FAQ Project Plan 365

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I cannot print the Gantt Chart on Windows.
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Our print implementation uses WMI service in order to allow timescale customization from within print dialog. In this case WMI is not accessible (service not enabled or access not permitted) or one of the printers is not properly supported via WMI.
How do I print to PDF onto A0 or A1 paper size on Mac?
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If you don’t have A0 or A1 you can create a new one (got to Print dialog and click on paper size combobox and ‘Manage Custom Sizes’) – it will be then saved.
Is it possible to change the date format on the web application?
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You can change the date format in our Web application, but is dependent to app language: If the language is set to English you can choose from American date formats (where the month comes first). If the language is set to French, let’s say, you can choose between “European” date formats.
Where I can find the “Go to” option?
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The “Go To” command selects the task or resource whose task ID or resource ID you specify, or scrolls the Gantt view to the date you specify. You can find the “Go to” option in the “Project” menu.
In which views is Date box enabled?
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The Date box is available for the Calendar view and for the views that use a timescale.
How to make months visible on the top of the Gantt Chart?
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To make months visible in the Timescale go to Format - Timescale - Middle Tier Formating and set the Units to "months".
How to print the Timeline view?
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To print the Timeline view, open the application and select the Timeline view, go to menu File->Print dialog.
How can I print a Calendar view with only a set of information?
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The Calendar view can use any of the task filters to display only the tasks you want to see. To apply filters click on Project - Filter .
What system requirements does my Android Phone need for Project Viewer to work?
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​The minimum Android version for Project Viewer 365 is : 5.0.
How do I install Project Viewer on my Android Phone?
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To install Project Viewer on your Android Phone use your Google account to purchase gProjectViewer app and download it from Google Play Store. Accept the permissions required by the application. After downloading, gProjectViewer is automatically installed, and the application icon appear in the menu.​​
How do I uninstall Project Viewer from my Phone? I have an Android operating system.
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To uninstall Project Viewer 365 from you Android Phone  go to your device's Settings menu Apps or Application manager. Select gProjectViewer app and touch Uninstall button.​
How do I uninstall Project Viewer from my Tablet? I have an Android operating system.
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To uninstall Project Viewer 365 from your Android Tablet go to your device's Settings menu Apps or Application manager. Select gProjectViewer app and touch Uninstall button.​
What system requirements does my iPad need for Project Viewer to work?
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T​he minimum system requirements for Project Viewer 365 on iPad is version 7.1.
How do i install Project Viewer on my iPad?
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To install Project Viewer on iPad you need to use an Apple ID to purchase iProject Viewer app and download it. If you don't have an Apple ID, you can create one in App Store. After downloading, iProject Viewer is automatically installed in the /Applications folder, and the application icon appear in Launchpad.​Besides the iProject Viewer app, you can additionally buy the MPP+ in-app purchase that brings you enhanced functionality suchs as: Calendar, Network Diagram, Task Usage and Resource Usage views, reports, more tables, filters and sorting criteria.​
How do I uninstall Project Viewer from my iPad?
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To uninstall Project Viewer 365 from iPad hold down the app’s icon in Launchpad until the iProject Viewer icon start to jiggle, and then click the app’s delete button (x) to uninstall the app. If you don‘t see a delete button, you can‘t uninstall the app. You can reinstall the app by viewing the App Store Purchases list and clicking the Install button for the app.​
How do I install Project Viewer on my iPhone?
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To install Project Viewer 365 on your iPhone you need to use an Apple ID to purchase iProject Viewer app and download it. If you don't have an Apple ID, you can create one in App Store.After downloading, iProject Viewer is automatically installed in the /Applications folder, and the application icon appear in Launchpad.​Besides the iProject Viewer app, you can additionally buy the MPP+ in-app purchase that brings you enhanced functionality.​
How do I uninstall Project Viewer from my iPhone?
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To uninstall Project Viewer 365 from your iPhone hold down the app’s icon in Launchpad until the iProject Viewer icon start to jiggle, and then click the app’s delete button (x) to uninstall the app. If you don‘t see a delete button, you can‘t uninstall the app. You can reinstall the app by viewing the App Store Purchases list and clicking the Install button for the app.​
How do I uninstall Project Viewer from my Mac ?
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To uninstall Project Viewer 365 for Mac select the app icon from the /Applications folder, right click on it and from the contextual menu select Move to Trash.
How do I customize the installation process for Project Viewer on Windows?
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​To custom install Project Viewer 365 on Windows follow these steps:
1. Log on to your computer with administrative rights.
2. In Windows Explorer locate the Housatonic Project Viewer MSI install program.
3. Run ProjectViewer.msi and follow the onscreen instruction. 4. Select Custom on install type dialog, and then choose what clouds features to be installed.
5. Click Finish to end the installation Process.
How do I uninstall Project Viewer for Windows?
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To uninstall Project Viewer 365 for Windows open Start - Control Panel - Add Remove Programs. Select Project Viewer 365, then Remove.​​
How do I install Project Viewer on my Windows Phone?
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In order to install mProjectViewer for Windows Phone you need to perform the following steps:
1. Log on to the Microsoft Store.
2. Download the mProjectViewer application.
3. The mProjectViewer application is installed automatically.
4. You will find the icon of the mProjectViewer in the Applications list.
Note: The minimum Windows version is Windows Phone 8.
How do I uninstall Project Viewer for Windows Phone?
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To uninstall Project Viewer 365 for Windows Phone go to your device's Settings menu  Apps or Application manager. Select mProjectViewer app and touch Uninstall button.​​
How do I uninstall Project Viewer on my Windows Tablet?
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To uninstall Project Viewer 365 for Windows Tablet go to your device's Settings menu Apps or Application manager. Select Project Viewer app and touch Uninstall button.​
How do I uninstall Project Plan 365 for Windows Web/Server?
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To uninstall Project Plan 365 for Windows Web/Server open Start - Control Panel - Add Remove Programs. Select Project Plan 365 for Web then Remove.​
Is Project Plan compatible with Windows 7?
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Project Plan 365 is compatible with Windows 7, Windows 8, Windows 2008+ server and Windows 10. Please make sure you have the latest version installed.