FAQ Project Plan 365

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Why is a payment method required to start the Business free trial in Project Viewer 365 for Microsoft Store?
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A payment method is required to activate the trial and enable the subscription system.

You will not be charged during the trial period.

If you cancel before the trial ends, no charge will be applied. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

Will I be able to use the Project Viewer 365 from Microsoft Store application after the trial expires?
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After the trial expires, you cannot use the application without an active Standard or Business Subscription. To continue using the app features, please place an order from our Purchase page.
What happens if I create an account for Project Viewer 365 but don't start a trial?
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If you create an account for Project Viewer 365 but don't start a trial, your account will be inactive. In order to use the application, you need to start a Standard Trial or a Business Trial.

Note: If you do not start a trial after signing up, you will receive an email reminder from us to activate your account. Simply click on the Activate Account button from the email, select the desired payment method and click the Start Trial button.

How can I cancel my Standard trial for Project Viewer 365 from Microsoft Store?
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To cancel the Standard trial for Project Viewer 365 from Microsoft Store, please go in our Online Portal and in Account page click on the Manage Plan button. In the dialog that appears, click on Cancel your free trial button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

You can also cancel Auto-Renewal for the trial period from the Billing page, in the “Subscription Information” section click the Manage Plan button. In the dialog that appears, click on Cancel your free trial button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

Please note that if you don’t cancel your trial before it expires you will be automatically charged for the number of subscriptions you assigned in the trial period. The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How do I start the 14-day free Standard trial in Project Viewer 365 for Microsoft Store?
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To start a Standard trial for Project Viewer 365 from Microsoft Store, please follow the steps below:
  1. Download and install our latest Project Viewer 365 application from Microsoft Store.
  2. Open the application.
  3. When the application starts, a dialog will appear asking you to Sign In or Create an Account.
  4. Click Create Account, then select the Standard subscription option from the Summary Enter your email address and password, or choose one of the available third-party sign-up options, and click Continue.
  5. After signing up, a dialog displaying the 14-day trial information will appear.
  6. Make sure the Standard option is selected in the Summary section, then click Start Free Trial.
  7. You will be redirected to a browser page where you must enter the required billing information. Add a valid credit card number or choose Google Pay or Apple Pay, then click Start Trial to activate your 14-day Standard trial.
  8. Return to the Project Viewer 365 for Microsoft Store application and enjoy using the Standard trial.

Why is a payment method required to start the Standard free trial in Project Viewer 365 for Microsoft Store?
Question Link
Answer

A payment method is required to activate the trial and enable the subscription system.

You will not be charged during the trial period.

If you cancel before the trial ends, no charge will be applied. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

How many days is available the trial for Project Viewer 365 from Microsoft Store?
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The trial period is 14 days.
Do I need to start a trial to use Project Viewer 365 from Microsoft Store?
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Yes. You must start a trial before using the Microsoft Store version of Project Viewer 365. Anonymous usage is not supported.
How to Install Project Viewer 365 for Mac without Erix chatbot?
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For 2025 version or older, to install Project Viewer 365 for Mac without Erix chatbot use the command: sudo launchctl setenv Hous_ErixEnabled No && sudo installer -pkg " ProjectViewer_365_Mac_v.pkg" -target /.

For 2026 version or newer, to silently install Project Viewer 365 for Mac with Erix disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh ErixEnabled false.

How to Install Project Viewer 365 for Mac without any cloud integration?
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For 2025 version or older, to install Project Viewer 365 for Mac without any cloud integration use the command: sudo launchctl setenv Hous_Clouds "None" && sudo installer -pkg "ProjectViewer_365_Mac_v.pkg" -target /.

For 2026 version or newer, to install Project Viewer 365 for Mac without any cloud integration use the command: sudo installer -pkg ProjectViewer_365_Mac_26.5.1290.pkg -target / && pv365-config.sh CloudGoogleDriveEnabled false CloudUrlEnabled false CloudBoxEnabled false CloudDrive365Enabled false CloudDropboxEnabled false CloudICloudEnabled false CloudOneDriveEnabled false CloudProjectServerEnabled false CloudSharePointEnabled false.

How to install Project Viewer 365 for Mac with Drive 365 cloud disabled and Erix disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with Drive 365 cloud disabled and Erix disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudDrive365Enabled false ErixEnabled false.
How to install Project Viewer 365 for Mac with SharePoint cloud disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with SharePoint cloud disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudSharePointEnabled false.
How to install Project Viewer 365 for Mac with Project Server cloud disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with Project Server cloud disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudProjectServerEnabled false.
How to install Project Viewer 365 for Mac with OneDrive cloud disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with OneDrive cloud disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudOneDriveEnabled false.
How to install Project Viewer 365 for Mac with iCloud disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with iCloud disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudICloudEnabled false.
How to install Project Viewer 365 for Mac with Dropbox cloud disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with Dropbox cloud disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudDropboxEnabled false.
How to install Project Viewer 365 for Mac with Drive 365 cloud disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with Drive 365 cloud disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudDrive365Enabled false.
How to install Project Viewer 365 for Mac with Box cloud disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with Box cloud disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudBoxEnabled false.
How to install Project Viewer 365 for Mac with URL cloud disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with URL cloud disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudUrlEnabled false.
How to install Project Viewer 365 for Mac with Google Drive cloud disabled?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with Google Drive cloud disabled use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh CloudGoogleDriveEnabled false.
How to install Project Viewer 365 for Mac with a ProductKey?
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For 2026 version or newer, to silently install Project Viewer 365 for Mac with a ProductKey use the command: sudo installer -pkg ProjectViewer_365_Mac_v.pkg -target / && pv365-config.sh ProductKey your_key.
What platforms is the Time Entries functionality available on?
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The Time Entries functionality is available in our Online Portal.
Who can manage Activities, Categories, and Custom Fields?
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Only Admin users can manage Activities, Categories, and Custom Fields from the Configurations section.
Can I delete an activity, category or custom field?
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You can delete an activity, category or custom field by going to the Online Portal, go to Time Entries page – Configurations – click on Activities/Categories/Custom Fields – for the desired option in the table click on the Delete icon.
How to show a custom field in the time entries table?
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To show a custom field in the time entries table, in the Online Portal, go to Time Entries page, go to Team Entries – Settings – in the Group section from the Show list check the fields you want to be shown in both the My Entries and Team Entries tables.
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