FAQ Project Plan 365

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How can I add Hammock Tasks?
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We are sorry but we don't support hammock tasks at this point.
How to set two different calendars in a project?
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We are sorry but setting two different calendars in a project isn't possible in our application at this point.
How do I leave the task without start and finish dates?
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If you want the tasks in your project to appear with the Start, Finish and Duration fields blank, please set the schedule mode of your tasks to Manually Scheduled. In order to do that, go to the File menu - Options, select "Schedule" tab. From "New Tasks Created" field select "Manually Scheduled" and click on "OK".
What is the minimum quantity of licenses for Enterprise Plan?
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We offer perpetual site licenses for more than 100 users. For more info, please Contact us.

How much does the perpetual license cost?
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We offer perpetual site licenses for more than 100 users. For more info, please Contact us.

How do I purchase the Enterprise Plan?
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We offer perpetual site licenses for more than 100 users. For more info, please Contact us.

I downloaded the Project Plan 365 for Windows application but I don’t know how to install it.
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If you downloaded the Project Plan 365 for Windows application but you don’t know how to install it, please click on the “How to Install Project Plan 365 for Windows” button from the “Thank you for Downloading Project Plan 365 for Windows” page and follow the instruction from our article.

I downloaded the Project Plan 365 for Mac application but I don’t know how to install it.
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If you downloaded the Project Plan 365 for Mac application but you don’t know how to install it, please click on the “How to Install Project Plan 365 for Mac” button from the “Thank you for Downloading Project Plan 365 for Mac” page and follow the instruction from our article.

Why is "Date Range" option greyed out?
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The "Date Range" option is available only for Timeline view.
How can I download the updated app?
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To download the latest version of Project Plan 365 please go to the https://www.projectplan365.com/download/ page - select the Platform and click on Download Project Plan 365 button. You will be redirected to the “Thank you for Downloading the Project Plan 365” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365” page in order to locate the installer.

I downloaded the Project Plan 365 application but I can’t locate the installer.
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The downloading process depends on the browser from which you downloaded our application. Please follow the “Download Instructions” from the “Thank you for downloading Project Plan 365” page in order to locate the installer.
I clicked on the download button but the download hasn’t begun.
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If you clicked on the download button but the download hasn’t begun, please click on the “Click here to try again” link in the “Thank you for Downloading” page.

If I change the 24 hour calendar halfway through the project, does it affect the other tasks timing?
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This will affect the entire project. You can also set only just for some tasks another calendar by going to Task information dialog and in Advanced tab set the desired Calendar. By default, the Calendar is set to None so the task start and finish dates are calculated using the Project Calendar.

Note that these changes will not affect the completed tasks (100% complete) from your project.

How often do you update the software. Is there an additional cost for such updates?
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We put features and enhancements every month so with the purchased subscription you are entitled at free support and upgrades as long as the subscription is active.
How can I split the Timeline view?
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We are sorry but the Timeline view can't be displayed in split view yet.

How to Outdent tasks using a mouse?


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To Outdent a task with the mouse, point to the first letter of the task name. When the pointer changes to a double-headed arrow, then drag left to outdent the task. A vertical line will appear. You can outdent single task corresponding to single row selection  or multiple tasks corresponding to multiple row selection.

How to Indent a task using a mouse?


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To Indent a task with the mouse, point to the first letter of the task name. When the pointer changes to a double-headed arrow, drag right to indent. A vertical line will appear. You can indent a single task corresponding to single row selection  or multiple tasks corresponding to multiple row selection.

Can I format the rows in Real-Time Collaboration?
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In order to format the rows in Real-Time Collaboration, select a task/multiple tasks or a cell/multiple cell, then go to the Format menu – Font option. Another way to access “Font” dialog is to select a task/multiple tasks or a cell/multiple cell, right click on them and from the contextual menu select "Font" option. A dialog will appear from which you can make the desired format changes.

What does the “Help” button inside the “Zoom” dialog do?
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The “Help” button inside the “Zoom” dialog redirects you to the “Zoom” article in our Online Help page.
What does the “Help” button inside the “User Activity” dialog do?
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The “Help” button inside the “User Activity” dialog redirects you to the “User Activity” article in our Online Help page.
What does the “Help” button inside the “Agile Methodology” dialog do?
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The “Help” button inside the “Agile Methodology” dialog redirects you to the “Use Agile In Project Plan 365” article in our Online Help page.
What does the “Help” button inside the “Timescale” dialog do?
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The “Help” button inside the “Timescale” dialog redirects you to the “Timescale” article in our Online Help page.
What does the “Help” button in the Task Information dialog do?
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The “Help” button in the Task Information dialog redirects you to the “Task Information” article in our Online Help page.
What does the “Help” button inside the “More Tables” dialog do?
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The “Help” button inside the “More Tables” dialog redirects you to the “Tables” article in our Online Help page.
What does the “Help” button inside the “Sort” dialog do?
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The “Help” button inside the “Sort” dialog redirects you to the “Sort” article in our Online Help page.
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