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How do I use the Exclusive and Real-Time Collaboration modes?
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There are two modes in which you can open a project from Drive 365: exclusive and real-time collaboration. In the exclusive mode, you are the only one who can edit the project. If you are on a Mac device you have the possibility to edit the file in Read-Only Mode but cannot overwrite it. In real-time collaboration mode, multiple team members can make changes to the same project at the same time.
Only a team member with Editor role can enter in exclusive or real-time collaboration mode.
As an editor, when opening a project from Drive 365, it will be automatically opened in Exclusive mode if the file is not opened in Exclusive mode by another team member.
If the file is already opened in exlusive mode by another team member, you will receive the following message: “Currently the project is opened by … in Editing Mode. Please wait for him to close the file first.” Click on the Ok, I’ll open the project later button.
If you are on a Mac device you will get the following message: “Currently the project is opened by … in Editing Mode. Click ‘Read-Only’ to open the file in read-only mode.” Click on the Read-Only button to open the project. You will be able to edit the file but won’t be able to save it over the original file from Drive 365, instead you can save it to a different storage location. Click on the Cancel button if you don’t want to open the project in Read-Only mode.
If the file is already opened in Real-Time Collaboration mode, you will automatically enter also in Collaboration mode.

How are files saved in Real-Time Collaboration?

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The project will be saved automatically in Drive365 every time you make a change. The status of saving is shown in the top right corner.
With whom can I share a Drive 365 file?
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You can share a Drive 365 file with team members of your organization and people outside the team. Note that if you share a project to users outside the team, only those users will be able to open, edit and save the project. Anyone who has been forwarded the project, will not be able to open it, getting a “You don’t have permission to access this folder” message. 
Why do I get a “You don’t have permission to access this folder” message when trying to open a project?
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You get the “You don’t have permission to access this folder” message when you are trying to open a Drive 365 file that was not shared with you explicitly. Please, contact the owner of the project in order to share it to your account. 
With whom can I share a Drive 365 file?
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You can share a Drive 365 file with team members of your organization and people outside the team. Note that if you share a project to users outside the team, only those users will be able to open, edit and save the project. Anyone who has been forwarded the project, will not be able to open it, getting a “You don’t have permission to access this folder” message. 
How can team members work together on a project?
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In order to allow multiple team members to work together on a project, they can use the Real Time Collaboration feature. To enter in Real-Time Collaboration mode, first, you need to Sign In with your email and password inside Project Plan 365 app with an Editor account. Go to the menu Share – Real-Time Collaboration or click on the Real-Time Collaboration Toggle in the Quick Access Toolbar. If your file is not saved in Drive 365 cloud, you will be asked to save the file in Drive 365 and then the mpp file will be opened in Real-Time Collaboration mode.
How do I share a project?
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In Project Plan 365 app you can share a project as a link, as a PDF or as MPP file.

For more information about the Share functionality and its benefits, please see the Share Project Plans with Others page, which also includes a video.

Is the real-time collaboration feature available only for the Business Subscription or also with the Standard Subscription?


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The real-time collaboration mode is possible only with the Business Subscription. Each team member that wants to collaborate needs to have the Editor role in organization and must have access to that project (if the project belongs to a division).

I need to share a sheet with someone outside my company. They need to be an editor on the sheet but not able to access all of the other project plans my company has created.
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They need to purchase our tool from our website and they will be outside of your team. Then, you can share the link of your .MPP file with them and they won’t have access to other .MPP files in your organization. 
How can I share a project directly from My Projects - Drive 365 cloud service?
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In order to share a project directly from My Projects - Drive 365 cloud service, go to File menu – My Projects - Drive 365. In the file picker, right-click on the project you want to share and choose Share option from the contextual menu. Then, just type the E-mail address and a message, if you want, and click the option available in the Share Projects with the Team Members dialog: Copy Link. Then, click on the Share Project button from the dialog and the E-mail will be sent to the added e-mail address. 
Can I format the rows in Real-Time Collaboration?
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In order to format the rows in Real-Time Collaboration, select a task/multiple tasks or a cell/multiple cell, then go to the Format menu – Font option. Another way to access “Font” dialog is to select a task/multiple tasks or a cell/multiple cell, right click on them and from the contextual menu select "Font" option. A dialog will appear from which you can make the desired format changes.

I use the local installed program on my pc and sometimes the application disconnects from the project I work and I need to open that project again.
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If you are disconnected when using the Real-Time collaboration, you can increase the time by going to menu File-Options and in Advanced tab increase the time for Collaboration Timeout.

Why I can't use the"Real time collaboration" feature?


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You need a Business Subscription in order to use the "Real Time Collaboration" feature.
What is the difference between Simple Collaboration and Real time Collaboration?
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By "Simple Sharing and Collaboration" we are referring to the fact that with a Standard subscription you have access to Drive365 where you can save your projects, to which the members of your organization have access and can open, modify and save them. Also, you can share files saved in Drive365 with your team members.

The difference between "Simple Sharing" and "Real-Time Collaboration" is that Real Time Collaboration is a feature available only for Business subscription, which allows the users the possibility to modify at the same time a file saved in Drive365. Any member of your organization that is in Collaboration mode can see in real time any modification made at that time by another member of the organization.
Can I share without emailing?
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Inside the application, you can't share files without emailing them but you can export the project to PDF, MPP, Excel, XML and send it to your team members.
If I share a project with a client or team member, do they need to have the software to view the file?
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If you share your mpp file with a client or a team member, they can download our application from Download page. After this, they can use the application in Free Read-Only mode and can open and view the file.
How can I generate a link for my project?
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First, you need to Sign In with your email and password inside Project Plan 365 application. You can get a link to your project only if it is saved on a cloud platform by clicking menu Team Share - Share or menu File – Share. Viewing and updating the project require authentication on the cloud platforms or SharePoint, respectively, and permissions need to be granted there, otherwise, the application will warn the team members that they do not have enough rights to view/update the MPP file. 

How can I enter in real-time collaboration mode?
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To enter in Real-Time Collaboration mode, first, you need to Sign In with your email and password inside Project Plan 365 app with an Editor account. Go to the menu Share – Real-Time Collaboration or click on the Real-Time Collaboration Toggle in the Quick Access Toolbar. If your file is not saved in Drive 365 cloud, you will be asked to save the file in Drive 365 and then the mpp file will be opened in Real-Time Collaboration mode.

Can I experience collaborative mode during the trial period?
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In order to evaluate the real-time collaboration feature, please start a 30 days Business Trial on our Project Plan 365 Portal. Then, Sign In with your email and password inside the Project Plan 365 app and open a file previously saved in My Projects - Drive 365 cloud service. Then, enable the Collaboration by going inside the application to menu Share - Real-Time Collaboration.

How do I setup the real-time collaboration?
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To set up any .MPP file for real-time collaboration (rTc), follow this procedure:

1. Sign In or Sign Up to the Business (PMO) Subscription using your email & password in Project Plan 365 app.
2. Having the Editor role, open the MPP file that you want to collaborate on with others, and save it to Drive 365 cloud service.
3. Check off the resources you want to include, and then tap on the Add Team Members button.
Note: if you later want to manually add resources, log into the Project Plan 365 Online Portal and click "Team Members" to manually invite new users to this collaboration.
4. Now open the project from Drive 365. By default, the mpp file will open in Exclusive Mode, but if you want to collaborate with other team members, please go to menu Share – Real-Time Collaboration.
5. Also, you can go to the menu Share – Share in order to share the link from your plan with other team members.

What is an Email Attachment?
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An Email Attachment is a computer file sent along with an email message.
What is a Share Link?
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A Share Link is an URL of your project. This is the reason why the project needs to be saved on a cloud storage platform in order to be able to generate it.
How do I see who else is viewing the project at the same time in Real-Time Collaboration?
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The list of users who are in real-time collaboration mode at the same time is shown above the grid.

How can I share a project through email link?
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To share your project with other team members, please follow the steps below:

1. Sign in with your email and password inside Project Plan 365 app (look upper right corner for Sign In button).
2. Open the desired project.
3. Go to menu File – Share - Share Link.
4. If your file is not saved on a cloud service, the application will redirect you to save the file in our private My Projects -Drive 365 cloud.
5. Insert the email addresses for recipients. The autocomplete feature is available for team members that are already into your organization. You can share also the project with new email addresses that are not into your organization yet. These new emails can become team members after sharing the project.

How can I send a PDF file of a project as an email attachment?
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To Send a PDF file of a project, go to menu File - Share - Send as PDF. Insert the email addresses of your team members and add a text message if you want, then click on the Share Project button. A PDF file will be generated based on the project you have. This PDF file is sent as an attachment to your team members.

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