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All FAQs
How do I add a predecessor?
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To add predecessors to tasks, go to Gantt Chart view and in Predecessors field insert the Task IDs.
How do I change the constraint to a task?
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To change the constraint to a task, select the given task and click on Task - Task Information - Advanced. Constraint information is in the Constraint type and Constraint date boxes. Change the Constraint Type and click on the Ok button.
How do I change all the constraint types to as soon as possible?
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We are sorry, but at this point, you cannot change all the constraint types at once.
What language does Erix know?
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English is Erix's native language.
How do I remove Erix chat?
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We are sorry, but at this point, the Erix Chat cannot be removed.
How can I change the duration from days to weeks?
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To change the duration unit, go to menu File - Options - Advanced tab and on "Duration is entered in" field select the desired unit and press on the OK button.
How do I put out a current date line?
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In order to apply a line for the current date, go to Gantt Chart view and go to menu Format - Gridlines and select the Current Date.  Set the color and the line type and click on the OK button.
Can I use the Dashboard functionality on the web application? 
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On the web application, you can only open an existing Dashboard file, but you cannot create a dashboard file.
How Set Baseline works in a MPP file?
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To set baseline start/duration/finish first set them in the Entry table and then use set baseline option under menu Project - Set Baseline.

How do I create a master project file?
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To create a master project with subprojects first you need to make sure that you purchased the Business Subscription from our website.
Go to menu Project - Subproject -  Drive 365 or Computer. Select the desired mpp file and click Open.

Why is the Late Start Date field different to the Start Date field?


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The Late Start Date field represents the latest date an activity can start without affecting the planned project finish date. The Start Date field shows the date when a task is scheduled to begin.

How to spell check the full project at the same time?
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We are sorry, but you cannot spell-check the full project at the same time. You can use the spell-check feature for each task.
How do I chek the project cost?
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In order to check the project cost, please go to menu Project - Project Information and click on the Statistics button.
How to change the early start date?
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We are sorry, but the Early Start Date field is read-only at this point.
How do I change the paper size in PDF format?
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To change the paper size when you want to print or to export to PDF, go to menu File - Print - Page Setup and select another Paper Size.
How do I see a progress chart?
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You can see a progress chart creating a custom report or a visual report by going to menu Report - Custom Reports - New.
Does the question mark in the Duration box have any meaning?
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The default duration for new tasks has a question mark (1d?). The question mark indicates that the duration is an estimate. Add a question mark to any duration estimate. Remove the question mark to indicate a committed duration.

How do I access the customer service?
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Please submit a ticket to our Support Team:https://www.projectplan365.com/feedback/index.
Why the weekend days are black now?
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In order to change the color for weekend days or non-working days, please double click on the Timescale bar in Gantt Chart view. Go to Non-working time tab and on Color section select a new color and press Ok.
I want to do page set up but they are telling me the from date must be before to date.
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Please make sure that the FROM date is before the TO date.
Can I experience collaborative mode during the trial period?
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In order to evaluate the real-time collaboration feature, please start a 30 days Business Trial on our Project Plan 365 Portal: https://www.projectplan365.com/ups/Account/SignUp. Then, Sign In with your email and password inside the Project Plan 365 app and open a file previously saved in My Projects - Drive 365 cloud service. Then, enable the Collaboration by going to menu Team – Collaborate.
Where to enter the license key?
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To enter the license key, go to menu Help - Register. Insert the license key and click on the Register button. Please note that if you purchased the Standard or Business Subscription for Project Plan 365 app, you don't need a license key, just Sign In with your email and password inside Project Plan 365 app.
How can I edit the task?
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You can edit mpp files using our editor tool Project Plan 365: https://www.projectplan365.com/download/.
How to flag a task?
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To flag a task you can insert a custom field of type Flag. Go to menu Format - Insert Column. Select a field from Flag1-20 insert a Title and click on the Ok button.
How to change the marked status to yes?
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We are sorry, but the Marked task field is not editable at this point. As a workaround, you can insert a column of type Flag in your project.
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