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FAQ › How do I...? › Category: Other Features
What does the “Exit” functionality do?
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The “Exit” functionality quits the application. For the opened project that you’ve changed but not saved, application asks whether you want to save the changes.

How can I delete a mpp file from iOS device?
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To delete the mpp from device follow next steps:
1. Open application
2. Go to menu File – Open from Device
3. From File Explorer locate mpp to delete
4. Long tap on mpp icon until delete option appears.

How do I add costs?
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To set the costs for resources, go to Resource Sheet view and set the standard rate for each resource. To add a cost for a specific task, set in Resource Sheet view resources of type cost and then assign the cost for each task in Task Information dialog. Another option to set the cost for a task is to edit the Cost field in Gantt Char view.

How can I convert this file to MS Project 2013?
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The MPP files saved with Project Plan 365 are compatible with Microsoft Project 2010 and newer versions.
How do I save as MS Project 2007 format?
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We are sorry, but the MPP files saved with Project Plan 365 are compatible with Microsoft Project 2010 and newer versions.
What language does Erix know?
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English is Erix's native language.
How do I access the customer service?
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Please submit a ticket to our Support Team:https://www.projectplan365.com/feedback/index.
What are the Export Control Classification Numbers (ECCN) on Housatonic Products?
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Housatonic Products (Project Viewer and Project Plan) are uncontrolled items, thus under the designator "EAR99" for ECCN.
How do I get the free version of MS Project?
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In order to use our Project Plan 365 editor tool, you need to purchase the Individual or Business Subscription from our website: https://www.projectplan365.com/purchase/. If you want the view-only tool, you can use our web application in free viewer mode: https://www.projectplan365.com/projectviewernow/tViews.aspx
How can I access the contextual menu?
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In order to access the contextual menu, right-click on a task.

How do I clear/remove a project from the application?
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In order to close/remove the opened project, please go to menu File-Close.
How to level manually the resources?
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We are sorry, but the resource leveling feature is not available in our application at this point.
How do I silent install Project Plan 365 for Windows Pc/Server?
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To Silent Install Project Plan 365 please read this article: https://www.projectplan365.com/articles/silent-installuninstall-project-plan-365-for-win-pcserver/.

What are the differences between Microsoft Project and Project Plan 365 for Windows?
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Please see the list with the comparison between Project Plan 365 for Windows and Microsoft Project: https://www.projectplan365.com/articles/project-plan-365-pc-versus-microsoft-project-2016-comparison/.

What is a Chatbot?
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A chatbot is an artificial intelligence software that can simulate a conversation with a user in natural language through messaging applications, websites or mobile apps.
What does the “Close” functionality do?
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The “Close” functionality closes only the active window. The application remains open.
In case the application allows editing of project plans, for opened project that you’ve changed but not saved, application asks whether you want to save the changes.
Project Plan 365 text is not sharp on a 4K display.
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If Project Plan 365 is not sharp on a 4K display please check the default Scaling settings for your display. Make sure that the Scale and layout is set to 100%.​
Is there a feature to prevent editing a file that is open with MS Project?
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We do not have a functionality as this time to prevent editing a file that is open with MS Project.
Is Project Plan 365 compatible with MS Project 2019?
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Project Plan 365 is compatible with MS Project 2019.
I have a mpp file created with Microsoft Project and in Project Plan 365 there are some differences . Shouldn't it be compatible?
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​Project Plan 365 aims to be compatible with the latest updates and versions of Microsoft Project. If you open the file in Project Plan 365 and notice differences you need to update the latest version of Microsoft Project.
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