FAQ Project Plan 365

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Is Project Plan 365 compatible with OS X Capitan?
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Project Plan 365 is compatible with OS X Capitan, OS X Yosemite, OS X Sierra 7 High Sierra, OS X Mojave. Please make sure you have the latest version installed
How can I uninstall the application from Microsoft store?
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Please follow the steps below in order to uninstall Project Plan 365 from Microsoft Store:
1. Please go to Apps and Features. The right panel will be populated with the list of preinstalled Windows 10 apps that you can remove.
2. Click on the Project Viewer 365 app to see the options Move and Uninstall. Click on Uninstall to remove the application.
The UI it almost looks like a Citrix session - does the software communicate back to your servers at all (other than licensing)?
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Our application is not Citrix or other type web session- is a standalone app that runs directly on the installed device
How to customize any reports?
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​We are sorry but currently don’t have custom reports feature in our application.​
What information do the Cost Reports provide?
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The Cost Reports Provides information regarding the costs of the project such as Overbudget Tasks or Overbudget Resources.
Why do I not have the Workload reports?
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Workload reports are only available in Project Viewer for Win PC/Server, Project Viewer for MAC, Project Plan 365 for Win PC/Server and Project Plan 365 for MAC products.
I would like to know how to compare 2 separate project?
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You can compare two projects by going to menu Report and press on Compare button.
How can I see statistics on my project?
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To see the Project Statistics, click Project tab - Project Information - Project Statistics.
How can I use the Dashboard?
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To learn more about Dasboard please read this article: https://www.projectplan365.com/articles/dashboard/.
How can I see the User Activity for my project?
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To see the User Activity report click Report - User Activity.
How can I delete a mpp file from iOS device?
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To delete a mpp file from an iOS device please do next steps:
1. Open application.
2. Go File - Open from Device
3. From File Explorer locate mpp to delete.
4. Long tap on mpp icon until delete options appear.
Is there a way to create a custom column name in Project Plan 365?
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​We support adding custom fields. Use Insert Column, from available fields list select custom fields desired text(Text 1-to Text 30), Numbers, Dates, Cost etc. Type new Title for this column, then type directly in column desired information.
What role have the columns named Number1 to Number20?
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The columns "Number1"…"Number20" are designed for customized use. The name shows the data type it accepts.
What are the differences between Microsoft Project and Project Plan 365 for Windows?
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Please see the list with comparison between Project Plan 365 for Windows and Microsoft Project: https://www.projectplan365.com/articles/project-plan-365-pc-versus-microsoft-project-2016-comparison/.
Project Plan 365 text is not sharp on a 4K display.
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If Project Plan 365 is not sharp on a 4K display please check the default Scaling settings for your display. Make sure that the Scale and layout is set to 100%.​
How do I silent install Project Plan 365 for Windows Pc/Server?
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To Silent Install Project Plan 365 please reed this article: https://www.projectplan365.com/articles/silent-installuninstall-project-plan-365-for-win-pcserver/.
How do I silent uninstall Project Plan 365 for Windows PC/Server?
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To uninstall silently Project Plan 365 for Windows PC/Server use the command:  msiexec /x ProjectPlan.msi /q.
How can I add the status for a task?
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You can set a “Status” for tasks by creating a Custom Field. To do so, select Insert Column option from the Format menu. Choose one Field name from Text 1-to Text 30. Change the Title to “Status” and click ok.
I have a mpp file created with Microsoft Project and in Project Plan 365 there are some differences . Shouldn't it be compatible?
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​Project Plan 365 aims to be compatible with the latest updates and versions of Microsoft Project. If you open the file in Project Plan 365 and notice differences you need to update the latest version of Microsoft Project.
Is Project Plan 365 compatible with MS Project 2019?
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Project Plan 365 is compatible with MS Project 2019.
Is there a feature to prevent editing a file that is open with MS Project?
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We do not have a functionality as this time to prevent editing a file that is open with MS Project.
I have an issue opening a mpp file.
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​​If you have issue opening a .mpp file you might be in one of the following cases:
1. You are trying to open a newer MS Project mpp file with an older version of our app.
2. You may have a corrupt mpp file.
3. There may be a bug in our system.
Is there an instructional video that can be downloaded for review to first time users?
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You can read our online training that have also videos included: https://www.projectplan365.com/training/. Or you can access our youtube channel, that includes training videos, from the following link: https://www.youtube.com/user/HousatonicSoftware/videos​​.
How to clean recent files list in Project Plan 365?
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To clear the Recent Files list go to menu File - Options - Advanced tab and uncheck the Recently used file list. Then, restart the application.
Is there a free version that I can use?
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You can access the Free Viewer online application at : https://www.projectplan365.com/projectviewernow/tViews.aspx​.