FAQ Project Plan 365

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What role have the columns named Number1 to Number20?
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The columns "Number1"…"Number20" are designed for customized use. The name shows the data type it accepts.
Project Plan 365 text is not sharp on a 4K display.
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If Project Plan 365 is not sharp on a 4K display please check the default Scaling settings for your display. Make sure that the Scale and layout is set to 100%.​
How do I silent uninstall Project Plan 365 for Windows PC/Server?
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To uninstall silently Project Plan 365 for Windows PC/Server use the command:  msiexec /x ProjectPlan.msi /q.
How can I add the status for a task?
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You can set a “Status” for tasks by creating a Custom Field. To do so, select Insert Column option from the Format menu. Choose one Field name from Text 1-to Text 30. Change the Title to “Status” and click ok.
I have a mpp file created with Microsoft Project and in Project Plan 365 there are some differences . Shouldn't it be compatible?
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​Project Plan 365 aims to be compatible with the latest updates and versions of Microsoft Project. If you open the file in Project Plan 365 and notice differences you need to update the latest version of Microsoft Project.
Is Project Plan 365 compatible with MS Project 2019?
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Project Plan 365 is compatible with MS Project 2019.
Is there a feature to prevent editing a file that is open with MS Project?
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We do not have a functionality as this time to prevent editing a file that is open with MS Project.
What is the difference between Project Viewer 365 complete editor and Project Plan 365 ?
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There's no difference between Project Viewer 365 Complete Editor and Project Plan 365 app.​
Is there any difference between the version on your website and the App Store version?
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There's no difference in terms of functionalities and features between Project Plan 365 from our website and the one from App Store.
I can't use the Free Viewer mode without the tool showing me the window to Start the Free Trial.
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When using Free Viewer please make sure you are in Gantt Chart, Resource Sheet or Task Sheet view as only these 3 views are free.
I got this error message when I open the mpp file: MPPFile.Reprocess:MPPFile.process: switch (format) (type=14): Index was outside the bounds of the array. – just say I get the following message when I open the mpp file: MPPFile.Reprocess:MPPFile.process: switch (format) (type=14): Index was outside the bounds of the array.
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​Please download and install the latest application​ from App Store.
There is a WBS numbering issue.
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​Please download and install the latest app from this link: https://www.projectplan365.com/download/​
I want to just export the task sheet, but I don't want to lose the formatting, which does happen when you're in Task Sheet view.
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​Please download and install our latest application from our website.
I have an issue with Resource Usage view
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Please download and install the latest app from the following link: https://www.projectplan365.com/download/
Why my format changes are not saved?
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Please download and install our latest application from the following link: https://www.projectplan365.com/download/​
What is the price for 5 users or per user?
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You can find the cost for Individual/Business Subscription at the following link: https://www.projectplan365.com/purchase/
I've tried to purchase, but got the error: "An error has occurred. Please contact the system administrator"
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Based on the error looks like a temporary issue with Pay Pal service. Please try again in 1 hour.
I'm using MacOS Mojave: 10.14. Gant chart is not displayed with tasks.
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Please download and install our latest application from App Store or from our website.​
What is a project?
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A project is a set of planned activities whose execution aim at accomplishing objectives.
Where should I start when planning a project?
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When planning a project, the following questions must be addressed: what is to be done ( the result is a WBS), when it should be done (Critical Path Analysis), who must do it (resource assignment), how much does it cost ( cost estimation).