FAQs Install/Uninstall

Browse by Category

FAQ › How do I...? › Category: Install/Uninstall
Where can we get the download for Project Viewer 365 app?
Question Link
Answer
Please download and install our latest Project Viewer 365 application at the following link: Download Project Viewer 365. 
How do I uninstall Project Viewer from my iPad?
Question Link
Answer
To uninstall the Project Viewer 365 from your iPad, hold down the app’s icon in Launchpad, click the Delete icon (x) and then click the “Delete” button in the message that appears.
How do i install Project Viewer on my iPad?
Question Link
Answer
In order to install Project Viewer 365 for iPad, follow the steps below: 
  1. Go to our Download page.
  2. Select the iOS platform and click on the Download Project Viewer 365 button. 
  3. Use your Apple ID in App Store to download the Project Viewer 365 app to your iPad. 
  4.  If you don't have an Apple ID, you can create one in App Store. 
  5.  After downloading, Project Viewer is automatically installed in the Applications folder, and the application icon appear in Launchpad. 
How do I install Project Viewer on my Android Tablet?
Question Link
Answer
In order to install Project Viewer 365 for Android Tablet, follow the steps below:1. Go to our Download page.2. Select the Android platform and click on the Download Project Viewer 365 button.3. Go to Downloads folder. 4. Select ProjectViewer_365_Android and then click the Install button.5. Project Viewer 365 is automatically installed in the Applications folder.
How do I uninstall Project Viewer from my Tablet? I have an Android operating system.
Question Link
Answer
To uninstall the Project Viewer 365 from your Android Tablet, hold down the app’s icon, select  the “Uninstall” option and then click “OK” in the delete message that appears.
How to Uninstall the Project Plan 365 for Android Phone?
Question Link
Answer
To uninstall the Project Plan 365 from your Android Phone, hold down the app’s icon, select  the “Uninstall” option and then click “OK” in the delete message that appears.

How do I install Project Viewer on my Android Phone?
Question Link
Answer
In order to install Project Viewer 365 for Android Phone, follow the steps below:1. Go to our Download page.2. Select the Android platform and click on the Download Project Viewer 365 button.3. Go to Downloads folder. 4. Select ProjectViewer_365_Android and then click the Install button.5. Project Viewer 365 is automatically installed in the Applications folder.
How do I uninstall Project Viewer from my Phone? I have an Android operating system.
Question Link
Answer
To uninstall the Project Viewer 365 from your Android Phone, hold down the app’s icon, select the “Uninstall” option and then click “OK” in the delete message that appears.

How to Uninstall the Project Plan 365 for Android Tablet?


Question Link
Answer
To uninstall the Project Plan 365 from your Android Tablet, hold down the app’s icon, select  the “Uninstall” option and then click “OK” in the delete message that appears.

What system requirements does my Android Tablet need for Project Viewer to work?
Question Link
Answer
The minimum Android version for Project Viewer 365 is: 4.03
How to Install the Project Plan 365 for Android Tablet?
Question Link
Answer
In order to install Project Plan 365 for Android Tablets, follow the steps below: 
  1. Go to our Download page.
  2. Select the Android platform and click on the Download Project Plan 365 button. 
  3. Go to Downloads folder.
  4. Select ProjectPlan_365_Android and then click the Install button.
  5.  Project Plan 365 is automatically installed in the Applications folder.

How to Install the Project Plan 365 for Android Phone?
Question Link
Answer
In order to install Project Plan 365 for Android Phone, follow the steps below: 
  1. Go to our Download page.
  2. Select the Android platform and click on the Download Project Plan 365 button. 
  3. Go to Downloads folder.
  4. Select ProjectPlan_365_Android and then click the Install button.
  5.  Project Plan 365 is automatically installed in the Applications folder.

How can I enable auto updates so I can get the latest version of the application?
Question Link
Answer
We don’t have an automatic update feature, if you want to install our latest version, you need to manually uninstall the old version and install the latest
version from our website.
What does the “About” functionality do?
Question Link
Answer
About menu option provides the current version series, license/subscription related information and additional copyright information.
What does the “Download” functionality do?
Question Link
Answer
The “Download” functionality allows you to download and install our Project Plan 365 app on your local device.
How to Uninstall the Project Plan 365 for Windows?
Question Link
Answer
To Uninstall the Project Plan 365, open Control Panel - Programs and Features. Select Project Plan 365, then click on the Uninstall button.

If you installed the application from Microsoft Store, Please go to Apps and Features dialog. The right panel will be populated with the list of preinstalled Windows 10 apps that you can remove. Click on the Project Plan 365 app to see the options Move and Uninstall. Click on the Uninstall button to remove the application.
How to uninstall the Project Plan 365 for Mac?
Question Link
Answer
To uninstall the Project Plan 365 Mac, select the app icon from the /Applications folder, right-click on it and from the contextual menu select Move to Trash, to uninstall the app. ​
How to Uninstall the Project Plan 365 for iPhone?
Question Link
Answer
To uninstall Project Plan 365 from your iPhone, hold down the app’s icon in Launchpad until the Project Plan icon start to jiggle, and then click the app’s delete button (x) to uninstall the app. If you don‘t see a delete button, you can‘t uninstall the app.
How to Install the Project Plan 365 for iPhone?
Question Link
Answer
In order to install Project Plan 365 for iPhone, follow the steps below:

1. Go to our Download page.

2. Select the iOS platform and click on the Download Project Plan 365 button.

3. Use your Apple ID in App Store to download the Project Plan 365 app to your iPad.

4. If you don't have an Apple ID, you can create one in App Store.

5. After downloading, Project Plan is automatically installed in the Applications folder, and the application icon appear in Launchpad.
How to Uninstall the Project Plan 365 for iPad?
Question Link
Answer
To uninstall the Project Plan 365 from your iPad, hold down the app’s icon in Launchpad and then click the Delete button (x) to uninstall the app. 
How do I reinstall Project Plan 365 if bought from Microsoft Store?
Question Link
Answer

To reinstall Project Plan 365 if bought from Microsoft Store, please download the application from there and activate the product.

To activate your subscription please follow the steps below:

1. Make sure you are Signed In in store with the same email address and password you used when you purchased the application.

2. Open Project Plan 365 app.

3. Go to menu Help - Subscriptions.

4. Press on Start Complete Editor Subscription button.

5. Wait for the confirmation message.

How do I check for product updates from within the application?
Question Link
Answer

For the moment, Project Plan 365 can be updated if you bought it from our website only from Download page.

How can I uninstall the Project Plan 365 application from Microsoft store?


Question Link
Answer

Please follow the steps below in order to uninstall the Project Plan 365 from Microsoft Store:

1. Please go to Apps and Features dialog. The right panel will be populated with the list of preinstalled Windows 10 apps that you can remove.

2. Click on the Project Plan 365 app to see the options Move and Uninstall. Click on the Uninstall button to remove the application.

How do I transfer my purchased program on to my new computer?
Question Link
Answer

Please download and install our latest version from our Download page. If you have bought a subscription from our website and inside the application it still states you are still in trial please Sign in with your email/password from the Project Plan 365 app (look upper right corner for sign in button).

How can I install the application on other device or platform?
Question Link
Answer

​If you purchased the subscription from our website, please download and install our latest application from this link: https://www.projectplan365.com/download/.

Then, Sign In with your email and password inside the application (look upper right corner for Sign In button).

Contact
Chat