FAQs Sales & Billing

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What is order number?
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An order number is a number identifying a purchase or order placed by a customer.
What is order confirmation?
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An order confirmation is a written confirmation of an order which is sent by the producing company that accepts the order placed by a customer.
What is Non profit discounts?
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Non profit discounts are a deduction from the face amount of an invoice, made in advance of its payment available only for non profit organizations.
What is Delivery country?
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Delivery country represents the country where the product must be sent.
What is Delivery terms?
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Delivery terms refer to conditions in sales contract that specify details as additional charges, time of delivery, etc.
What is Electronic software delivery?
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Electronic software delivery represents the distribution of software to users electronically via download or streaming.
What is Credit card payment?
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Credit card payment represents a regular payment made by the user of a credit card to a credit card company to pay for what they bought.
What is Payment accepted?
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Payment accepted refers to the moment when the transfer of one form of good in exchange for a sum of money has been completed.
What is Subscription start date?
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Subscription start date is the date when the payed product becomes active.
What is Subscription end date?
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Subscription end date is the date when the payed product becomes inactive.
What is Volume discount?
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A volume discount is a deduction from the face amount of an invoice for a large quantity of products.
What is Discount?
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A discount is a deduction from the face amount of an invoice, made in advance of its payment.
What is Refund?
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A refund represent a compensation paid to a customer for over-invoicing or for returned products.
What is Payment terms?
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Payment terms represent conditions under which a seller will complete a sale.
What is Wire transfer?
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A wire transfer is an electronic transfer of funds across a network administered by hundreds of banks around the world.
What is Receipt?
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A receipt is a written acknowledgment that something of value has been transferred from one party to another.
What is Vat?
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A value-added tax(Vat) is a consumption tax placed on a product whenever value is added at each stage of the supply chain.
What is Invoice?
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An invoice is a written verification of the agreement between the buyer and seller of the goods or services.
What is Universal platform subscription?
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Universal platform subscription is a subscription that allows the use of a product on multiple devices and operating systems.
What is Perpetual license?
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A perpetual license represents a software license that authorizes an individual to use a program indefinitely.
What is Upgrade?
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An upgrade is a new version of a software or a hardware product that is already installed or in use.
What is Microsoft?
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Microsoft is a leading global vendor of computer software.
What is CO-TERM info?
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CO-term info refers to general and special arrangements, specifications and standards that form an integral part of an agreement or contract.
What is App store?
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App store is an online portal through which software programs are made available for procurement and download.
How do I decrease the required quantity on renewal?
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Please Sign In with your email and password in our Online Portal page.

Then, go to Team page and assign the read-only role for the necessary team-members. After that, click on the Renew Subscriptions button in My Account page.

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