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FAQ › Category: How do I...?
I want to do page set up but they are telling me the from date must be before to date.
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Answer
Please make sure that the FROM date is before the TO date.
How to flag a task?
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Answer
To flag a task you can insert a custom field of type Flag. Go to menu Format - Insert Column. Select a field from Flag1-20 insert a Title and click on the Ok button.
How to change the marked status to yes?
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We are sorry, but the Marked task field is not editable at this point. As a workaround, you can insert a column of type Flag in your project.
How do I filter by resource name in Task Sheet view?
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To filter by resource name in Task Sheet view, go to menu Project - Filter - Using Resource. Select the resource name from drop down list and click on the Ok button.
How to find out resource's available time?
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Answer
In order to find out resource's available time, please go to menu View - Resource Usage.
How to find out why a resource is overallocated?
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In order to find out why a resource is overallocated, please go to menu View - Resource Usage.
How to mark a task as completed?
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To mark a task as completed, please go to Gantt Chart view and set the %complete field to 100%.
How do I format the Start & Finish dates?
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To change the date format, please go to menu File - Options and in General Settings tab select the desired date format.

How do I enable the full screen mode?
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To enable the full-screen mode, go to menu Window - Full Screen.

What are the Export Control Classification Numbers (ECCN) on Housatonic Products?
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Answer
Housatonic Products (Project Viewer and Project Plan) are uncontrolled items, thus under the designator "EAR99" for ECCN.
How can I change the status date on Android app?
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Answer
We are sorry, but at this point, you cannot change the status date on Android app.
Can I upload a PDF file?
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Answer
We are sorry, but you cannot import a PDF file.
Where do I find box styles for Network Diagram view?
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We are sorry, but you cannot change the box style in Network Diagram view.
Can I open Dashboard file from Drive 365 or upload files from Drive 365 in Dashboard?
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At this point, you can open dashboard files from Drive 365 or upload files from Drive 365 in Dashboard dialog only in Project Plan 365 for Windows and Mac.

What is Board Status field?
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The Board Status field allows you to prioritize the tasks by setting the "Not Started, In progress, Next Up and Done" status. This field is used in Agile – Kanban methodology.
What is Agile field?
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The Agile field allows you to set which tasks are used when planning the project in an Agile methodology.
What information is displayed on a custom report?
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In a custom report, you can find information relating to resource and tasks. As you work on the project, the reports will reflect the latest info — no manual updates required!
How do I create a custom report?
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To create a new custom report go to menu Project - Report - Custom - New and fill in all the fields with desired settings.
I was wondering if is there a residential home builder schedule template?
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Please use the Residential Construction template. Go to menu File-New-Residential Construction.
What file size support your application?
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On our web application, the limit is set to 1 GB. For our desktop applications, there's no limit.
How can I open .pod file?
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Answer
We are sorry, but at this point, you cannot open a .pod file in our application.
Do you have any app for desktop?
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Answer
You can download our Project Plan 365 app on your local machine from the following link: https://www.projectplan365.com/download/.
How do I get the free version of MS Project?
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Answer
In order to use our Project Plan 365 editor tool, you need to purchase the Individual or Business Subscription from our website: https://www.projectplan365.com/purchase/. If you want the view-only tool, you can use our web application in free viewer mode: https://www.projectplan365.com/projectviewernow/tViews.aspx
Page setup gives me an unhandled exception.
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Answer
If you encounter any issue with our application, please contact our support team at https://www.projectplan365.com/newticket.
I have an issue opening a mpp file.
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Answer

​​If you have issue opening a .mpp file you might be in one of the following cases:
1. You are trying to open a newer MS Project mpp file with an older version of our app.
2. You may have a corrupt mpp file.
3. There may be a bug in our system.

Please make sure you have installed, on your device, our latest application from the store or from our website: https://www.projectplan365.com/download.

If your issue is not solved, please contact us at https://www.projectplan365.com/newticket/index

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