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What is Real-Time Collaboration feature?
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Real-Time Collaboration (rTc) is a feature of Project Plan 365's Business (PMO) Plan that allows multiple users to collaborate in real-time with each other while constructing or updating a project plan stored on Drive 365. For example, a project plan can be set up to allow team members to update their own % completes, thus freeing up the plan owner to do other work.
What does the “Create New Project” functionality do?
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The “Create New Project” functionality allows you to create a new project from Project Plan 365 Portal,  using our web application.
On what platforms can I move tasks in Team Planner view?
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You can move tasks in Team Planner view on Project Plan 365 for Windows, Mac and iOS.
Can I upload a subproject from the local device?
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At this point, you can upload a subproject from the local device only on Project Plan 365 for Windows, Mac and iOS. In order to upload a file from the local device, go to menu Project - Subproject - Computer.

How do I change the Date Display Format for bars in Gantt Chart?
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To change the Date Display Format for bars in Gantt Chart, using the Gantt Chart view, go to menu Format – Layout and select a date format in the Date Format box then click on the OK button.

How do I change the appearance of link lines between Gantt bars?
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To change the appearance of link lines between Gantt Chart bars, using the Gantt Chart view, go to menu Format – Layout and select the desired type of link line, then click on the OK button.

What does the “Layout” functionality do?
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The “Layout” functionality allows the user to modify the Gantt Chart in several ways to make it easier to review. You can adjust the height of bars, the link design between bars, modify the date format of the bars, roll-up tasks so that a projection of the subtasks on Gantt Chart bar is displayed at the summary task.

How can I install the application on other device or platform?
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​If you purchased the subscription from our website, please download and install our latest application from this link: https://www.projectplan365.com/download/.

Then, Sign In with your email and password inside the application (look upper right corner for Sign In button).

Why are the options in the resource menu grayed out?
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If the resource tabs from the Resource menu are grayed out, you need to select the Resource Sheet View from the View menu and then go to the Resources menu.

When I assign a team member to my organization, will he/she receive an email?
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When you assign a team member to your business, if he/she has an account on our website, he/she will receive an email to join your Business. If the assigned team member doesn't have an account, the user receives a link inside the email to set the password for his new account.​​

I cannot see the Gantt Chart view.


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In order to use the Gantt Chart view, go to menu View - Gant Chart. Please know that the Gantt Chart view is the default view for the new projects.

I can't use the Free Viewer mode without the tool showing me the window to Start the Free Trial.
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When using Project Viewer 365 in free viewer mode, please make sure you are in Gantt Chart, Resource Sheet or Task Sheet view as only these 3 views are free.

How can I draw PERT chart?
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The PERT chart is called the Network Diagram in Project Plan 365 app. You can view the Network Diagram view by going to menu View - Network Diagram.
How can I take a full screenshot of the Gantt Chart?
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To take a full screenshot of the Gantt Chart view, you can export the entire view on one page. To achieve this,  go to menu File - Print. Click on the Page Setup button and a dialog will open and you will see that there is the Scaling option. Check the option Fit to 1 pages wide by 1 tall. Then, go to menu File-Export-Export to PDF.
How can I convert this file to MS Project 2013?
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The MPP files saved with Project Plan 365 are compatible with Microsoft Project 2010 and newer versions.
Do you have an early version of Project Plan 365?
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Our earliest version available on our website is the 2016 version that can be downloaded at https://www.projectplan365.com/articles/pp365downloadarchive/.
Do you have a new version of Project Plan 365?
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Our latest version can be found at https://www.projectplan365.com/download/.
Where is the task board?
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In order to see the Agile boards, please go to menu Project - Agile.
How can I fit to one page?
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To fit the entire project to one page, go to menu File - Print. Click on the Page Setup button and a dialog will open and you will see that there is the Scaling option. Check the option Fit to 1 pages wide by 1 tall.

How do I only include specific items in the legend?
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You can include only some specific items in the legend by going to Page Setup - Legend tab. Make the desired changes and click on the Ok button.
How do I build a WBS?
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To create a WBS, you need to Indent and Outdent tasks from menu Task - Indent/Outdent. In order to see the WBS, please insert the WBS column in Gantt Chart view.
How do I find when tasks were added?
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To see when the tasks were added you can insert the Created column in Gantt Chart view.
How do I see the successor?
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To see the successor for a task, insert the Successor field in Gantt Chart view. Go to menu Format - Insert Column. Select the Successors field and click on the Ok button.
How do I freeze column?
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We are sorry, but this feature is not available at this point.
How can I print in A1 format in the online version?
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We are sorry, but you cannot print in A1 format on our web application at this point.
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