FAQ Project Plan 365

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Is there a feature to prevent editing a file that is open with MS Project?
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We do not have a functionality as this time to prevent editing a file that is open with MS Project.
What is the difference between Project Viewer 365 complete editor and Project Plan 365 ?
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There's no difference between Project Viewer 365 Complete Editor and Project Plan 365 app.​
Is there any difference between the version on your website and the App Store version?
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There's no difference in terms of functionalities and features between Project Plan 365 from our website and the one from App Store.
I can't use the Free Viewer mode without the tool showing me the window to Start the Free Trial.
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When using Free Viewer please make sure you are in Gantt Chart, Resource Sheet or Task Sheet view as only these 3 views are free.
I got this error message when I open the mpp file: MPPFile.Reprocess:MPPFile.process: switch (format) (type=14): Index was outside the bounds of the array. – just say I get the following message when I open the mpp file: MPPFile.Reprocess:MPPFile.process: switch (format) (type=14): Index was outside the bounds of the array.
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​Please download and install the latest application​ from App Store.
There is a WBS numbering issue.
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​Please download and install the latest app from this link: https://www.projectplan365.com/download/​
I want to just export the task sheet, but I don't want to lose the formatting, which does happen when you're in Task Sheet view.
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​Please download and install our latest application from our website.
I have an issue with Resource Usage view
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Please download and install the latest app from the following link: https://www.projectplan365.com/download/
Why my format changes are not saved?
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Please download and install our latest application from the following link: https://www.projectplan365.com/download/​
What is the price for 5 users or per user?
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You can find the cost for Individual/Business Subscription at the following link: https://www.projectplan365.com/purchase/
I've tried to purchase, but got the error: "An error has occurred. Please contact the system administrator"
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Based on the error looks like a temporary issue with Pay Pal service. Please try again in 1 hour.
I'm using MacOS Mojave: 10.14. Gant chart is not displayed with tasks.
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Please download and install our latest application from App Store or from our website.​
What is a project?
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A project is a set of planned activities whose execution aim at accomplishing objectives.
Where should I start when planning a project?
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When planning a project, the following questions must be addressed: what is to be done ( the result is a WBS), when it should be done (Critical Path Analysis), who must do it (resource assignment), how much does it cost ( cost estimation).