FAQ Project Plan 365

Where is the registration key?


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Sign in with your email/password from the project plan 365 app(look upper right corner for sign in button)
For more information read our online help:
https://www.projectplan365.com/onlinehelp
https://www.projectplan365.com/onlinehelp/sign-in-to-project-plan-365/

Please send me a quote for Project Plan 365 so it can be installed on a Mac
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On our website or in App Store we offer the Individual Subscription model at $129.99 USD/user/year and with one simple Sign In you can use our product on multiple devices and multiple platforms.

I want to know if there were any discount to an individual subscription.


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Thank you for your interest in our product!

We are sorry but, for individuals, we don’t have a discount at this time. Also, I think our rate is more convenient than other alternative apps.

With this subscription you can edit your files on any platform, just by signing in inside application.

I'm looking to purchase 5 licences for Project Plan 365, could you please give me prices and if you have package deal?


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The price for Individual Subscription is $129.99 per user per year. The total cost for 5 users is $649.95.
The price for Business Subscription is $199.99 per user per year. The total cost for 5 users is $999.95.
You can purchase the licenses from the link below:
https://www.projectplan365.com/purchase/

What is the price for 5 users or per user?


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The price for Individual Subscription is $129.99 per user per year. The total cost for 5 users is $649.95.
The price for Business Subscription is $199.99 per user per year. The total cost for 5 users is $999.95.

I am always logged in and when I make formatting changes they are not saved. Also some icons in the various tabs are not lit up.
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Please download and install our latest application from the link below:
https://www.projectplan365.com/download/

How can I cancel my trial on Project Plan 365?


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If you downloaded the trial version from App / iTune Store then Apple store will bill you automatically after 30 days.
You need to make sure you cancel your subscription before 30 days. We have no access to your account and cannot reach them on your behalf.
In Windows Store - they will ask you to confirm that you agree with purchase so you can say No.
And with the account created on our website - we do nothing - the only thing it’s that once the trial expires you will not be able to use it until you purchase it.

How to set the holidays and weekends as nonworking days?
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In order to know how to use the calendars and set holidays and nonworking days, please read the training article below:
https://www.projectplan365.com/training/lesson-4-define-calendars/

Also you can watch a video about using calendars here:
https://www.youtube.com/watch?v=Uubd52OOL2U

For more information, please read our training lessons or online help articles.
https://www.projectplan365.com/training/
https://www.projectplan365.com/onlinehelp/

I renew my subscription from Microsoft Store. How can I update my Project 365 account info?
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Please make sure you downloaded and installed our latest application from Microsoft Store.
Open application
Go to menu Help->Subscriptions
Press on Start Complete Editor Subscription
Wait confirmation message
Sign In with your Project 365 email and password inside application in order to transfer the subscription information from Microsoft Store to your Project 365 account.

I renew my subscription from App Store. How can I update my Project 365 account info?
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Please make sure you downloaded and installed our latest application from App Store.
Open application
Go to menu Help->Subscriptions
Press on Restore Complete Editor Subscription
Wait confirmation message
Sign In with your Project 365 email and password inside application in order to transfer the subscription information from App Store to your Project 365 account.