To purchase the Standard Subscription from App Store, please follow the steps below:

1. Download and install our latest Project Plan 365 application from Apple Store.
2. Once you open the application a dialog will appear to Sign In or Create an Account.
3. After clicking on Create Account button, select the “Standard” option from the Summary section, type in an email and password or click on any third-party option and click Continue.
4. After Signing Up, a dialog will be displayed that presents you the 14-days trial information.
5. Make sure the “Standard” option is selected from the Summary section and click Start Free Trial button.
6. Insert your Apple ID and password and then click Buy.
7. Confirm the subscription and accept the Subscription Terms.
8. Wait for the confirmation message.
9. Complete or skip the survey and create your first project.

To purchase the Business Subscription from App Store, please follow the steps below:

1. Download and install our latest Project Plan 365 application from Apple Store.
2. Once you open the application a dialog will appear to Sign In or Create an Account.
3. After clicking on Create Account button, select the "Business" option from the Summary section, type in an email and password or click on any third-party option and click Continue.
4. After Signing Up, a dialog will be displayed that presents you the 14-days trial information.
5. Make sure the "Business" option is selected from the Summary section and click Start Free Trial button.
6. Insert your Apple ID and password and then click Buy.
7. Confirm the subscription and accept the Subscription Terms.
8. Wait for the confirmation message.
9. Complete or skip the survey and create your first project.

To purchase the Standard Editor Subscription from App Store, please follow the steps below:

1. Download and install our latest Project Viewer 365application from App Store.
2. Open the application.
3. Once you open the application a dialog will appear to Sign In or Create an Account.
4. After clicking on Create Account button, select the “Standard” option from the Summary section, type in an email and password or click on any third-party option and click Continue.
5. After Signing Up, a dialog will be displayed that presents you the 14-days trial information.
6. Make sure the “Standard” option is selected from the Summary section and click Start Free Trial button.
7. Insert your Apple ID and password.
8. Click the “Buy” button.
9. Click the “OK” button.
10. In the next dialog click the “Continue” button.
11. Click the “OK” button.
12. Wait for the confirmation message.
13. Complete or skip the survey and create your first project.

To purchase the Business Editor Subscription from App Store, please follow the steps below:

1. Download and install our latest Project Viewer 365 application from App Store.
2. Open the application.
3. Once you open the application a dialog will appear to Sign In or Create an Account.
4. After clicking on Create Account button, select the "Business" option from the Summary section, type in an email and password or click on any third-party option and click Continue.
5. After Signing Up, a dialog will be displayed that presents you the 14-days trial information.
6. Make sure the "Business" option is selected from the Summary section and click Start Free Trial button.
7. Insert your Apple ID and password.
8. Click the “Buy” button.
9. Click the “OK” button.
10. In the next dialog click the “Continue” button.
11. Click the “OK” button.
12. Wait for the confirmation message.
13. Complete or skip the survey and create your first project.

What versions of MacOS is Project Viewer 365 compatible with?

Project Viewer 365 is compatible with OS X macOS 11 Big Sur (Apple M1 and Intel), macOS 12 Monterey, macOS 13 Ventura and macOS 14 Sonoma, macOS 15 Sequoia and macOS 26 Tahoe​. Please make sure you have the latest version installed.

What versions of MacOS is Project Plan 365 compatible with?

Project Plan 365 is compatible with OS X macOS 11 Big Sur (Apple M1 and Intel), macOS 12 Monterey, macOS 13 Ventura and macOS 14 Sonoma, macOS 15 Sequoia and macOS 26 Tahoe ​and fully optimized for Apple Silicon. Please make sure you have the latest version installed.

Eix AI is currently available on our Windows and Web platform.

To access the Web Platform please go to the following link: https://online.projectplan365.com/projectviewernow/tViews.aspx

Note: The Create your first project with Erix.AI functionality is available on Windows and Mac platforms.

If you cancelled the Business Trial, you cannot revert back to the trial on your own. Please submit an online ticket with your request at our Support.

How to cancel the Business Trial Subscription and revert to Standard Subscription?

To revert to Standard Subscription after you started the Business trial please go to our Online Portal and in Account page click on Cancel Business Trial button. After that your trial will be reverted to Standard subscription.

To cancel your subscription from App Store please follow the instruction from Apple Support. We have no access to your account and cannot reach them on your behalf.

To cancel your subscription from Microsoft Store please follow the instruction from Microsoft Store. We have no access to your account and cannot reach them on your behalf.

If you started a trial on our website and you don’t want to be charged when it expires, please go in our Online Portal and in Account page click on the Manage Plan button. In the dialog that appears, click on Cancel your free trial button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

You can also cancel Auto-Renewal for the trial period from the Billing page, in the “Subscription Information” section click the Manage Plan button. In the dialog that appears, click on Cancel your free trial button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

Please note that if you don’t cancel your trial before it expires you will be automatically charged for the number of subscriptions you assigned in the trial period. The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

If you purchased a subscription from our website and you want to cancel the Auto-Renewal, go to Project Plan 365 Portal, click the “Billing” tab and in the “Subscription Information” section click the “Manage plan”. In the dialog that appears, click on Cancel your plan button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

Note that if you cancel the Auto-Renewal, you will have to manually renew the subscriptions to avoid service interruption.

To start the Standard Trial, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Standard Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, fill in all the required information and add a valid credit card number then click on the “Start trial” button or click on Google Pay/Apple Pay option and confirm the payment for your 14-day Standard Trial to start. In Account and Billing pages you will see the details about the Standard Trial. After this, you can invite other Team Members to join your organization in Team Members page.

In order to use the Standard Trial features, download and install our latest application from our Download page. Then, each team member needs to Sign In with his email and password inside Project Plan 365 app.

Note: Please know that you won’t be charged during the 14-day free trial. Your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

1. In our app, click on Create Account button - type in an email address and password or select a third-party option – select the payment option – click Start Trial.
2. Return to the app – complete or skip the survey – in the Welcome dialog, click on the Create New Project button.
3. Click on Create with Erix.AI button.
4. In the Erix.AI chat box type in a Project Name – select a Start Date – type in a Description of what the project is for and any other preferences.
5. Click on Generate Project button.
6. Erix.AI will generate a WBS based on your description.
7. If you are not satisfied with the generated WBS, click on No, I want to generate a new one button – add or modify the project details and click Generate Project.
8. If you are satisfied with the generated WBS click on Yes, save this project!
9. Erix.AI will save the project to Drive 365 and open it on Gantt Chart View.

You can create a project from scratch with Erix.AI when first creating an account and starting a trial. After completing the app survey, you will be able to select to create a new project using Erix.AI.