FAQs How do I...?

Account

Sales & Billing

How do I...?

Other

Browse by Category

Get Started
New Project
Open Project
Save Project
Import/Export
Install/Uninstall
Share
Tasks
Team
Project Tracking
Scheduling
Format
Print
Calendar
Reports
Views
Other Features
All FAQs
FAQ › Category: How do I...?
How do I access Page Setup for reports on Mac?
Question Link
Answer

You can access only the Print dialog where you can adjust the Page Orientation and Paper Size.

To do this, you need to select the desired report and then press “Select”. Then, the Print dialog will appear where you can make the adjustment. You can then press the “Print” or “Save as PDF” options.

I can't click on current date field.


Question Link
Answer

The "Current Date" field in the Project Information dialog isn't editable.

How to change the height of the legend?
Question Link
Answer
In order to change the height of the legend, go to the File menu - Print - Page Setup dialog. Click on "Legend" tab and from "Width" select the desired value and press "OK".
I notice that you update the project planning software fairly often. Will I get an email when the latest version is live?
Question Link
Answer
We do a big press release with emails once a year but for the major releases. For the small ones you can go to the What’s New section of the site anytime you want.
How do I split the costs for a task per months?
Question Link
Answer
You can create subtasks with Phases 1, 2, 3..12. For each Phase/month you can assign the costs.
I cannot find all the features in the menu on the Mac application.
Question Link
Answer
Please make sure you downloaded and installed our latest version from the following link: Download.
Why did the time settings not change automatically even though I changed it from the Options dialog?
Question Link
Answer

The “Default End/Start” times are used when the user does not set a time for the dates he writes in “Finish/Start” fields.

Related to the fact that you have to change the values also in “Change working time”, this is also advised in Microsoft Project. This is encouraged because even though the settings are not equivalent, the values from default end time and project calendar end times should be the same to avoid confusions.

How do I change the start date for Task 0?
Question Link
Answer
We are sorry but the Start and Finish fields for the task with ID 0 aren't editable in grid. If you want to edit the Start date of your project, you can use the Move Project option. For more information about the Move Project functionality, please read the Move Project article.
Why I cannot open a .MPP file from Project Online?
Question Link
Answer

Most likely, the issue is caused because the URL includes the entire path to your .MPP file. Please make sure the link looks like this: {sharepoint_url}/sites/pwa. For example: https://name.sharepoint.com/sites/pwa

How do I import the project into Primavera P6?
Question Link
Answer
You can export the project as XML file by going to menu File-Export-Export to XML and then import it in Primavera P6.
How do I change the color of the text inside the Gantt bars?
Question Link
Answer
To change the color of the text inside the Gantt bars, please go to menu Format – Text Styles and select Bar Text Inside then make the desired changes and click OK.
How do I add the Task Name inside the Bar in the Gantt Chart view?
Question Link
Answer
To add the Task Name inside the bar in Gantt Chart, go to the Format tab, click Bar Styles- select the type of Gantt bar – click Text tab – on the Inside field select Name – click OK.
Are the read-only team members able to open files from Drive 365?
Question Link
Answer
Any read-only team member can open and view the files stored in Drive 365 cloud.
Why the start of the tasks appears as 9:00 AM even though project schedule is set to start at 8:00?
Question Link
Answer
You need to set the working hours in both Options dialog under Advanced tab and in Change Working Time dialog (menu Project-Change Working Time) for each day.
How do I delete a subproject in a master project?
Question Link
Answer
To delete a subproject, select the summary project row, go to the Task menu and click on the "Delete" button.
The invited team members did not receive an invitation email.
Question Link
Answer
Please check the Spam folder and make sure that our domain name projectplan365.com is on your safe list. If you problem is not solved, please submit a ticket on our Support Team.
How can I open the application without the two "Add Individual Team Members" dialogs coming up every time?
Question Link
Answer
If you don't want the "Add Individual Team Members" dialogs to show up every time you open the application, please check the "Don't show this dialog again" checkbox inside the dialog.
How do I find the Print option on iPad?
Question Link
Answer
In order to find the Print option on iPad, go to the File menu - Print and select the "Print" option.
How do I export a dashboard project?
Question Link
Answer

In order to export your dashboard, go to menu File - Export - Export Dashboard.

How do I open a dashboard file?
Question Link
Answer

To open an existing Dashboard file click the Report Tab – Dashboard – Open – Select the dashboard file and make sure it is in XML format and click Open.The “Dashboard” option can also be found in File menu – Home tab – Dashboard.

What happens if I delete the log file?
Question Link
Answer
If you delete the log file from your computer, a new .txt file will be created automatically when making actions in the application, only if the “Enable Local Logs” checkbox is checked inside the “Options” dialog.
What are the information that are logged in the .txt file?
Question Link
Answer
The following information are being logged:
  • Timestamp of event (user’s time)
  • Session Started indicator
  • Application Version
  • Application Language
  • App Events (Opened dialogs, Clicked buttons, etc.)
  • User Activity Events (Active User Email, Edit actions, Change view, etc.)
  • Errors
  • About Information
How to change the location of the log file?
Question Link
Answer
You can change the location where the text file is saved by going to the File menu – Options dialog, select “Usage Data” tab, check the “Enable Local Logs” checkbox (if not enabled) and type the full path to the file or click on the “Browse” button, select the new location, type the name of the .txt file and press “Save”. After that, click “OK” button inside the “Options” dialog for the changes to take effect. Events will be logged in the new file.
Where is the text file saved?
Question Link
Answer
The default location for the logs file is‘%AppData%/Project Plan 365/LocalLogs.txt’. This can be changed at any time.

Note: Depending on app usage, the logs file may get pretty big.
How to disable “Local Logs”?
Question Link
Answer
In order to disable “Local Logs”, go to the File menu – Options, select “Usage Data” tab and from Troubleshooting section, uncheck “Enable Local Logs” checkbox. After that, click “OK” in the “Options” dialog for the changes to take effect.
« Previous1…4344454647…124Next »
Contact
Chat