FAQs Other Features

Account

Sales & Billing

How do I...?

Other

Browse by Category

Get Started
New Project
Open Project
Save Project
Import/Export
Install/Uninstall
Collaborate
Tasks
Resources
Project Tracking
Scheduling
Format
Print
Calendar
Reports
Views
Other Features
All FAQs
FAQ › How do I...? › Category: Other Features
How do I get the free version of MS Project?
Question Link
Answer
In order to use our Project Plan 365 editor tool, you need to purchase the Individual or Business Subscription from our website: https://www.projectplan365.com/purchase/. If you want the view-only tool, you can use our web application in free viewer mode: https://www.projectplan365.com/projectviewernow/tViews.aspx
How can I access the contextual menu?
Question Link
Answer

In order to access the contextual menu, right-click on a task.

How do I see who else is viewing the project at the same time?
Question Link
Answer
The list of users who are in collaboration mode at the same time is shown above the grid.
How do I clear/remove a project from the application?
Question Link
Answer
In order to close/remove the opened project, please go to menu File-Close.
How to level manually the resources?
Question Link
Answer
We are sorry, but the resource leveling feature is not available in our application at this point.
How do I silent install Project Plan 365 for Windows Pc/Server?
Question Link
Answer

To Silent Install Project Plan 365 please read this article: https://www.projectplan365.com/articles/silent-installuninstall-project-plan-365-for-win-pcserver/.

What are the differences between Microsoft Project and Project Plan 365 for Windows?
Question Link
Answer

Please see the list with the comparison between Project Plan 365 for Windows and Microsoft Project: https://www.projectplan365.com/articles/project-plan-365-pc-versus-microsoft-project-2016-comparison/.

How can I delete a mpp file from iOS device?
Question Link
Answer

To delete a mpp file from an iOS device please do next steps:
1. Open application.
2. Go File - Open from Device
3. From File Explorer locate mpp to delete.
4. Long tap on mpp icon until delete options appear.

What questions can Erix answer?
Question Link
Answer
Erix answers to questions regarding project planning that usually start with “What is…” or “How do I…”.

We recommend using the same format for a better experience and for an easier learning process for Erix.
What is a Chatbot?
Question Link
Answer
A chatbot is an artificial intelligence software that can simulate a conversation with a user in natural language through messaging applications, websites or mobile apps.
Can I sign out from clouds?
Question Link
Answer
You are able to Sign Out from Clouds. In order to do that, go to the File menu, select Open then select the desired cloud. In the file picker that appears, click Sign Out button from the upper left side of the dialog. If you want to sign in with a different account, first you must sign out and then sign in with the desired account.
What does the “Log Off” functionality do?
Question Link
Answer
The “Log Off” functionality closes off one’s access to an account after having previously logged in (e.g. as it is in the case of a cloud storage provider).
What does the “Exit” functionality do?
Question Link
Answer
The “Exit” functionality quits the application. In case the application allows editing of project plans, for the opened project that you’ve changed but not saved, application asks whether you want to save the changes.
What does the “Close” functionality do?
Question Link
Answer
The “Close” functionality closes only the active window. The application remains open.
In case the application allows editing of project plans, for opened project that you’ve changed but not saved, application asks whether you want to save the changes.
Project Plan 365 text is not sharp on a 4K display.
Question Link
Answer
If Project Plan 365 is not sharp on a 4K display please check the default Scaling settings for your display. Make sure that the Scale and layout is set to 100%.​
How do I silent uninstall Project Plan 365 for Windows PC/Server?
Question Link
Answer
To uninstall silently Project Plan 365 for Windows PC/Server use the command:  msiexec /x ProjectPlan.msi /q.
I have a mpp file created with Microsoft Project and in Project Plan 365 there are some differences . Shouldn't it be compatible?
Question Link
Answer
​Project Plan 365 aims to be compatible with the latest updates and versions of Microsoft Project. If you open the file in Project Plan 365 and notice differences you need to update the latest version of Microsoft Project.
Is Project Plan 365 compatible with MS Project 2019?
Question Link
Answer
Project Plan 365 is compatible with MS Project 2019.
Is there a feature to prevent editing a file that is open with MS Project?
Question Link
Answer
We do not have a functionality as this time to prevent editing a file that is open with MS Project.