FAQ Project Plan 365

Browse by Category

What are the System Requirements to install the Project Plan 365 for Windows?
Question Link
Answer

Below you can find the system requirements needed for installing Project Plan 365.1. Minimum Processor 1 GHz, 512 MB RAM and 850 MB free HDD for 32-bit or 2 GB for 64-bit2. Windows 7, Windows 8 pro, Windows 10, Windows 11, Windows server 2003, Windows server 2008, Windows server 20123. Client.NET Framework 4.5 or higher Note: Windows Server/Citrix/Terminal Server install are offered only for teams with more than 100 Editor Users.

How can I change the font of the Timescale?
Question Link
Answer

To change the font of the Timescale, go to the Format menu - Text Styles option. From "Items to change" select "Top Tier, Middle Tier or Bottom Tier". After that, select the Font, Font Style and Color or color and press "OK" in the dialog.

Can I custom install the Project Plan 365 for Windows using One-Click Installer?
Question Link
Answer
To custom install Project Plan 365 for Windows app, you have to use the offline installer. Check the Offline Installer section to learn more about how to custom install the app.
Why did my One-Click installation fail?
Question Link
Answer
If when installing the Project Plan 365 app using the One-Click Installer you receive the message: “Download failed. Please retry or use the offline installer.” or “Installation failed. Please retry using the Offline Installer or contact us at contact@housatonic.com!” please make sure:
  1. You are connected to internet;
  2. You don’t have another MSI installer opened;
  3. You don’t already have the Project Plan 365 app installed on your device.
If the installation still fails, click on the “Details” button and send us the Error Details that appear in the dialog at contact@housatonic.com.
Do I need internet connection to install Project Plan 365 using the One-Click Installer?
Question Link
Answer
To be able to install Project Plan 365 using the One-Click Installer you need to have internet connection. If you have no internet connection during the installation process the installer will display a warning message saying that: “Internet connection required!” and provides the option to retry the installation.Note: If you want to install the Project Plan 365 app using an Offline Installer check the Step-by-Step section.
How to Install Project Plan 365 for Windows with the One-Click Installer?
Question Link
Answer
In order to install Project Plan 365 for Windows with the One-Click Installer, follow the steps below:
  1. Go to our Download page.
  2. Select the Windowsplatform and click on the Download Project Plan 365.
  3. You will be redirected to the Thank you for Downloading Project Plan 365 for Windows page and the download will begin. If the download doesn’t begin, click on Click here to try again link and follow the Download Instructions from page in order to locate the installer.
  4. Run ProjectPlan365_Installer.exe and the download and installation will be done automatically.
  5. After installation is completed the Project Plan 365 app is automatically launched.
How to Install Project Plan 365 without Erix chatbot?
Question Link
Answer

To install Project Plan 365 without Erix chatbot integration use the command: msiexec /I ProjectPlan_365_PC.msi /q ADDLOCAL=ProjectPlan          Note:To install Project Plan 365 One-Click Installerwithout Erix chatbot integration use the command: ProjectPlan365_Installer.exe ADDLOCAL=ProjectPlan 

How to Install Project Plan 365 with Erix chatbot but no clouds?
Question Link
Answer

To install Project Plan 365 with Erix chatbot but no clouds integration use the command: msiexec /I ProjectPlan_365_PC.msi /q ADDLOCAL=ProjectPlan,Erix          Note: To install Project Plan 365 One-Click Installer with Erix chatbot but no clouds integration use the command: ProjectPlan365_Installer.exe ADDLOCAL=ProjectPlan,Erix

How to Install Project Plan 365 with Erix chatbot and selected clouds?
Question Link
Answer

To install Project Plan 365 with Erix chatbot and the selected clouds use the command: msiexec /I ProjectPlan_365_PC.msi /q ADDLOCAL=ProjectPlan,URL,ProjectServer,SharePoint,Box,Dropbox,OneDrive,GoogleDrive,Erix (this command will actually install all the clouds and the Erix chatbot). Note: To install Project Plan 365 One-Click Installer with Erix chatbot and the selected clouds use the command: ProjectPlan365_Installer.exe ADDLOCAL=ProjectPlan,URL,ProjectServer,SharePoint,Box,Dropbox,OneDrive,GoogleDrive,Erix (this command will actually install all the clouds and the Erix chatbot).

How to Install Project Plan 365 for Mac without any cloud integration?
Question Link
Answer

To install Project Plan 365 for Mac without any cloud integration use the command: sudo launchctl setenv Hous_Clouds "None" && sudo installer -pkg "ProjectPlan_365_Mac_v.pkg" -target /

How do I silent uninstall Project Plan 365 for Windows PC/Server?
Question Link
Answer

To uninstall silently Project Plan 365 for Windows PC/Server use the command:  msiexec /x ProjectPlan.msi /q. Note: To uninstall silently Project Plan 365 for Windows that was installed using the One-Click Installer, without specifying the location of the .exe file, run the following command: wmic product where name="Project Plan 365" call uninstall

How do I create multiple Timeline views in Project Plan 365?
Question Link
Answer
We are really sorry but creating multiple Timeline views is not possible in our application at this point.
Can I customize the Resource Usage report?
Question Link
Answer
We are sorry but the Resource Usage Report cannot be customized at this point.
How can insert data from Excel into Project Plan as a linked object that will be updated dynamically by changes made in the source excel file?
Question Link
Answer
At the moment, we don’t support importing data from Excel into Project Plan 365 as a linked object. We support importing files from Excel or CSV by using the Import from Excel functionality, but you will need to manually import the Excel file into Project Plan 365 every time you make a change to the Excel file.
Do you have any tutorials in French?
Question Link
Answer
We are sorry but we don’t have tutorials in French. You can use the application in French by going to File menu - General Settings - Language and select French, then restart the application.
Is Project Viewer 365 compatible with OS X Capitan?
Question Link
Answer

Project Viewer 365 is compatible with OS X 10.10 Yosemite, OS X 10.11 Capitan, macOS 10.12 Sierra, macOS 10.13 High Sierra, macOS 10.14 Mojave, macOS 10.15 Catalina, macOS 11 Big Sur, macOS 12 Monterey(Apple M1 and Intel). Please make sure you have the latest version installed.

How can I edit the Critical Path?
Question Link
Answer
How can I edit the Critical Path?
How can I change the order of views in the left side view bar?
Question Link
Answer
We are sorry but changing the order of views isn't possible in our application at this point.
How can I change the link style in the Network Diagram view?
Question Link
Answer
We are sorry, but at this point, you cannot change the link style in Network Diagram view as it is view-only.
Why is the Task Form view read-only?
Question Link
Answer
We are sorry but at this moment, the Task Form view isn't editable in our application.
What are the differences between the Standard and the Business Subscription?
Question Link
Answer

Compared to Standard Subscription, the Business Subscription adds some extra features like:

1. Master project and subprojects
2. Risk Management
3. Real-Time Collaboration
4. Visual Reports
5. Custom Views
6. Export to My Calendar
7. Global Settings
8. Manage Divisions
9. Resource Leveling
10. Restrict Project Editing

Can I have two Resource Sheet views?
Question Link
Answer
We are sorry but having two Resource Sheet views is not possible in our application at this point.
How many days is available the trial?
Question Link
Answer
The trial period is 30 days.
What views can be displayed in the lower pane on the Web app?
Question Link
Answer
The following views can be displayed in the lower pane: Task Form, Resource Form.
What views cannot be displayed in the lower pane on the Web app?
Question Link
Answer
The following views cannot be displayed in the lower pane: Bubble View, Calendar, Gantt Chart, Resource Sheet, Task Sheet, Tracking Gantt, Network Diagram, Task Usage, Timeline, Resource Graph, Resource Usage, Team Planner.
Contact
Chat