-return-and-refund.