Subscriptions will automatically renew if the Auto-Renewal is enabled.

If the Auto-Renewal is disabled, you can manually renew the Standard subscription directly from our Project Plan 365 application by going to menu File – Account – Purchase and click the Renew Subscriptions button. You will be redirected to your default browser. Click on the View details button and select the number of subscriptions that you want to renew, enter a valid credit card and click on “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

A pop-up dialog will appear. Select the number of subscriptions that you want to renew, edit the billing info, then click the Place Order button. For more information, read the Renew Standard Subscription online help article.

Subscriptions will automatically renew if the Auto-Renewal is enabled. You can cancel your subscription by accessing the “Billing” tab in Project Plan 365 Portal.

If the Auto-Renewal is disabled, you can manually renew the subscriptions. To renew the Standard Subscription, go to our Project Plan 365 Portal and Sign In with your Owner account. In Account page click the Renew Subscriptions button. Click on the View details button and select the number of subscriptions that you want to renew, enter a valid credit card and click on “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

You can also renew the Standard Subscription directly from our Project Plan 365 app. Go to File menu – Account – Purchase and click the Renew Subscriptions button. Then, follow the steps mentioned above.

To purchase the Standard Subscription from App Store, please follow the steps below:

1. Download and install our latest Project Plan 365 application from Apple Store.
2. Once you open the application a dialog will appear to Sign In or Create an Account.
3. After clicking on Create Account button, select the “Standard” option from the Summary section, type in an email and password or click on any third-party option and click Continue.
4. After Signing Up, a dialog will be displayed that presents you the 14-days trial information.
5. Make sure the “Standard” option is selected from the Summary section and click Start Free Trial button.
6. Insert your Apple ID and password and then click Buy.
7. Confirm the subscription and accept the Subscription Terms.
8. Wait for the confirmation message.
9. Complete or skip the survey and create your first project.

To purchase the Business Subscription from App Store, please follow the steps below:

1. Download and install our latest Project Plan 365 application from Apple Store.
2. Once you open the application a dialog will appear to Sign In or Create an Account.
3. After clicking on Create Account button, select the "Business" option from the Summary section, type in an email and password or click on any third-party option and click Continue.
4. After Signing Up, a dialog will be displayed that presents you the 14-days trial information.
5. Make sure the "Business" option is selected from the Summary section and click Start Free Trial button.
6. Insert your Apple ID and password and then click Buy.
7. Confirm the subscription and accept the Subscription Terms.
8. Wait for the confirmation message.
9. Complete or skip the survey and create your first project.

If you cancelled the Business Trial, you cannot revert back to the trial on your own. Please submit an online ticket with your request at our Support.

How to cancel the Business Trial Subscription and revert to Standard Subscription?

To revert to Standard Subscription after you started the Business trial please go to our Online Portal and in Account page click on Cancel Business Trial button. After that your trial will be reverted to Standard subscription.

To cancel your subscription from App Store please follow the instruction from Apple Support. We have no access to your account and cannot reach them on your behalf.

To cancel your subscription from Microsoft Store please follow the instruction from Microsoft Store. We have no access to your account and cannot reach them on your behalf.

If you started a trial on our website and you don’t want to be charged when it expires, please go in our Online Portal and in Account page click on the Manage Plan button. In the dialog that appears, click on Cancel your free trial button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

You can also cancel Auto-Renewal for the trial period from the Billing page, in the “Subscription Information” section click the Manage Plan button. In the dialog that appears, click on Cancel your free trial button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

Please note that if you don’t cancel your trial before it expires you will be automatically charged for the number of subscriptions you assigned in the trial period. The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

If you purchased a subscription from our website and you want to cancel the Auto-Renewal, go to Project Plan 365 Portal, click the “Billing” tab and in the “Subscription Information” section click the “Manage plan”. In the dialog that appears, click on Cancel your plan button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

Note that if you cancel the Auto-Renewal, you will have to manually renew the subscriptions to avoid service interruption.

To start the Standard Trial, please go to our Project Plan 365 Free Trial page and click on the “Start free trial” button. Type your email address and a password, select the Standard Subscription option from the Summary panel, then click on the “Continue” button. Once you created your account, fill in all the required information and add a valid credit card number then click on the “Start trial” button or click on Google Pay/Apple Pay option and confirm the payment for your 14-day Standard Trial to start. In Account and Billing pages you will see the details about the Standard Trial. After this, you can invite other Team Members to join your organization in Team Members page.

In order to use the Standard Trial features, download and install our latest application from our Download page. Then, each team member needs to Sign In with his email and password inside Project Plan 365 app.

Note: Please know that you won’t be charged during the 14-day free trial. Your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.

The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.