FAQs Project Tracking

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What happens if I delete the log file?
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If you delete the log file from your computer, a new .txt file will be created automatically when making actions in the application, only if the “Enable Local Logs” checkbox is checked inside the “Options” dialog.
What are the information that are logged in the .txt file?
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The following information are being logged:
  • Timestamp of event (user’s time)
  • Session Started indicator
  • Application Version
  • Application Language
  • App Events (Opened dialogs, Clicked buttons, etc.)
  • User Activity Events (Active User Email, Edit actions, Change view, etc.)
  • Errors
  • About Information
How to change the location of the log file?
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You can change the location where the text file is saved by going to the File menu – Options dialog, select “Usage Data” tab, check the “Enable Local Logs” checkbox (if not enabled) and type the full path to the file or click on the “Browse” button, select the new location, type the name of the .txt file and press “Save”. After that, click “OK” button inside the “Options” dialog for the changes to take effect. Events will be logged in the new file.
Where is the text file saved?
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The default location for the logs file is‘%AppData%/Project Plan 365/LocalLogs.txt’. This can be changed at any time.

Note: Depending on app usage, the logs file may get pretty big.
How to disable “Local Logs”?
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In order to disable “Local Logs”, go to the File menu – Options, select “Usage Data” tab and from Troubleshooting section, uncheck “Enable Local Logs” checkbox. After that, click “OK” in the “Options” dialog for the changes to take effect.
How to enable “Local Logs”?
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Local Logs are disabled by default but they can be enabled at any time. In order to enable “Local Logs”, go to the File menu – Options, select “Usage Data” tab and from Troubleshooting section, check the “Enable Local Logs” checkbox. After that click “OK” in the “Options” dialog for the changes to take effect. Events will start to be logged right away in the “Local Logs File”.
What does the “Local Logs” functionality do?
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Local Logs is a system which logs in-app events that are stored locally in a text file which can be used in order to identify the steps for reproducing an error.
How can I extract a WBS chart or diagram corresponding to the project tasks?
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You can see the Network Diagram by going to menu View-Network Diagram or you can select the view in the right bar.

To export the Network Diagram, please go to menu View-Network Diagram then go to menu File-Print.

To see the WBS you can insert the WBS column by going to menu Format-Insert columns. Select WBS and click OK.

Another way to see the WBS is to add the outline number in the Task Name column by going to menu File-Options and in Advanced tab select “Show outline number”.

How do I indicate the current date of the project?
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In order to see the current date of your project, go to the Project menu and select "Project Information" option.
How can I create a group?
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We are sorry but we don't support creating new groups in the application at this point.
How can I see the planned %complete vs actual %complete?
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We are sorry but at this point we don’t automatically calculate the %complete planned. As a workaround you can create a custom field of type Text and insert there the %complete planned.In order to see the planned finish date for a task vs the actual finish date, please set a baseline by going to menu Project-Set Baseline.

After this, if you encounter some delays on tasks, please change the Start/Finish dates in the Gantt Chart view. These dates will be the actual start and finish dates. The planned dates can be seen in the Baseline Start and Baseline Finish fields.

How to Outdent tasks using a mouse?


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To Outdent a task with the mouse, point to the first letter of the task name. When the pointer changes to a double-headed arrow, then drag left to outdent the task. A vertical line will appear. You can outdent single task corresponding to single row selection  or multiple tasks corresponding to multiple row selection.

How to Indent a task using a mouse?


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To Indent a task with the mouse, point to the first letter of the task name. When the pointer changes to a double-headed arrow, drag right to indent. A vertical line will appear. You can indent a single task corresponding to single row selection  or multiple tasks corresponding to multiple row selection.

What does the “Help” button inside the “Zoom” dialog do?
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The “Help” button inside the “Zoom” dialog redirects you to the “Zoom” article in our Online Help page.
What does the “Help” button inside the “More Tables” dialog do?
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The “Help” button inside the “More Tables” dialog redirects you to the “Tables” article in our Online Help page.
What does the “Help” button inside the “Sort” dialog do?
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The “Help” button inside the “Sort” dialog redirects you to the “Sort” article in our Online Help page.
What does the “Help” button inside the “Project Information” dialog do?
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The “Help” button inside the “Project Information” dialog redirects you to the “Project Information” article in our Online Help page.
What does the “Help” button inside the “More Groups” dialog do?
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The “Help” button inside the “More Groups” dialog redirects you to the “Group” article in our Online Help page.
What does the “Help” button inside the “Go to” dialog do?
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The “Help” button inside the “Go To” dialog redirects you to the “Go to” article in our Online Help page.
What does the “Help” button inside the Custom Fields dialog do?
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The “Help” button in the Custom Fields dialog redirects you to the “Custom Fields” article in our Online Help page.
How do I see the total cost for each resource?
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In Resource Sheet view go to menu Project-Table-Cost and look on the Cost field.
Why I can’t see the “Zoom” button in ribbon on the Mac platform?
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If the “Zoom” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
Why I can’t see the “Table” button in ribbon on the Mac platform?
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If the “Table” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
Why I can’t see the “Sort” button in ribbon on the Mac platform?
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Answer
If the “Sort” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
Why I can’t see the “Scroll To” button in ribbon on the Mac platform?
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If the “Scroll To” button is not visible in ribbon, please press  "More" button. You should be able to find in the dropdown the button that doesn't fit inside the ribbon because of the small window size.
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