FAQ Project Plan 365

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How can I change the bar color for multiple individual tasks at the same time?
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We are sorry but changing the bar color for multiple individual tasks at the same time, isn’t possible in our application at this point.
On what clouds can I save my projects?
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Our application supports saving your .MPP files in the following clouds locations: Drive 365, Google Drive, Dropbox, OneDrive, Project Online/Server, SharePoint, Box, Basecamp.
How can I purchase additional subscriptions?
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In order to purchase more subscriptions, you need to Sign In in our Portal Page, go to the Account tab and click on the “Buy more subscriptions” button. Insert the Credit Card info and Billing info and click on the “Place order” button.
After that, the subscriptions can be assigned to the team members. For more information about how to assign the purchased subscriptions, you can check our Manage Team members online help article.
How do I set days to specific working times?
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To change the working times in your calendar, please go to the menu Project menu - Change Working Time. In the Work Weeks tab, click on the Details button and for each working day, set the working hours. For the specific working times to be applied to your project, don’t forget to go to menu File – Options – Schedule tab and change the “Default start time” and “Default end time” values, as well as “Hours per day” and “Hours per week” values to match the set working times. 

Why aren’t the “Top” and “Bottom” bar text options available on Mac?


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Please make sure you have our latest version of the application installed on your device: Download Project Plan 365

How do I indicate the time actually spent on the tasks for resources?
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To see the actual work performed for a task, you can add the Actual Work field. In the Gantt Chart View, select any field and go to FormatInsert Column. From the Field Name dropdown list select Actual Work.
How can I know the "Planned Percentage Complete" of my project?
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Unfortunately, we don’t have a way to do this in Project Plan 365 because we don’t support formulas.
I can't find the Resource Form view in my Mac application.
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We are sorry but the Resource Form view isn't available in our Mac application at this moment.
Can't find the Task Form view in the Mac application.
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We are sorry but the Task Form view isn't available in our Mac application at this moment.
I have the Business feature but the Resource Leveling functionality is missing.
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If the Resource Leveling functionality isn't available in the Project Plan 365 application, please make sure you have the latest version of the application installed on your device: Download
How can I customize the S-Curve report?
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We are sorry but the S-Curve Report can't be customized at this point.
How often is the Project Plan 365 application updated?
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How often is the Project Plan 365 application updated?
How can I show only the critical tasks in the Network Diagram view?
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How can I show only the critical tasks in the Network Diagram view?
How can I identify the critical tasks in the Network Diagram view?
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How can I identify the critical tasks in the Network Diagram view?
How can I display "Late Start" and "Late Finish" dates in the Network Diagram view?
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We are sorry but the Network Diagram is view-only and displaying "Late Start" and 'Late Finish" dates to the task boxes is not possible at this point.
Why isn't the total cost of a summary task updated when using custom fields?
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The Custom fields of Cost type do not automatically calculate the total sum of subtasks of a Summary Task.The only field that works with this formula is the Cost field.Custom Cost fields are used to add custom currency data to an individual task information and does not use the same formula as the Cost field that automatically calculates Summary Tasks value.
How can I create a report only with the columns I need?
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To create a report only with the desired columns, go to menu Project - Report - Custom - New. From the "All Columns" section, select the desired fields and move them in the "Report Columns" section. Press "Save" for the changes to apply.
Does Project Viewer 365 work on Windows 11?
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Our Project Viewer 365 application works and can be installed on Windows 11.
Does Project Plan 365 work on Windows 11?
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Our Project Plan 365 application works and can be installed on Windows 11.
Why don't I have the option to save .MPP files with a password in the Project Plan 365 application?
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If the Save Password Protected .MPP Files functionality isn't available in the Project Plan 365 application, please make sure you have the latest version of the application installed on your device: Download
Why isn't the "Protect Plan" option available in Project menu?
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If the Protect Plan option isn’t available in Project menu, please make sure you have the latest version of the application installed on your device: Download
Why can I only change the quantity of subscriptions to 2?
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The reason you are able to change the quantity of subscriptions only to 2 is because you cannot choose a quantity less than the number of assigned Editor roles in your team. To change the roles of your team members please read the Manage Team funk article.
Why can’t I change the quantity for subscriptions?
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There are two possibilities:

           
1. You purchased only one subscription. If you purchased only one subscription, the Change Quantity button isn’t available in Billing tab. If you want to purchase more subscriptions, please read the Purchase Standard Subscription or Purchase Business Subscription funk article.

            2. You canceled the automatic renewal for your subscription. If you want to purchase more subscriptions, please read the Purchase Standard Subscription or Purchase Business Subscription funk article.

What does the “Change Quantity” functionality do?
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The “Change Quantity” functionality allows you to change the number of subscriptions to a smaller or bigger quantity, depending on the number of assigned Editor roles in the team.
What happens if I added multiple team members with Editor role while in trial?
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If you add multiple team members with Editor role while you are in trial your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.

Please know that the subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

If you want to reduce the number of assigned subscriptions, please check our Change Quantity Online Help Article.

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