FAQ Project Plan 365

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What is Custom reports?
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Custom reports are reports that provide information based on users settings.
What is Cost reports?
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Cost reports provide information regarding the costs of the project.
What is Overview reports?
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Overview reports display information regarding the entire Project duration.
What is CO-TERM info?
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CO-term info refers to general and special arrangements, specifications and standards that form an integral part of an agreement or contract.
What is Resource rate per hour?
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A resource rate per hour is a fee for the work type resources.
What is Project cost?
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Project cost is a cost required to procure all the needed products, services and resources to deliver the project successfully.
What is Project Budget?
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Project budget is a financial and personnel disposal limits that are needed for the project implementation.
What is Custom calendar?
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A custom calendar is a calendar in which you can define unique or specific exceptions for working time and non-working time for your project.
What is Constrains dates?
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Constraint date are a functionality that forces a task to start or finish by a certain date.
What is App store?
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App store is an online portal through which software programs are made available for procurement and download.
What is restore subscription?
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Restore subscription is a service that allows the user to use the purchased product on other platforms without being charged.
How do I decrease the required quantity on renewal?
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Please Sign In with your email and password in our Online Portal page.

Then, go to Team page and assign the read-only role for the necessary team-members. After that, click on the Renew Subscriptions button in My Account page.

How do I access Page Setup for reports on Mac?
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You can access only the Print dialog where you can adjust the Page Orientation and Paper Size.

To do this, you need to select the desired report and then press “Select”. Then, the Print dialog will appear where you can make the adjustment. You can then press the “Print” or “Save as PDF” options.

How do I delete my account?
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To delete your account, please contact our Support Team.
Where is the Sign Out button inside the application?
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In order to Sign Out from the application, go to menu File-Account and click on the Sign Out button. Another way is to click on the dropdown arrow near your email address in the top right corner, then click Sign Out.

I can't click on current date field.


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The "Current Date" field in the Project Information dialog isn't editable.

How to change the height of the legend?
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In order to change the height of the legend, go to the File menu - Print - Page Setup dialog. Click on "Legend" tab and from "Width" select the desired value and press "OK".
I notice that you update the project planning software fairly often. Will I get an email when the latest version is live?
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We do a big press release with emails once a year but for the major releases. For the small ones you can go to the What’s New section of the site anytime you want.
How do I split the costs for a task per months?
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You can create subtasks with Phases 1, 2, 3..12. For each Phase/month you can assign the costs.
I cannot find all the features in the menu on the Mac application.
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Please make sure you downloaded and installed our latest version from the following link: Download.
Why did the time settings not change automatically even though I changed it from the Options dialog?
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The “Default End/Start” times are used when the user does not set a time for the dates he writes in “Finish/Start” fields.

Related to the fact that you have to change the values also in “Change working time”, this is also advised in Microsoft Project. This is encouraged because even though the settings are not equivalent, the values from default end time and project calendar end times should be the same to avoid confusions.

How do I change the start date for Task 0?
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We are sorry but the Start and Finish fields for the task with ID 0 aren't editable in grid. If you want to edit the Start date of your project, you can use the Move Project option. For more information about the Move Project functionality, please read the Move Project article.
Why I cannot open a .MPP file from Project Online?
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Most likely, the issue is caused because the URL includes the entire path to your .MPP file. Please make sure the link looks like this: {sharepoint_url}/sites/pwa. For example: https://name.sharepoint.com/sites/pwa

How do I import the project into Primavera P6?
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You can export the project as XML file by going to menu File-Export-Export to XML and then import it in Primavera P6.
How do I change the color of the text inside the Gantt bars?
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To change the color of the text inside the Gantt bars, please go to menu Format – Text Styles and select Bar Text Inside then make the desired changes and click OK.
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