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How many resources can I assign to Business when I am in Business Trial?


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When on Business Trial you can assign as many resources as you want.
When I assign a user to my business, he will receive an email?
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When you assign a user to your business if he has an account he will receive an email to join your Business. If the assigned resource doesn't have an account, the user receives also a link inside the email in order to set the password for his new account.​​
How can I Sign Up to start a business trial?
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You can start a Business Trial by following these steps: 

1. Create an account on our  Online Portal page: https://www.projectplan365.com/ups/Account/SignIn
2. In Account page click on Upgrade to Business button. 
3. Insert the name of your Business and click on Create button.

Can I assign my subscription to someone else?
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You can assign a subscription to a different user only if you have more than one subscription bought. Learn more about how to assign your subscription at: https://www.projectplan365.com/articles/assign-your-subscription/.

Can we assign a role so that a user can edit plan but not delete tasks?
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The Editor has full control over an mpp file. The Collaborator can only edit some columns specified by the Editor. The Viewer can only open and read the file.
Why is the Business edition not supporting the mobile platforms?
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The Business Subscription is available for iOS devices. On Android devices, you can Sign In with your email and password, but the real-time collaboration and the master project and subprojects features are not available at this point.
How do I see when my subscription expires?
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To see when your subscription expires Sign In to our Online Portal: https://www.projectplan365.com/ups/Account/SignIn. The expiration date can be found under the Account menu.
Can I create a new project directly from the Online Portal?
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In order to create a new project from the https://www.projectplan365.com/ups/Account, click on "Projects" button then on "New Project" button. You will be redirected to our https://www.projectplan365.com/projectviewernow/tViews.aspx.

Is it possible to make a renew just for 3 months?
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We provide only annual subscriptions or the perpetual model.
Why can I not edit if I did pay?
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If you have paid from a Store and cannot edit or use the application please follow the activation specific steps for the Store from which you have bought the subscription. If you purchased from our website, please Sign In with your email and password inside the application.
Can I upgrade to the Business Subscription only some of the users from my organization?
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The Upgrade to the Business Subscription can be made for a specific amount of users.
Why has my account reverted to the trial version?
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If you have a paid Individual Subscription and you have started the Business Trial by mistake please follow these steps:1. Go to Online Portal.
2. Sign In with your email and password.
3. If you have files in Drive 365, please save them to your local machine.
4. Then, in Account page, click on Cancel Subscription button.
5. Sign Out and back Sign In inside application with your email and password.
I purchased Complete Editor subscription from Microsoft Store. How can I use this subscription on other platform or device?
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To use your subscription on multiple platforms please follow the steps below:
1. Make sure you downloaded and installed our latest application from Microsoft Store.
2. Open application.
3. Go to menu Help - Subscriptions.
4. Press on Start Complete Editor Subscription.
5. Wait for the confirmation message.
6. If you don’t have a Project 365 account, Sign Up in our Online Portal page: https://www.projectplan365.com/ups/Account/SignUp.
7. Sign In with your email and password inside the application in order to copy the subscription information from Microsoft Store to your Project 365 account.
8. Then, if you want to use the subscription on other device or platform you need to download and install on that device the latest app from this link: https://www.projectplan365.com/download/.
9. Sign In with your email and password inside Project Plan 365 application (look upper right corner for Sign In button).
For more information, please read the following article: https://www.projectplan365.com/articles/microsoft-store-purchase-subscription/.

How can I start a trial?
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Please Sign Up in our Online Portal. Then, download and install our latest application from the link below:

https://www.projectplan365.com/download/

After this, please Sign In with your email and password inside Project Plan 365 app (look upper right corner for Sign In button).

How can I view all my Business projects?
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In order to view all projects from your business, you need to go to our https://www.projectplan365.com/ups/Account and click on the "Projects". You will see the list with all the business projects that were saved in My Projects - Drive 365 folder.

How do I Sign Up if I did not downloaded the product?
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To Sign Up if you did not download any software go to this link and fill in the empty fields then click Sign Up: https://www.projectplan365.com/ups/Account/SignUp?cmd=HPU_TRIAL.

I purchased from App Store and I would like a refund.
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If you have purchased from App Store and need a refund we are sorry to announce you that we have no access to your account in App Store and cannot contact them on your behalf. Please reach out to them to cancel your subscription and get refunded: https://support.apple.com/en-us/HT204084.

I purchased Advanced Viewer subscription from App Store. How can I use this subscription on other platform or device?
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If you have bought your subscription from App Store and want to use it on other platforms please follow the steps below:
1. Make sure you downloaded and installed our latest application from App Store.
2. Open application.
3. Go to menu Help - Subscriptions.
4. Press on Restore Advanced Viewer Subscription.
5. Wait for the confirmation message.
6. If you don’t have a Project Plan 365 account, Sign Up in our Online Portal page: https://www.projectplan365.com/ups/Account/SignUp.
7. Sign In with your email and password inside the application in order to copy the subscription information from App Store to your Project 365 account.
8. Then, if you want to use the subscription on other device or platform you need to download and install on that device the latest app from the following link: https://projectviewercentral.com/download/.
9. Then Sign In with your email and password inside Project Viewer 365 application (look upper right corner for Sign In button).

If you use the Mac platform, please read the following article: https://www.projectplan365.com/articles/apple-store-mac-purchase-subscription/.

If you use the iOS platform, please read the following article: https://www.projectplan365.com/articles/apple-store-ios-purchase-subscription/.

I purchased Advanced Viewer subscription from Microsoft Store. How can I use this subscription on other platform or device?
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To use your subscription on multiple platforms please follow the steps below:
1. Make sure you downloaded and installed our latest application from Microsoft Store.
2. Open application.
3. Go to menu Help - Subscriptions.
4. Press on Start Advanced-Viewer Subscription.
5. Wait for the confirmation message.
6. If you don’t have a Project 365 account, Sign Up in our Online Portal page: https://www.projectplan365.com/ups/Account/SignUp.
7. Sign In with your email and password inside the application in order to copy the subscription information from Microsoft Store to your Project 365 account.
8. Then, if you want to use the subscription on other device or platform you need to download and install on that device the latest app from this link: https://projectviewercentral.com/download/.
9. Sign In with your email and password inside Project Viewer 365 application (look upper right corner for Sign In button).

For more information, please read the following article: https://www.projectplan365.com/articles/microsoft-store-purchase-subscription/.

I renew my subscription from App Store. How can I update my Project 365 account info?
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If you have renewed your subscription and the data has not been updated into the application please follow the steps below:
1. Make sure you downloaded and installed our latest application from App Store.
2. Open application.
3. Go to menu Help - Subscriptions.
4. Press on Restore Complete Editor Subscription.
5. Wait for the confirmation message.
6. Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from App Store to your Project 365 account.

I renew my subscription from Microsoft Store. How can I update my Project 365 account info?
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For the data from your account to be updated after you renew your subscription please follow the steps below:
1. Make sure you downloaded and installed our latest application from Microsoft Store.
2. Open application.
3. Go to menu Help - Subscriptions.
4. Press on Start Complete Editor Subscription.
5. Wait for the confirmation message.
6. Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from Microsoft Store to your Project 365 account.

Where can I see the information about my business subscription?
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To see information regarding your Business Subscription please follow these steps:
1. Go to Online Portal page: https://www.projectplan365.com/ups/Account/SignIn
2. Sign In with your email and password.
3. Go to Account page in order to see the information about your Business subscription.

How can I revert to Business subscription if I canceled the subscription?
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If you canceled your subscription and want to revert to the Business Subscription please follow these steps:
1. Go to Online Portal page: https://www.projectplan365.com/ups/Account/SignIn
2. Sign In with your email and password.
3. In Account page, click on Upgrade to Business button.

I would like to cancel the membership and seeking your support on the refund please.
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If you want a refund please be advised that our sales are final because we offer 30 days of trial version of the fully functional product - see the following link, which is displayed when placing the order: https://www.projectplan365.com/returnpolicy/​.

How to use Project Plan 365 app over different platforms and devices?
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In order to use the full editor on multiple platforms (macOS, iOS, Windows, Android) you should purchase the Individual Subscription from our website or from store. You can purchase the Individual Subscription from the following link: https://www.projectplan365.com/purchase/. Please download and install our latest app from this link:https://www.projectplan365.com/download/. In order to use the UPS subscription, just sign in with your email and password from the Project Plan 365 app (look upper right corner for sign in button).For more information read our online help: https://www.projectplan365.com/onlinehelp.