If you have a paid Standard Subscription and you have started the Business Trial by mistake, please go to our Online Portal and in Account or Billing page, click on Manage Plan button. In the dialog that appears, click on the Change your plan button. Click on the Select plan button under Standard. Wait for the confirmation message then close it. After that your trial will be reverted to Standard.

For more information, please check the Manage Plan Online Help Article.

How to cancel the Business Trial Subscription and revert to Standard Subscription?

To revert to Standard Subscription after you started the Business trial please go to our Online Portal and in Account or Billing page, click on Manage Plan button. In the dialog that appears, click on the Change your plan button. Click on the Select plan button under Standard. Wait for the confirmation message then close it. After that your trial will be reverted to Standard.

For more information, please check the Manage Plan Online Help Article.

To cancel your subscription from App Store please follow the instruction from Apple Support. We have no access to your account and cannot reach them on your behalf.

To cancel your subscription from Microsoft Store please follow the instruction from Microsoft Store. We have no access to your account and cannot reach them on your behalf.

If you started a trial on our website and you don’t want to be charged when it expires, please go in our Online Portal and in Account page click on the Manage Plan button. In the dialog that appears, click on Cancel your free trial button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

You can also cancel Auto-Renewal for the trial period from the Billing page, in the “Subscription Information” section click the Manage Plan button. In the dialog that appears, click on Cancel your free trial button. Select a reason or type one in then click on the Continue to cancel button for the next 3 steps. Click on Confirm Cancelation button. You will receive a confirmation email of cancelling the Auto-Renewal.

Please note that if you don’t cancel your trial before it expires you will be automatically charged for the number of subscriptions you assigned in the trial period. The subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

If you purchased a subscription from our website and you want to cancel the Auto-Renewal, go to Project Plan 365 Portal, click the “Billing” tab and in the “Subscription Information” section click the “Manage subscription renewal options”. A dialog will be displayed where you can click the “Stop Auto-Renewal” button, then to enter a reason why you want to stop the Auto-Renewal and click the “Stop Auto-Renewal” button again. You will receive a confirmation email of canceling the Auto-Renewal.

Note that if you cancel the Auto-Renewal, you will have to manually renew the subscriptions to avoid service interruption.

To find what is the best plan for you, please go to our Purchase page and see the features included in each plan. We also offer 14-day free trial for the fully functional product for both Standard and Business plan in order to evaluate our tool without putting a credit card on record.
If you need help in choosing the right plan for you, please contact our Support Team: https://www.projectplan365.com/newticket/index

On our website, once you upgraded to Business Trial Subscription, you won't be separately charged after your Standard Trial Subscription expires. Your Standard Trial is automatically connected to the Business Trial.

You can use our application for free only by starting the 30-days free trial. After that, you need to purchase the Standard or the Business Subscription from our website in order to be able to use the application.

After you buy the Business Subscription you will have the subscription assigned to the email address on which you were logged in when the payment has been done. In order to use the purchased subscription, you need to Sign In with your email and password inside Project Plan 365 app (in Store and Web apps, looks for the Sign In button in the top right corner or go to menu File - Account - click on Sign In).

In order to use Project Plan 365 on multiple platforms (macOS, iOS, Windows, Android) you should purchase the Standard/Business Subscription from our website. You can purchase the Standard/Business Subscription from our Purchase page. Download and install our latest app from the Download page. In order to use the purchased subscription, just Sign In with your email and password inside the Project Plan 365 app (in Sore and Web apps, look upper right corner for Sign In button or go to the backstage menu File - Account and click the Sign In button).

Subscriptions will automatically renew if the Auto-Renewal is enabled.

If the Auto-Renewal is disabled, you can manually renew the Business subscription directly from our Project Plan 365 application by going to File menu – Account – Purchase and click the Renew Subscriptions button. A pop-up dialog will appear. Select the number of subscriptions that you want to renew, edit the billing info, then click the Place Order button.

For more information, read the Renew Business Subscription online help article.

Note: For users using the Stripe payment services, to renew the Business Subscription, go to menu File – Account – Purchase and click the Renew Subscriptions button. You will be redirected to your default browser. Click on the View details button and select the number of subscriptions that you want to renew, enter a valid credit card and click on “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

To renew the Business Subscription, go to our Project Plan 365 Portal and Sign In with your Owner account. In Account page click on the Renew Subscriptions button. Select the number of subscriptions that you want to renew and insert the billing info and credit card info, then click on the Place Order button. Note that you can renew a number greater or equal to the number of assigned Editor subscriptions.

You can also renew the Business Subscription directly from our Project Plan 365 app. Go to File menu – Account – Purchase and click the Renew Subscriptions button. Then, follow the steps mentioned above.

Note: For users using the Stripe payment services, to renew the Business Subscription, go to our Project Plan 365 Portal and Sign In with your Owner account. In Account page click the Renew Subscriptions button. Click on the View details button and select the number of subscriptions that you want to renew, enter a valid credit card and click on “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

To apply Promotional Codes when renewing a subscription, follow the steps below:

1. Go to our Project Plan 365 Portal Page and Sign In with your Owner account.
2. In Account page click on the Renew Subscriptions button.
3. Select the number of subscriptions that you want to renew, click on Enter Promotional Code label, type a valid promotional code and click on Apply Code button.
4. Make sure the promotional code has been applied.
5. Edit the billing info, then click on the Place Order button.

Note that you can renew a number greater or equal to the number of assigned Editor subscriptions.

Note: For users using the Stripe payment services, to apply Promotional Codes when renewing a subscription, go to our Project Plan 365 Portal and Sign In with your Owner account. In Account page click the Renew Subscriptions button. Click on the View details button and select the number of subscriptions that you want to renew. Click on the Add promotional code button, type in a valid promotional code and click Apply. Enter a valid credit card and click on “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

Subscriptions will automatically renew if the Auto-Renewal is enabled.

If the Auto-Renewal is disabled, you can manually renew the Standard subscription directly from our Project Plan 365 application by going to File menu – Account – Purchase and click the Renew Subscriptions button.

A pop-up dialog will appear. Select the number of subscriptions that you want to renew, edit the billing info, then click the Place Order button. For more information, read the Renew Standard Subscription online help article.

Note: For users using the Stripe payment services, to renew the Standard Subscription, go to menu File – Account – Purchase and click the Renew Subscriptions button. You will be redirected to your default browser. Click on the View details button and select the number of subscriptions that you want to renew, enter a valid credit card and click on “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

To renew the Standard Subscription, go to our Project Plan 365 Portal and Sign In with your Owner account. In Account page click on Renew Subscriptions button. Select the number of subscriptions that you want to renew and insert the billing info and credit card info, then click on the Place Order button. Note that you can renew a number greater or equal to the number of assigned Editor subscriptions.

You can also renew the Standard Subscription directly from our Project Plan 365 app. Go to File menu – Account – Purchase and click the Renew Subscriptions button. Then, follow the steps mentioned above.

Note: For users using the Stripe payment services, to renew the Standard Subscription, go to our Project Plan 365 Portal and Sign In with your Owner account. In Account page click the Renew Subscriptions button. Click on the View details button and select the number of subscriptions that you want to renew, enter a valid credit card and click on “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

To apply a promotional code, follow the steps below:

1. Go to our Purchase page and click on the “Buy Subscription” button that is associated with the Business Subscription.
2. Sign In with your email and password.
3. In the Payment Information Page click on „Add Code” button.
4. Insert a valid Promotional Code and click Apply.
5. Add a valid credit card number then click on the “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

For more information, read the Purchase Business Subscription online help article.

To edit your payment information, please go Project Plan 365 Portal - “Billing” tab and in the Billing Information section click the “Edit Billing Information” button. Edit the fields you want and then click the “Save Billing Information” button.

We accept the following payment methods:

1. All the major credit cards - Visa, Master Card, American Express, Discover, Diners Club, JCB, Carte Bleue, Union Pay.
2. We accept wire transfer for orders that meet a minimum fee - Feel free to reach out to our Support Team for more info.
3. We accept Google Pay and Apple Pay payments.

The discount depends on the number of users you would like to purchase our tool for.

Please contact us for more details.

In order to purchase the Business Subscription directly from our application, follow the steps below:

1. Sign In in our application with your Business trial account or Business Trial Expired account.
2. Click on the “Buy” button from the “Business Trial Subscription Expires in… days” bar or go to File menu – Account and click the Purchase button.
3. You will be redirected to the Payment Page in your default browser.
4. Fill in all the required information and add a valid credit card number then click on the “Subscribe”
5. Or click on Google Pay/Apple Pay option and confirm the payment.

In order to purchase the Business Subscription, follow the steps below:

1. Go to our Purchase page.
2. Click on the Buy Subscription button that is associated with the Business Subscription.
3. Sign In with your email and password then fill in all the required information and add a valid credit card number then click on the “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

Another way to purchase the Business Subscription is to go to Project Plan 365 Portal and Sign In with your email and password. In Account page click on the Buy Subscription button and follow the steps described above.

In order to purchase the Standard Subscription directly from our application, follow the steps below:

1. Sign In in our application with your Standard Trial account or Standard Trial Expired account.
2. Click on the Buy button from the Standard Trial Subscription Expires in… days bar or go to File menu – Account and click the Purchase button.
3. Select the desired quantity and click on the Buy Subscription button associated with the Standard subscription.
4. You will be redirected to the Payment Page in your default browser.
5. Fill in all the required information and add a valid credit card number then click on the “Subscribe” button.
6. Or click on Google Pay/Apple Pay option and confirm the payment.

To upgrade to Business Subscription, follow the steps below:

1. Go to Project Plan 365 Portaland Sign In with your email and password.
2. In Accountpage click on the Upgrade to Business
3. Click on the Upgrade to Business Now
4. You are redirected to the billing page where you can confirm the order.

You can also upgrade to Business Subscription directly from our Project Plan 365 app. Go to File menu – Account – Purchase and click the Upgrade to Business button.

In order to purchase the Standard Subscription, go to our Purchase page select the desired quantity and click on the Buy Subscription button that is associated with the Standard Subscription. Sign In with your email and password then fill in all the required information and add a valid credit card number then click on the “Subscribe” button or click on Google Pay/Apple Pay option and confirm the payment.

Another way to purchase the Standard Subscription is to go to Project Plan 365 Portal and Sign In with your email and password. In Account page click the Buy Subscription button and follow the steps described above.

Also, you can purchase the Standard Subscription directly from our Project Plan 365 app. Go to File menu – Account and click the Purchase button.

At this time we provide only annual subscriptions.