FAQs Install/Uninstall

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How can I download the updated app?
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To download the latest version of Project Plan 365 please go to the https://www.projectplan365.com/download/ page - select the Platform and click on Download Project Plan 365 button. You will be redirected to the “Thank you for Downloading the Project Plan 365” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365” page in order to locate the installer.

How to install the Project Plan 365 for Mac?
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In order to install Project Plan 365 for Mac, follow the steps below: 

1. Go to our Download page.

2. Select the Mac platform and click on the Download Project Plan 365 button. 

3. You will be redirected to the “Thank you for Downloading Project Plan 365 for Mac” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365 for Mac” page in order to locate the installer.

4. Run ProjectPlan_365_Mac.pkg and follow the onscreen instructions.

5. Click Close to end the installation process. 

After installation, the application is automatically installed in the /Applications folder, and the application icon appear in Launchpad.​ 

How to custom install the Project Plan 365 for Windows?
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To custom install Project Plan 365 for Windows, follow the steps below:     

1. Go to our Download page.

2. Select the Windows platform and click on the Download Project Plan 365 button.

3. You will be redirected to the “Thank you for Downloading Project Plan 365 for Windows” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365 for Windows” page in order to locate the installer.

4. Run ProjectPlan_365_PC.msi and follow the onscreen instructions.

5. Select Custom on Setup Type dialog, and then in Custom Setup dialog choose what clouds features to be installed.

6. Click Finish, to end the installation process.

How to Install the Project Plan 365 for Windows?
Question Link
Answer

In order to install Project Plan 365 for Windows, follow the steps below:

1. Go to our Download page.

2. Select the Windows platform and click on the Download Project Plan 365 button.

3. You will be redirected to the “Thank you for Downloading Project Plan 365 for Windows” page and the download will begin. If the download doesn’t begin, click on “Click here to try again” link. After that, follow the “Download Instructions” from the “Thank you for downloading Project Plan 365 for Windows” page in order to locate the installer.

4. Run ProjectPlan_365_PC.msi and follow the onscreen instructions.

5. Click Finish to end the installation process.

I downloaded the Project Plan 365 application but I can’t locate the installer.
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The downloading process depends on the browser from which you downloaded our application. Please follow the “Download Instructions” from the “Thank you for downloading Project Plan 365” page in order to locate the installer.
I downloaded the Project Plan 365 for Mac application but I don’t know how to install it.
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If you downloaded the Project Plan 365 for Mac application but you don’t know how to install it, please click on the “How to Install Project Plan 365 for Mac” button from the “Thank you for Downloading Project Plan 365 for Mac” page and follow the instruction from our article.
I downloaded the Project Plan 365 for Windows application but I don’t know how to install it.
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If you downloaded the Project Plan 365 for Windows application but you don’t know how to install it, please click on the “How to Install Project Plan 365 for Windows” button from the “Thank you for Downloading Project Plan 365 for Windows” page and follow the instruction from our article.

I clicked on the download button but the download hasn’t begun.
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If you clicked on the download button but the download hasn’t begun, please click on the “Click here to try again” link in the “Thank you for Downloading” page.

How often do you update the software. Is there an additional cost for such updates?
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We put features and enhancements every month so with the purchased subscription you are entitled at free support and upgrades as long as the subscription is active.
Why I can’t see the “About” button in ribbon on the Mac platform?
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If the “About” button is not visible in ribbon, please press "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
How do I get rid of the Splash Screen "Purchase Additional Functionalities" when starting the Project Viewer 365?
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The free viewer from Microsoft Store is only available for Gantt Chart, Task Sheet and Resource Sheet views. Please make sure you are using one of these views.
I have just renewed by subscription for Project Plan 365 and your confirmation email suggests I should download the software again. Is this correct?
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We suggest to uninstall the current version and install our latest version from the link below: [Download](https://www.projectplan365.com/download/).
Can the application be installed on Linux?
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The supported platforms are Windows, Mac, iOS and Android.
Do you have a new version of Project Viewer 365?
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Our latest version can be found at Download page
Do you have any Project Viewer app for desktop?
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You can download our Project Viewer 365 app on your local machine from the following link: Download Project Viewer 365 
Is Project Viewer 365 compatible with OS X Capitan?
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Project Viewer 365 is compatible with OS X Capitan, OS X Yosemite, OS X Sierra 7 High Sierra, OS X Mojave. Please make sure you have the latest version installed. 
Where can we get the download for Project Viewer 365 app?
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Please download and install our latest Project Viewer 365 application at the following link: Download Project Viewer 365. 
How do I uninstall Project Viewer from my iPad?
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To uninstall the Project Viewer 365 from your iPad, hold down the app’s icon in Launchpad, click the Delete icon (x) and then click the “Delete” button in the message that appears.
How do i install Project Viewer on my iPad?
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In order to install Project Viewer 365 for iPad, follow the steps below: 
  1. Go to our Download page.
  2. Select the iOS platform and click on the Download Project Viewer 365 button. 
  3. Use your Apple ID in App Store to download the Project Viewer 365 app to your iPad. 
  4.  If you don't have an Apple ID, you can create one in App Store. 
  5.  After downloading, Project Viewer is automatically installed in the Applications folder, and the application icon appear in Launchpad. 
How do I install Project Viewer on my Android Tablet?
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In order to install Project Viewer 365 for Android Tablet, follow the steps below:1. Go to our Download page.2. Select the Android platform and click on the Download Project Viewer 365 button.3. Go to Downloads folder. 4. Select ProjectViewer_365_Android and then click the Install button.5. Project Viewer 365 is automatically installed in the Applications folder.
How do I uninstall Project Viewer from my Tablet? I have an Android operating system.
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To uninstall the Project Viewer 365 from your Android Tablet, hold down the app’s icon, select  the “Uninstall” option and then click “OK” in the delete message that appears.
How to Uninstall the Project Plan 365 for Android Phone?
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To uninstall the Project Plan 365 from your Android Phone, hold down the app’s icon, select  the “Uninstall” option and then click “OK” in the delete message that appears.

How do I install Project Viewer on my Android Phone?
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In order to install Project Viewer 365 for Android Phone, follow the steps below:1. Go to our Download page.2. Select the Android platform and click on the Download Project Viewer 365 button.3. Go to Downloads folder. 4. Select ProjectViewer_365_Android and then click the Install button.5. Project Viewer 365 is automatically installed in the Applications folder.
How do I uninstall Project Viewer from my Phone? I have an Android operating system.
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To uninstall the Project Viewer 365 from your Android Phone, hold down the app’s icon, select the “Uninstall” option and then click “OK” in the delete message that appears.

How to Uninstall the Project Plan 365 for Android Tablet?


Question Link
Answer
To uninstall the Project Plan 365 from your Android Tablet, hold down the app’s icon, select  the “Uninstall” option and then click “OK” in the delete message that appears.

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