Browse by Category
Question Link
Question Link
Question Link
Question Link
Question Link
To Sign Up with a third party login, go to our Create Account page and click on one of the following buttons: Sign Up with Apple, Sign Up with Google, Sign Up with Microsoft Work Account, Sign Up with LinkedIn.
To Sign Up if you didn’t download the product, go to our Create Account page and insert your email and password or Sign Up with a third-party account (Apple, Google, Microsoft or LinkedIn).
Question Link
To create an account, you need to access the Create Account page.
Insert your email and password or Sign Up with a third-party login.
Question Link
In order to Sign In with your Microsoft account inside Project Plan 365 application, open the application and in the Sign In dialog that is prompted, click on the “Sign In with Microsoft” button. A pop-up dialog will appear where you need to type your Microsoft email address and password and click on the “Sign In” button.
Question Link
Please make sure you downloaded and installed our latest application from our website or Microsoft/Apple Store. In our website application the Sign In dialog will be prompted while in the Store apps, on the top right corner, you should see the Sign In button. Or you can also go to the backstage menu File - Account and click the Sign In button.
Question Link
In order to use Project Plan 365 on multiple platforms (macOS, iOS, Windows, Android) you should purchase the Standard/Business Subscription from our website. You can purchase the Standard/Business Subscription from our Purchase page. Download and install our latest app from the Download page. In order to use the purchased subscription, just Sign In with your email and password inside the Project Plan 365 app (in Sore and Web apps, look upper right corner for Sign In button or go to the backstage menu File - Account and click the Sign In button).
Question Link
Question Link
If you have bought a subscription from our website and inside the application it still states you are still in trial or Free Read-Only mode, please Sign In with your email and password inside the Project Plan 365 app. (in Sore and Web apps, look upper right corner for Sign In button or go to the backstage menu File - Account and click the Sign In button).
Question Link
Question Link
Question Link
Question Link
Question Link
Question Link
Question Link
Question Link
Go to the backstage menu Account on your Android device. Click on the Sign In button and enter your email and password. The Account menu for Android devices is available only in the application from our website. Please download and install our latest application from the Download page. Then, from backstage, click on the Account menu.
Question Link
Question Link
If you have renewed your subscription and the data has not been updated into the application please follow the steps below:
- Make sure you downloaded and installed our latest application from App Store.
- Open application.
- Go to menu “Help” – “Subscriptions”.
- Press on “Restore Business Subscription”.
- Wait for the confirmation message.
- Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from App Store to your Project 365 account.
Question Link
If you have renewed your subscription and the data has not been updated into the application please follow the steps below:
- Make sure you downloaded and installed our latest application from App Store.
- Open the application.
- Go to menu “Help” – “Subscriptions”.
- Click on “Restore Standard Subscription”.
- Wait for the confirmation message.
- Sign In with your Project 365 email and password inside the application in order to transfer the subscription information from App Store to your Project 365 account.
Question Link
To activate the Standard Subscription from App Store follow the steps below:
- First please check if you are Signed In on App Store with the account used to buy the subscription (to find this info, open App Store, click on Store and see what’s on “View My Account”).
- Also please make sure you have now on Mac the same Region (the same with Region when you purchase the application from store).
- Open Project Plan 365 app.
- Go to menu Help – Subscriptions and click the Restore Standard Subscription.
- Wait for the confirmation message.
Question Link
To activate your Business subscription from App Store, please follow the steps below:
- First, please check if you are Signed In on App Store with the account used to buy the subscription (to find this info, open App Store, click on Store and see what’s on “View My Account").
- Also please make sure you have now on MAC the same Region (the same with Region when you purchase the application from store).
- Open Project Plan 365 app.
- Go to menu Help – Subscription and click Restore Business Subscription.
- Wait for the confirmation message.