FAQ Project Plan 365

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What is Apple Pay payment?
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Apple Pay is a payment service provided by Apple Inc. that allows users to make payments to service providers, users, merchants, billers or third parties using any Payment Instruments accepted through Apple Pay.Note that Face ID, Touch ID or your passcode is required for purchases on your iPhone, Mac or iPad.
What is Google Pay payment?
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Google Pay is a payment solution application which facilitates Google Pay Service. Through Google Pay, you may send payments to service providers, Users, Merchants, Billers or third parties using any Payment Instruments accepted through Google Pay.
How do I update my payment method?
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To edit your payment information, please go Project Plan 365 Portal - “Billing” tab and in the Payment Details section click the “Update Payment Method” button. Either enter a new credit card and click on the “Save card” button or select the Google Pay/Apple Pay option and confirm.
How do I edit my billing information?
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To edit your payment information, please go Project Plan 365 Portal - “Billing” tab and in the Billing Information section click the “Edit Billing Information” button. Edit the fields you want and then click the “Save Billing Information” button.

What payment methods do you accept?
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We accept the following payment methods:

  1. All the major credit cards - Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay.
  2. We accept wire transfer for orders that meet a minimum fee - Feel free to reach out to our Support Team for more info.
  3. We accept Google Pay and Apple Pay payments.
Do you offer any discounted price?
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The discount depends on the number of users you would like to purchase our tool for.

Please contact us for more details.

How do I purchase the Business Subscription directly from the application?
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In order to purchase the Business Subscription directly from our application, follow the steps below:

  1. Sign In in our application with your Business trial account or Business Trial Expired account.
  2. Click on the “Buy” button from the “Business Trial Subscription Expires in… days” bar or go to File menu – Account and click the Purchase button.
  3. You will be redirected to the Payment Page in your default browser.
  4. Fill in all the required information and add a valid credit card number then click on the “Subscribe”
  5. Or click on Google Pay/Apple Pay option and confirm the payment.
How can I purchase a Business subscription?
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In order to purchase the Business Subscription, follow the steps below:

  1. Go to our Purchase page.
  2. Click on the Buy Subscription button that is associated with the Business Subscription.
  3. Sign In with your email and password then fill in all the required information and add a valid credit card number then click on the “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

Another way to purchase the Business Subscription is to go to Project Plan 365 Portal and Sign In with your email and password. In Account page click on the Buy Subscription button and follow the steps described above.

How do I purchase the Standard Subscription directly from the application?
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In order to purchase the Standard Subscription directly from our application, follow the steps below:

  1. Sign In in our application with your Standard Trial account or Standard Trial Expired account.
  2. Click on the Buy button from the Standard Trial Subscription Expires in… days bar or go to File menu – Account and click the Purchase button.
  3. Select the desired quantity and click on the Buy Subscription button associated with the Standard subscription.
  4. You will be redirected to the Payment Page in your default browser.
  5. Fill in all the required information and add a valid credit card number then click on the “Subscribe” button.
  6. Or click on Google Pay/Apple Pay option and confirm the payment.
How do I upgrade to Business Subscription?
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To upgrade to Business Subscription, follow the steps below:

  1. Go to Project Plan 365 Portaland Sign In with your email and password.
  2. In Accountpage click on the Upgrade to Business
  3. Click on the Upgrade to Business Now
  4. You are redirected to the billing page where you can confirm the order.

You can also upgrade to Business Subscription directly from our Project Plan 365 app. Go to File menu – Account – Purchase and click the Upgrade to Business button.

How do I purchase the Standard Subscription?
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In order to purchase the Standard Subscription, go to our Purchase page select the desired quantity and click on the Buy Subscription button that is associated with the Standard SubscriptionSign In with your email and password then fill in all the required information and add a valid credit card number then click on the “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

Another way to purchase the Standard Subscription is to go to Project Plan 365 Portal and Sign In with your email and password. In Account page click the Buy Subscription button and follow the steps described above.

Also, you can purchase the Standard Subscription directly from our Project Plan 365 app. Go to File menu – Account and click the Purchase button.

Where is the Outline Number?
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In order to see the outline number you can either insert the WBS column, go to menu File-Options and in Advanced tab check the Show outline number option or check the “Outline Number” checknox directly from the “Format” menu. The outline number will appear in the Task Name column.

How to show/hide the “View Bar”?
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To show or hide the View Bar, go to the Window menu and select View Bar, or right-click on the View Bar and uncheck the "View Bar" option from the list.

How to create a summary task?
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To create a summary task, indent a task below another task or click the "Insert Summary" button in the Task ribbon, and a new summary task will be inserted with a placeholder name and a new task beneath it; simply rename the summary task and press Enter to confirm.

How to create a subtask?
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To create a subtask, indent a task below another task or click the "Insert Summary " button in the Task ribbon, and a new summary task will be inserted with a placeholder name and the selected tasks will be demoted as subtasks of the newly created summary task.

How to remove the project summary task?
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To remove the Summary task for your project, click on File - Options – Advanced (or File – Info - Project Options -Advanced). Uncheck the "Show project summary task" option and then click OK or uncheck the “Project Summary Task” checkbox from the “Format” menu.

How to total up the duration?
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In order to see the total project duration, please insert the Project Summary Task by going to menu File - Options (or File – Info - Project Options) and in Advanced tab check the Show project summary option or by checking the “Project Summary Task” checkbox from the “Format” menu.

How to show the project summary task?
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To see the Summary task for your project, click on File - Options – Advanced (or File – Info - Project Options -Advanced). Make sure the "Show project summary task" is selected and then click OK or by checking the “Project Summary Task” checkbox from the “Format” menu.

How do I exit the Collaboration mode?
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To exit the collaboration mode, you can close the file by going to menu File – Close, or press on the Exit button.

How can I enter in real-time collaboration mode?
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To enter in Real-Time Collaboration mode, first, you need to Sign In with your email and password inside Project Plan 365 app with an Editor account. Go to the menu Share – Real-Time Collaboration. If your file is not saved in Drive 365 cloud, you will be asked to save the file in Drive 365 and then the mpp file will be opened in Real-Time Collaboration mode. 

Is the "Tell Me What You Want to Do" feature available on both Windows and Mac?
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Yes, the "Tell Me What You Want to Do" feature is available on both Windows and Mac versions of Project Plan 365.
How do I edit my project using the "Tell Me What You Want to Do" feature?
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You can edit various aspects of your project by selecting options from the dropdown list. For instance:
  • Type "Indent” to indent the tasks in your project.
  • Type "Change Working Time" to modify working and non-working days for your project.
  • Type "Link" to create dependencies between tasks.
Can I open dialogs using the "Tell Me What You Want to Do" feature?
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Yes! You can quickly open important dialogs by typing in relevant keywords. For example:
  • Type "Task Information" to open the Task Information dialog, where you can edit task details.
  • Type "Resource Sheet" to quickly access the Resource Sheet view and manage resources.
  • Type "Project Information" to open the Project Information dialog, where you can set start dates, calendars, and other critical project parameters.
What kind of actions can I perform with this feature?
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The "Tell Me What You Want to Do" feature can help you quickly access a variety of actions, such as:

  • Inserting tasks, milestones, or summaries
  • Assigning resources
  • Changing project settings
  • Managing dependencies between tasks, etc.

Essentially, it can locate any feature available within Project Plan 365.

How does the "Tell Me What You Want to Do" feature work?
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To use this feature, simply click inside the "Tell Me What You Want to Do" box and begin typing a keyword that describes the action you want to perform. A dropdown menu will appear with a list of related options, allowing you to select and execute the command instantly.
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