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Can I create another team member role besides the one that already exists?
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We only have two types of roles: Read Only and Editor. Please know that you cannot create other role for your team members.
How can I add a team member with read-only role?
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In order to add a new team member, follow the steps below:

  1. Go to our Online Portal page and Sign In with your email and password.
  2. Click on “Team” tab and then click on the “Add new team member” button and insert the user’s email address, set the name and the role to “Read Only”.
  3. Click on the “Add new team member” button.
  4. The invited user will receive an email to join your organization. If the team member doesn’t have an account on our website, in the received email will be a link where the team member can set the password for his account.
How to create a resource list?
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To add resources in your project using the Resource Sheet view, you can:

  1. Import the existing team members from your organization;
  2. Add other resources.

To import the existing team members from your organization, in Resource Sheet view, click on a cell in Resource Name column. A dropdown list will appear with resources that are part of your organization, but are not yet imported in your project.To add another resource that is not a team member yet, simply insert his name in Resource Name field. Later on, you can invite that specific resource into your organization by clicking on the Add Team Member button.

How to create a team?
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To assign a team member to your organization, follow the steps below:

  1. Sign In with your email and password in our Project Plan 365 Portal.
  2. Go to Team page and insert the user’s email address, set the name, role, admin, division and schedule.
  3. The invited user will receive an email to join your organization. If the team member doesn’t have an account on our website, in the received email will be a link where the team member can set the password for his account.

Note that you must have Admin rights to perform this operation.You can also add a team member to your organization directly from our app. Go to Team menu – Add Member and in Team dialog click Add New Member button.

How do I import a resource pool from a .mpp file into my project?
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Unfortunately we do not support importing a resource pool from an .MPP file at the moment.There are 2 ways to import the resources from your .MPP file in our tool:

  1. Import the resources in our Online Portal. To achieve this, open the .MPP file with the resource pool and go to Team-Import Team. Check the resources you want to import, insert their email address and assign the role: Editor or Read-Only. We recommend this option since you can later use these resources in all projects. For more info, please read the Manage Team Members article.
  2. And the second way is to copy and paste the resource into the existing project.
How do I Import the team members from my plan into organization?
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You will be asked if you want to import Team Members in the following situations:

  1. You save a project in Drive 365 for the first time and you have Work Resources that are not Team Members.
  2. You save an existing project in Drive 365 and you have Work Resources that are not already Team Members.
  3. You share a project with people that are not already Team Members.

To import Team Members manually, go to the menu Team – Import Team. A dialog will appear that will contain all Work Resources in the current project that are not Team Members. Once you enter a valid email address for the resources that you want to import, click on the Add Team Members button. Now the imported resources become Team Members.

How to add resources for tasks in the Gantt Chart view?
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To add resources from the Gantt Chart table, in the Resource Name column, write or select the resource you want to add and set the units or the number of items.To assign resources to tasks in Gantt Chart view, you can import the existing team members from your organization or to add other resources.

  1. To assign an existing team member from your organization to a task, in the Gantt Chart view, click on the down arrow in Resource Names field and from the drop-down list, select a team member (marked with an icon).
  2. To add a resource that is not a team member, simply insert his name in Resource Names field.

Another way to assign a team member or a resource to a task, is to select a task and go to menu Team - Assign - Team Member / Resource.

I have the Business feature but the Resource Leveling functionality is missing.
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If the Resource Leveling functionality isn't available in the Project Plan 365 application, please make sure you have the latest version of the application installed on your device: Download
Why isn't the "Protect Plan" option available in Project menu?
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If the Protect Plan option isn’t available in Project menu, please make sure you have the latest version of the application installed on your device: Download
What happens if I added multiple team members with Editor role while in trial?
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If you add multiple team members with Editor role while you are in trial your card will be automatically debited for the number of assigned subscriptions only if you don’t cancel Auto-Renewal before your trial expires.

Please know that the subscription period will automatically renew unless you turn it off no later than 48 hours before the end of the current period. To cancel automatic renewal or manage your subscriptions, read the Cancel Subscription online help article.

If you want to reduce the number of assigned subscriptions, please check our Change Quantity Online Help Article.

How many team members can I assign to organization when I am in Standard/Business Trial?
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When on Standard/Business Trial you can assign as many team members as you want. 

Please know you can add Read-Only users without any additional changes, however if you want to add Editor team members you will have to change the quantity of your Trial Subscriptions. Click here to learn more about how to Change Quantity.

What does the "Custom Field" tab in Resource Information dialog do?
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The Custom Field tab in "Resource Information" dialog displays the custom resource fields available your project.
Can I assign units to a cost resource?
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We are sorry but in our application setting units for cost resources is not possible at this point.
I added a team member from Portal but it does not appear in the app.
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If the team member added from Portal does not appear in the app, please click the “Refresh team members” button inside “Resource names” control from grid in “Gantt Chart” / “Resources Sheet” view or from “Resources” table in “Task Information” dialog.

Why can't team members sign in?
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When you assign a new team member to your organization, the invited user will receive an email to join your organization. If the team member doesn’t have an account on our website, in the received email will be a link where the team member can set the password for his account. After that he needs to Sign In with his email and password inside the application (look upper right corner for the Sign In button).
What subscription do I need to have to use the Resource Leveling feature?
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You must have a Business Subscription to use the "Resource Leveling" feature.
Does Project Plan 365 resolve the overallocation for resources assigned to summary tasks?
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Project Plan 365 cannot resolve the overallocation for resources assigned to summary tasks.
Does Project Plan 365 resolve the overallocation of a resource assigned 200% to a task?
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No. Project Plan 365 does not change neither the duration nor work of the tasks as part of the resource leveling method.
Does Project Plan 365 consider the deadline when performing resource leveling?
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Project Plan 365 does not take care of deadlines when performing resource leveling
Can I level the tasks with %Complete grater than 0%?
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Project Plan 365 can fix overallocation only on tasks with % Complete set to 0%.
When to use the “Clear Leveling” option?
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Use the “Clear Leveling” option to undo the effects of the previous leveling.
How to clear resource leveling?
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To clear the leveling go to “Team” tab and click the “Clear Leveling” button. You can either clear the leveling for the entire project or just for the selected tasks.
How to level a task from the contextual menu?
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Select the task that you want to level, right click on it, and from the contextual menu chose the “Level Task” option. A summary of how Project Plan 365 fixed the overallocation will be displayed. Click the “OK” button for the changes to be applied.
How to insert the Leveling Delay column?
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To insert the Leveling Delay column, right click on the column before which you want to insert it, and from the contextual menu choose the “Insert column…” option. Select “Leveling Delay” for the “Filed name” and click the “OK” button.
When should I use the Leveling Delay field?
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Add the Leveling Delay field to a task view if you want to examine the delays to tasks caused by resource leveling.
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