FAQ Project Plan 365

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I purchased a Standard Editorsubscription for iProject Viewer from App Store. How can I use this subscription onotherplatforms or device?
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 If you have bought your Standard Editor Subscription from App Store and want to use it on other devices please make sure you downloaded and installed our latest application from App Store.   
  1. Open iProject Viewer application. 
  2. Go to menu Help – Register – Manage Apple Store Subscriptions.
  3. Press on RestoreStandard Editor Subscription. 
  4. Wait for the confirmation message. 
  5. If you don’t have a Project 365 account, Sign Up in our Online Portal.
  6. Sign In with your email and password inside the application in order to copy the subscription information from App Store to your Project 365 account. 
  7. Then, if you want to use the subscription on other devices or platforms you need to download and install on that device the latest app from our Download page.   
  8. Then Sign In with your email and password inside iProject Viewer application (look upper right corner for Sign In button).   
Note: You can also use the subscription associated on your account in our Project Plan 365 application by downloading it from our Download Project Plan 365 page.
How to activate the Standard Editor subscription for iProject Viewer from App Store?
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To activate the Standard Editor subscription on iOS device please follow the steps below:  
  1. First please check if you are signed in on App Store with the account used to buy the subscription (to find this info, open Settings, Click on iTunes & App Store and on Apple ID check your email address).  
  2. Go inside application and in menu HelpRegister press on the Manage Apple Store Subscription  
  3. Press on the Restore Standard Editor Subscription   
  4. Wait for the confirmation message. 
How do I start trial or purchase the Standard Editor Subscription for iProject Viewer from App Store?
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To purchase the Standard Editor Subscription from App Store, please follow the steps below: 
  1. Download and install our latest iProject Viewer application from App Store. 
  2. Open the application. 
  3. Once you open the application a dialog will appear to start a 30 days free trial. Click on the Start your free 30 days Trial Now button. 
  4. Click on the Start Standard Editor button.
  5. Insert your Apple ID and password. 
  6. Click on the Done button. 
  7. Sign Up to iProject Viewer. Insert your email and password or Sign Up with a third-party account.
Note: If you don’t start a 30 days trial, you can use the application in Free Read-Only mode: 
How to activate the Business Editor Subscription for Project Viewer 365 from App Store?
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To activate your Business Editor subscription from App Store, please follow the steps below:
  1. First, please check if you are Signed In on App Store with the account used to buy the subscription (to find this info, open App Store, click on Store and see what’s on “View My Account").
  2. Also please make sure you have now on MAC the same Region (the same with Region when you purchase the application from store).
  3. Open Project Viewer 365 app.
  4. Go to menu Help – Subscription and click Restore Business Editor Subscription.
  5. Wait for the confirmation message.
How do I start trial or purchase the Business Editor Subscription for Project Viewer 365 from App Store?
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To purchase the Business Editor Subscription from App Store, please follow the steps below: 

  1. Download and install our latest Project Viewer 365 application from App Store
  2. Open the application. 
  3. Once you open the application a dialog will appear to start a 30 days free trial. Click on the Start your free 30 days Trial Now button. 
  4. A dialog will be displayed that presents you the Project Viewer 365 Subscription Plans.
  5. Click the “Start Business Editor Subscription” button. 
  6. Insert your Apple ID and password
  7. Click the “Buy” button. 
  8. Click the “OK” button.
  9. In the next dialog click the “Continue” button.
  10. Click the “OK” button. 
  11. Sign Up to Project Plan 365 Portal. Insert your email and password or Sign Up with a third-party account.
  12. Insert the Business NamePhone Number, and select the Business Size, Country,Team and click on the Create Your Team button. 
  13. In the next dialog, you can invite other team members into your organization. 
Why do I have a strange email associated with my Project Viewer 365 account?
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The reason why that strange email address appears is because you set your email address to be hidden when signing in with Apple.Please check the Hide My Email for Sign In with Apple article for more info.
How to activate the Standard Editor Subscription for Project Viewer 365 from App Store?
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To activate the Standard Editor Subscription from App Store follow the steps below:
  1. First please check if you are Signed In on App Store with the account used to buy the subscription (to find this info, open App Store, click on Store and see what’s on “View My Account”).

  2. Also please make sure you have now on Mac the same Region (the same with Region when you purchase the application from store).

  3. Open Project Viewer 365 app.

  4. Go to menu Help – Subscriptions and click the Restore Standard Editor Subscription button.

  5. Wait for the confirmation message.
How do I start trial or purchase the Standard Editor Subscription for Project Viewer 365 from App Store?
Question Link
Answer
To purchase the Standard Editor Subscription from App Store, please follow the steps below: 
  1. Download and install our latest Project Viewer 365application from App Store
  2. Open the application. 
  3. Once you open the application a dialog will appear to start a 30 days free trial. Click on the Start your free 30 days Trial Now button. 
  4. A dialog will be displayed that presents you the Project Plan 365Subscription Plans.
  5. Click the “Start Standard Editor Subscription” button.
  6. Insert your Apple ID and password
  7. Click the “Buy” button. 
  8. Click the “Continue” button
  9. In the next dialog click the “OK” button. 
  10. Click the “OK”button. 
  11. Sign Up to Project Plan 365 Portal. Insert your email and password or Sign Up with a third-party account.
  12. Insert the Business NamePhone Number, and select the Business Size, Country,Team and click on the Create Your Team button. 
  13. In the next dialog, you can invite other team members into your organization. 
On what platform is the Portfolio Info functionality available?
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The Portfolio Info functionality is currently available only on Windows, Mac and iOS platforms.

On what platforms is Enterprise Team Planner view available?
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The Enterprise Team Planner view is available on Project Plan 365 for Windows and Mac.

On what platforms is Team Member Planner dialog available?
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The Team Member Planner dialog is available on Project Plan 365 for Windows and Mac.

On what platform is the Work Schedule Calendar functionality available?
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The Work Schedule Calendar functionality is currently available on the Windows and Mac platforms.

Where can I find the "Status" table?
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The Status Table can be found in the Project menu - Table – More tables option. Please note that the Status table is currently only available for Project Plan 365 for Mac, Windows and iOS apps.

I can’t find the Project Status report in the Report menu.
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 If the Project Status Report isn’t available in the Project Plan 365 application, please make sure you have the latest version of the application installed on your device: Download
Can I customize the Project Status Report?
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Can I customize the Project Status Report?
What does the Project Status Report do?
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The Project Status Report helps you view the current status of your project. It is a summary of how your project is progressing.
What does the “Help” button inside the “Project Goals” dialog do?
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The “Help” button inside the “Project Goals” dialog redirects to the “Project Goals” article in our Online Help page.
How can I add a Project Goal with the “costs less than” criteria?
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To add a Project Goal with the “ends before” criteria, go to menu File – Info/Status – Project Goals (or menu Project – Project Goals). In the Success Name field type in the name of the goal, from the Task field select the task you want to set the goal for, from the Criteria field select the “costs less than” criteria and in the Value field, type the desired value for the cost. The status of the success criteria will be automatically populated right after all fields are set. Click Ok to save the changes.
How can I add a Project Goal with the “costs less than” criteria?
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How can I add a Project Goal with the “costs less than” criteria?
Is the “Project Goals” functionality available for the projects stored in all cloud locations or only for those stored on the local device?
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The “Project Goals” functionality is available for all projects, stored anywhere, regardless of their location.
What subscription type do I need to be able to use the Project Goals functionality?
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The Project Goals functionality is available for both Standard and Business Subscriptions.
What types of goals can I set for my tasks?
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At this point, in our app, you can add 2 types of Project Goals:
  • Ends before – which allows you to set a goal for a task for a specific date selected from the Value field.
  • Costs less than – which allows you to set a goal for a task by typing in a number for cost in the Value field.
How can I see the status of all the tasks in my project?
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To see the status of all the tasks in your project, go to menu Project – Tables – More Tables, select the Status table and click Apply.
How can I know if my goal has passed or not?
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To know if your goal has passed or not, go to menu File – Info/Status – Project Goals (or menu Project – Project Goals). In the Status field, if the icon is a green check  it means that the task goal passed, if the the icon is a red exclamation mark it means that the task goal has not passed.
What does the Project Goals functionality do?
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The Project Goals functionality allows you to define a goal for a task that takes into account the max cost/duration of a task and displays whether this criteria is passed or not.
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